Educating your boss and co-workers about what we do for them on the company Intranet can be a major headache or it can be a fun-filled, creative exercise. It is our choice.
Burns, Barbara. Wise-Women (2004). Articles>Collaboration>Technology
The Effect of Interpretive Schemes on Videoteleducation's Conception, Implementation, and Use

Often, new technologies are seen as artifacts whose use is obvious. This study, which builds on Weick's notion that all technologies are equivocal, challenges that assumption. Using a case approach, this research examines how various groups at Far West, a professional school, interpret the implementation of a two-way video and audio videoteleducation (VTE) distance learning system and analyzes why different groups interpreted the technology in fundamentally different ways. From this case data, a model is created that examines the effects that dominant organizational groups' interpretation and thus conceptualization of VTE have on its system design, support, training, and rewards; measures of effectiveness; and rule generation.
Suchan, Jim. Journal of Business and Technical Communication (2001). Articles>Technology
This article looks at how two offices changed their informal work relationships and patterns in response to a major technological innovation in their field. This inductive study involves a cross-case analysis with field studies covering a two-year period. The research applies the models suggested by social action theory to help explain outcomes. By the end of this study, one office had lost its funding and was eliminated, while the other has survived and grown. The article examines whether the differing organizational responses to new core technology were related to each office's ability to survive.
Kahn, Russell L. Journal of Business and Technical Communication (2000). Articles>Workplace>Technology>Collaboration
The Electronic Journal of Information Technology in Construction 
Founded in 1995, the Electronic Journal of Information Technology in construction is a peer-reviewed scholarly journal on the use of IT in construction. Articles are submitted and published electronically. Biannually, limited number of copies is printed as well. The Journal is committed to minimising publication delays, and to promoting maximum flexibility in the ways that readers use the journal for teaching, research, and scholarship. Readers' license is limited only as required to insure fair attribution to authors and the journal, and to prohibit use in a competing commercial publication
ITcon (1996). Journals>Technology>Engineering
Ethical Lessons Learned from Computer Science
In this article, we will address the question 'How can computer science methods help us to better understand ethics?'
Bergmair, Richard. ACM Crossroads (2004). Articles>Technology>Ethics
Review: Examining Technology's Wake
Based on world-wide archival research involving more than a hundred researchers, interviews with surviving witnesses, and other sources, the book reconstructs the development and utilization, from the end of the 1890s on, of the Hollerith punch card machine -- the first modern system for rapid processing of data.
Ornatowski, Cezar M. Lore (2002). Articles>Reviews>Technology
Facing the Frontiers of Advanced Technology, Global Integration, and Communication 
Poetic phrases emerge from the root word techne, such as pyrotechnics, advanced technology, and technical communicator. Your role is likely to expand. You might become involved with international standards or the computer network. You might create interactive multimedia information.
Geary, Carol C. STC Proceedings (1995). Articles>Technology>TC
Federal Scientific and Technical Information and the U.S. Competitive Edge 
The importance of scientific and technical information stems from its critical role in all phases of the innovation process. These include education, basic research, applied research and development, product development and manufacturing, and the application of science and technology to meet the needs in the commercial, not-forprofit, and governmental markets.
U.S. Congress Office of Technology Assessment (1990). Articles>Technology>Policies and Procedures>Government
Five Tips for Developing the Soft Skills IT Pros Need 
As an IT support pro, you not only need to be able to diagnose computer problems, you also must be able to effectively communicate the problem to the user. Use these tips to develop your soft skills, become a star player, and move up the IT ladder.
Firey, Carla. TechRepublic (2003). Careers>Business Communication>Technology
From Technical Writing to Technical Communication: Looking to the Future
This paper focuses on the technical communicator’s role as it relates to computer technology.
Fisher, Julie L. TC-FORUM (2000). Articles>TC>Technology>History
From the Moon to the Microchip: Fifty Years of Technical Communication

Explores technologies and technical writing discussed in this journal over the past 50 years. Describes how computer technologies were applied to gain efficiency in production. Notes that single sourcing and content management focus on text creation.
Durack, Katherine T. Technical Communication Online (2003). Articles>Technology>TC
Getting Personal: Individuality, Innovation, and Technical Communication

This philosophical article explores individuality and innovation (creating new technology) as they relate to the communication approaches of scientists, engineers, and technologists. I suggest that effective communication between technical and non-technical people is difficult because technical communication lacks humanity, a personal dimension. I also suggest that dimension is lacking because technical people give up their identity to be considered competent and I argue that a different approach to communication education for scientists, engineers, and technologists is required to equip them with requisite communication skills to make their personal contribution to successful innovation.
Steiner, Carol J. Journal of Technical Writing and Communication (1999). Articles>Collaboration>Technology
Getting Smart: Ways to Improve Your Intellectual Performance 
Today's information developers are often confused by rapidly evolving technology and overwhelmed by the volumes of information they face each day. Although they might well feel that their mental faculties are taxed to the limit, research in cognitive psychology provides new strategies for coping in today's intellectually demanding environment. The purpose of this workshop is to give information developers insight into their intellectual strengths and to introduce strategies that can help them improve their intellectual performance.
Flanders, Alicia. STC Proceedings (1993). Articles>Information Design>Technology>Cognitive Psychology
I have spent a lot of time thinking about the things Dave Winer has talked about in the last few months. Just today, for no good reason, my mind lit up like a firestorm and I think I put several of his ideas together. At the least, I have started to describe a vision of life where technology is so important you would be shocked. However, at the same time the technology takes over, we are all as human as ever. We get what we want, exactly how we want it, without ever suffering through the pain of the technology.
Rhodes, John S. WebWord (2001). Articles>Technology
Those who find themselves the solo technical writing faculty in their department often have to deal with infrastructural issues as well as curricular and programmatic concerns. Infrastructure involves creating learning environments conducive to building skills students need to be qualified technical communicators, and such learning environments often require access to technology.
Carnegie, Teena A.M. CPTSC Proceedings (2003). Academic>Education>Technology
Sometimes we focus so much on tools and technologies that we forget the underlying theory of basic, good technical writing. Yes, there are basic laws of technical writing which remain intact despite the constant changes in the way we produce documentation or the way users access it. Whether you are writing a printed user guide, an online reference manual, or context-sensitive online help, these same basic laws apply. I call these basic laws my 'golden rules' for producing effective user documentation and eliminating sloppy habits. This workshop covers each rule in detail, plus provides practical tips for applying them.
Guren, Leah. STC Proceedings (1998). Articles>Writing>Technology>Technical Writing
Good, Evil and Technology: A Fun Philosophical Inquiry
Are there good websites and evil websites? Rarely. Most things we know and use fall in between: tools are amoral. They don’t prevent someone from using them for bad or work better when used for good. Great software performs just as well when you’re drafting praise for homeless shelter volunteers as when you’re writing recipes for orphan stew. If we want to claim that the things we make are good or bad, we have to go beyond their function. Goodness, in the moral sense, means something very different from good in the engineering sense.
Berkun, Scott. ScottBerkun.com (2001). Articles>Technology>Theory
Great Mistakes in Technical Leadership 
What follows is the abridged version of the list of mistakes I have assembled in this manner over the last thirteen years of watching Technical Leads get it wrong. It is my contention that if you can just avoid making these mistakes, you are well on your way to doing a good job as a Technical Lead.
Hacknot (2006). Careers>Project Management>Technology
Harvard Journal of Law and Technology
The Harvard Journal of Law and Technology (JOLT) is published by Harvard Law School students. While the Journal is an official publication of the Harvard Law School, it receives no funding from the Law School and relies exclusively on subscriptions and sponsor contributions. The views expressed in the Journal do not necessarily reflect the views of the Editorial Board or sponsors of the Journal, Harvard Law School, or Harvard University.
Hewlett-Packard's CapShare 920 Portable E-Copier/Scanner 
The Hewlett-Packard CapShare 920 is designed to copy blocks of print and graphics as you pass it over the hardcopy document. If the size of the block to be scanned exceeds the 51/4-inch width of the scanner's surface, the HP Capshare 920 automatically pieces the output of successive swaths into one document. Stored documents can be transmitted to a computer as a graphics file, and text images can be converted to text files using ScanSoft's TextBridge optical character recognition (OCR) software included with the package. You can view demonstrations of the scanner at www. capshare.hp.com. in five to fifteen seconds to devices equipped with fast infrared (FIR) and in fifteen to thirty seconds to devices equipped with serial infrared (SIR). The scanner uses Scan Soft's Pagis Pro 2.0 software to organize files, clean up documents, and send both to other applications.
Wallia, C.J.S. Intercom (2006). Articles>Technology>Scanning
Hiding in Plain Sight: An Interview with Adam Greenfield
Is everyware overwriting what we know as everyday? On the heels of finishing his first book, Adam Greenfield talks with Boxes and Arrows about Everyware: The Dawning Age of Ubiquitous Computing and how the concepts are reshaping our lives.
Danzico, Liz. Boxes and Arrows (2006). Articles>Technology>Cultural Theory
Historical Patterns in the Scholarship of Technology Transfer 
Offers an historian's view of the development of the scholarship about technology transfer over the past half century, interweaving two primary threads. First, it identifies events and circumstances that have influenced and shaped real-world efforts to move technology in its many guises across boundaries— national, geographic, institutional, organizational, social, or otherwise. These historical situations have had a profound impact on the efforts of American policymakers and leaders in business, government, universities, and nongovernmental organizations who deal with technology transfer. These circumstances have produced significant changes of emphasis in the definition of technology transfer at different points in time.
Seely, Bruce E. Johns Hopkins University (2003). Articles>TC>History>Technology
How Do You Deal With a CEO Who Wants to Run the IT Department? 
A CEO is enamored with technology but doesn't understand the issues involved in implementing his time- and money-hungry IT ideas. What would you do to solve this problem?
Roberts, Becky. TechRepublic (2003). Careers>Management>Technology>Collaboration
How Microsoft Lost the API War
Microsoft's crown strategic jewel, the Windows API, is lost. The cornerstone of Microsoft's monopoly power and incredibly profitable Windows and Office franchises, which account for virtually all of Microsoft's income and covers up a huge array of unprofitable or marginally profitable product lines, the Windows API is no longer of much interest to developers. The goose that lays the golden eggs is not quite dead, but it does have a terminal disease, one that nobody noticed yet.
Spolsky, Joel. Joel on Software (2004). Articles>Technology>Software>Microsoft Windows
Bradley Dilger writes that making computers 'easy' may also make them less useful. 'Ease is never free: its gain is matched by a loss in choice, security, privacy, health, or a combination thereof,' he says. He urges professors to understand the inimical effects of ease and explore pedagogical practices that can counter those effects.
Dilger, Bradley. Journal of Electronic Publishing (2000). Design>Usability>Technology
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