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1. #15186 Running a Successful International Teleconference Kratts suggests guidelines for minimizing confusion during international teleconferences. Kratts, Aimee. Intercom (2001). Articles>Collaboration>International>Teleconferencing 2. #15196 Sixteen Suggestions for Successful Videoconferences Offers protocols, procedures, and rules of etiquette for conducting videoconferences. Smith, Gary M. Intercom (2000). Articles>Collaboration>Online>Teleconferencing
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