User experience design is a subset of the field of experience design which pertains to the creation of the architecture and interaction models which impact a user's perception of a device or system. The scope of the field is directed at affecting 'all aspects of the user’s interaction with the product: how it is perceived, learned, and used.'
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Transitioning from User Experience to Product Management: Part 2
What will you need to leave behind to enter the wine-and-roses world of Product Management? In Part 2 of this series, Jeff Lash and Chris Baum give us a preview of what's in store for your new role and give us tips on how to prepare.
Lash, Jeff and Chris Baum. Boxes and Arrows (2007). Design>User Experience>Project Management
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I lost my address book recently. It was one of those near-death computer experiences where you see your data pass before your eyes and start searching through the trash, then the Web, hoping to find the information you need right now. The experience made me think about blame--and trust.
Quesenbery, Whitney. UXmatters (2006). Articles>User Experience>Technology
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Community with articles and discussions about user experience design with a focus on We-based user interface design.
UIzine (2007). Resources>User Interface>User Experience>Blogs
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Universal Access: Computers That Everyone Can Use
Apple has been working hard on Universal Access and it's time for you, the developer, to incorporate Universal Access into your application if you haven't done so already. This article guides you through the reasons you will want to provide Universal Access, the architecture underlying the technology, and how to get started incorporating these features into your application.
Apple Inc. (2006). Articles>User Experience>Programming>Macintosh
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Usability, User Experience, Or Both? 
Explains how the new name of the former STC Usability SIG better serves the growing number of technical communicators whose work encompasses the overall product--not just usability or documentation.
Bachmann, Karen L. Intercom (2005). Articles>Usability>Community Building>User Experience
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The Use of Stories in Design: The Get2Grip Design Project for Work Experience
The complexity of new technology demands more than one participant in the design process to imagine future products and systems, and this is practitioners in design might learn from other professions in the development phase. But that indicate that design industries might have to challenge themselves in changing work practice in the development phase of a design.
People and Product (2005). Design>User Centered Design>User Experience>Case Studies
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This document outlines typical areas of concern when porting a Microsoft Windows application to Mac OS X, and provides guidance for transitioning to the Mac OS X UI.
Apple Inc. (2004). Design>User Experience>Human Computer Interaction
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'User Experience', often abbreviated 'UX', is the quality of experience a person has when interacting with a specific design.
Knemeyer, Dirk and Eric Svoboda. Interaction-Design.org (2006). Articles>User Experience>Usability
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User Experience Accountability: Assessing Your Impact on Business Results
So often, user-experience designers are held accountable for process objectives. A successful project is one that meets budgets, deadlines, and specifications. There's a problem with measuring success this way-process-objective metrics don't really tell you how good you are at developing a strong user experience, only whether you completed the job specifications efficiently.
Hirsch, Scott. Adaptive Path (2003). Design>User Experience>Assessment
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Is it more important for your web site to be desirable or accessible? How about usable or credible? The truth is, it depends on your unique balance of context, content and users, and the required tradeoffs are better made explicitly than unconsciously.
Morville, Peter. Semantic Studios (2004). Design>Web Design>User Experience>User Centered Design
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Creating usable systems that people intuitively understand is not just a technical issue. It is about understanding how people engage with each other, and how we can support this through clear, simple, comprehensible interface design.
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User Experience Design and Usability
Blog on interface design, interaction design and usability.
Lipiec, Maciej. User Experience Design and Usability (2007). (Polish) Design>User Experience>Interaction Design>User Centered Design
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User Experience Group Development and Integration
When a company wants to make a certain segment of the organization better, usually they 'throw more money at it' and hire more employees. The problem with doing this for a UX team is that people with overlapping skills and ideas usually end up hindering user-centered design rather than helping. Conflicting design decisions will soon turn into a design by committee situation that won't help the consumer nor expose individual expertise (Brown 2004). User experience groups need to be flexible, agile, and scalable, and should only expand if the projects they work on are sufficiently large. The following is an overview of skills and disciplines needed for a successful user experience group.
Rundle, Mike. uiGarden (2007). Careers>Project Management>User Experience
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User Experience in a Software Development Team
User Experience (UX) design is traditionally seen as the domain of user interface (UI) design, but within a software development team it should mean so much more! UX should permeate through the whole development team. It should influence the way middle tier developers' craft their components and the way database administrators create their tables, stored procedures and views.
Goddard, Matthew. uiGarden (2007). Articles>User Centered Design>User Experience
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Review: User Experience in Brazil - USIHC 2007
Brazil was the site of the seventh International Conference of Ergonomics and Usability, Interface Design, and Human Computer Interaction. Held in the seaside city of Balneario Camboriu in the southern Brazil state of Santa Caterina, the conference was hosted by the Universidade do Valle do Itajai (UNIVALI). I was fortunate to be invited to participate in the conference.
Sherman, Paul J. Usability Professionals Association (2007). Articles>Reviews>User Experience
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The usability and user experience communities of practice are experiencing great growth and have emerged in countries throughout the world. These developing practices have brought about a huge economic boom in the UX market as both customers and clients are beginning to understand the business benefits they bring. In India, we have undoubtedly seen the growth of these practices. Indian UX companies are delivering designs that satisfy users' needs to their clients.
Kirmani, Afshan. UXmatters (2008). Articles>User Experience>Regional>India
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User Experience Inside and Out: The Strategy of Persuasive Design
Presents a strategic roadmap for user experience design. Combining usability with the science of persuasion, learn how you can: impact online decision-making and user motivation; create a dashboard-based framework to measure and track user experience; integrate your customer channels and internal-facing systems; and help executives appreciate and understand the value of user-centered thinking and design.
Nadel, Jerome and Jay More. Human Factors International (2007). Design>User Centered Design>User Experience>Usability
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User Interface Design Newsletter
Monthly articles on the latest usability research and its practical implications for user interface design.
Human Factors International (2007). Journals>User Interface>User Experience>User Centered Design
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Using Comics in Technical Documentation
This article is based on the research and feedback I received from a number of user experience designers, usability specialists, product developers and writers, which led me to engage in a dialogue with the users.
Gupta, Rajeep. Usability Interface (2007). Articles>Documentation>Technical Illustration>User Experience
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Using Technical Communication Skills in User Experience
Sometimes User Experience Design is chosen; sometimes it is thrust upon us. Putkey explains how technical communications was a natural path to a career in design.
Putkey, Theresa. Boxes and Arrows (2007). Articles>TC>User Experience
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Using Technical Communication Skills in User Experience
User experience professionals can also learn some lessons from and find potential recruits in technical communicators as they have skills that can be applied directly to the design process.
Putkey, Theresa. Usability Interface (2007). Articles>TC>User Experience
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To all of the bloggers who have written about UXmatters and people who have sent email messages and comments, thank you for warmly welcoming UXmatters to the UX community. We've been gratified by the high level of interest in and enthusiastic response to this Web magazine. There seems to have been some pent up demand for a publication that covers the breadth of user experience for digital products!
Gabriel-Petit, Pabini. UXmatters (2005). Articles>User Experience>Collaboration
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UX Design-Planning Not One-Man Show
Suppliers sell. Customers buy. Various people discuss UX, but don’t really identify what it is. Agencies search for ways to offer this line of work to clients and seek best practises to develop UX. Holger Maassen posits his ideas about the process of planning and designing for User Experience Design-Planning (UXD-P) as Expectation Design.
Maassen, Holger. Boxes and Arrows (2008). Articles>User Experience>Planning
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A directory of people who do user experience design research, sorted by popularity of citations.
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The UX Pioneers project aims to reveal the motivations and perspectives of key players in the User Experience industry through in-depth interviews and discussions.
