#19735
Handling Software Failures: Need For Effective Training
The cost of software failure in terms of schedule overruns and poor quality are well known.
Kumail, S.M. Nafay and Gaurav Chadha. Indus (2003). Articles>Education>Software
#25256
In this article, I’ll discuss how to create a strong password, and how to keep track of all your strong passwords, if you have a definite need to keep more than a couple. Don't bother creating and remembering strong passwords for low value systems, and certainly don’t use the same passwords for low value systems that you use in high value systems.
Locke, John. Free Software Magazine (2005). Articles>Software>Security
#28540
HAT-Matrix.com is a new representation of an old standard--the Help Authoring Tool (HAT) Comparison Matrix that was available from helpstuff.com for five years (2001-2006). But instead of a static list, this site uses a searchable database. And instead of someone choosing the tools that are included, vendors choose whether to include their tools.
HAT-Matrix (2006). Resources>Documentation>Software>Help
#21944
Tips and advice on creating PDF files that are attractive, readable, and easy to download.
Nordling, Tamis and Wendy Katz. Adobe Magazine (1996). Design>Document Design>Software>Adobe Acrobat
#19400
A variety of tools to help do HCI-related work better or easier.
de Graaff, Hans. HCI Index. Resources>Human Computer Interaction>Software
#31075
An application that, using an inexpensive camera, lets users control a mouse pointer by aiming their face around the screen.
IBM (2006). Resources>Software>Accessibility>Microsoft Windows
#28283
Market overview of recommendable tools for creating software documentation, especially for the creation of user manuals and online help files. Many of these help authoring tools can generate printable user manuals (PDF) and onlne help files from the same text base (single source publishing principle).
Achtelig, Marc. indoition engineering. Resources>Software>Tools>Help
#14962
Help Authoring Tools: a Comparison 
The purpose of this article is to give a rough evaluation of the various help authoring packages.
Conroy, Gary. GaryConroy.com (2002). Articles>Documentation>Software
#23326
A directory of hundreds of examples of online software documentation, categorized and rated by users.
#20883
Help! Tips for Working in Dreamweaver MX
Before starting work in Dreamweaver, sketch out basic screen layouts, a site map, and a system of navigation. Knowing everything you want to include and how you want it to look before starting to build your site will save time and frustration.
Agena, Kate. Purdue University (2003). Articles>Web Design>Software>Dreamweaver
#20884
Help! Tips for Working in Flash MX
Before starting work in Flash, sketch out basic screen layouts, a full storyboard, and make notes about any interactivity you want to include. Knowing everything you want to do and how you want it to look before starting to make your movie will save time and frustration.
Agena, Kate. Purdue University (2003). Articles>Multimedia>Software>Flash
#20882
Help! Tips for Working in Photoshop 7
A 'quick start' guide to creating graphics using Adobe Photoshop 7.0.
Agena, Kate. Purdue University (2003). Articles>Graphic Design>Software>Adobe Photoshop
#10682
Welcome to the home of The Helpware Group. Here you will find support for MS HTML Help 1.x and MS Help 2.0, FrontPage and Delphi. We are based in Melbourne Australia. Enjoy the site.
#12963
The idea behind Open Source is simple: everyone should have the freedom to copy, distribute, and change source code. The implications, however, overturn the conventional high-tech business model. When software is no longer intellectual property, everything changes. Development is quicker because more people are involved. Bugs are caught more quickly. Instead of being passive consumers, customers can become partners in development. Instead of selling software, companies sell hardware, services, or added value. Internally, companies become more interactive and more loosely structured. If Open Source continues to gather speed, high-tech workers will discover that it is not just a development model, but also a new model for corporate life. For writers, the approach of Open Source could be especially important. How documentation is viewed and used, how writers interact with developers, and what tools are used--all of these and more could be affected by the Open Source movement.
Byfield, Bruce. TECHWR-L (2000). Articles>Software>Open Source
#25187
I have a photo of a pearl necklace, which has one bright flash spot on each pearl. How do I reduce the brightness without making the pearls appear dull and gray?
Photoshop 911 (2004). Design>Graphic Design>Software>Adobe Photoshop
#27190
How Can I Insert Special Characters, Such as Dingbats and Accented Letters, in My Document?
Many Word users don't realize how easy it is to insert special characters. There are at least four ways to do it: through the Symbol dialog, using shortcut keys, automatically with AutoCorrect, or by direct keypad entry.
Barnhill, Suzanne. Word MVP Site, The (2005). Articles>Word Processing>Software>Microsoft Word
#27207
How Can I Recover a Corrupt Document or Template – and Why Did It Become Corrupt?
Saving when resources are low can cause corruptions. If you notice Word start to slow down noticeably it's always best to quit and restart Word immediately; to close any other applications that are open; and to clear the clipboard, by selecting any character and copying it.
Rado, Dave and John McGhie. Word MVP Site, The (2005). Articles>Word Processing>Software>Microsoft Word
#19140
How Do People Really Use Text Editors?
Keystroke statistics were collected on editing systems while people performed their normal work. Knowledge workers used an experimental editor, and secretaries used a word processor. Results show a consistent picture of free use patterns in both settings. Of the total number of keystrokes, text entry accounted for approximately 1/2, cursor movement for about 1/4, deletion for about 1/8, and all other functions for the remaining 1/8. Analysis of keystroke transitions and editing states is also presented. Implications for past research, editor design, keyboard layout, and benchmark tests are discussed.
Whiteside, John, Norman Archer, Dennis Wixon and Michael Good. ACM SIGCHI (1982). Articles>Usability>Software>Word Processing
#29943
How Microsoft Lost the API War
Microsoft's crown strategic jewel, the Windows API, is lost. The cornerstone of Microsoft's monopoly power and incredibly profitable Windows and Office franchises, which account for virtually all of Microsoft's income and covers up a huge array of unprofitable or marginally profitable product lines, the Windows API is no longer of much interest to developers. The goose that lays the golden eggs is not quite dead, but it does have a terminal disease, one that nobody noticed yet.
Spolsky, Joel. Joel on Software (2004). Articles>Technology>Software>Microsoft Windows
#18525
How to Blur the Background Around an Object
Working in your new layer, and on the item you wish to keep in focus, find a starting point, click the mouse once and begin slowing tracing around the object. Once it has been entirely traced, return to your starting point and double-click to select your object. Under the SELECT menu choose INVERSE. Then under the FILTER menu choose BLUR » GAUSSIAN BLUR. When the Gaussian Blur window appears, use the radius slider bar to choose the amount of pixels to blur. I chose 4.5 for my example. When you are satisfied with the preview, click OK.
Hill, Julie. Presentations (2003). Design>Graphic Design>Software>Adobe Photoshop
#18366
How To Blur The Background Around An Object
Julie Hill shows you a quick and easy way to enhance a photograph's point of interest using Photoshop 7.0.
Hill, Julie. Presentations (2003). Design>Graphic Design>Software>Adobe Photoshop
#26109
How to Change All Font Sizes in a Document at Once
Many people want a facility in OOo to enlarge or reduce the size of all fonts in a document at once, preferably by clicking on an icon. Although I do not know any way to do that, I have found a workaround that provides a similar result. It takes a bit of setting up but otherwise works quickly and easily.
OpenOffice.org (2004). Articles>Word Processing>Software>OpenOffice
#26112
How to Choose a Good Instructional Book about OpenOffice.org
If the success of an open source project can be measured by the number of third-party books about it, then OpenOffice.org is thriving. Not only is OpenOffice.org represented by a dozen books and pieces of training material on Amazon.com, but interest in OpenOffice.org is widespread enough that each of the books is geared to a slightly different audience. This article gives an overview of four of the current OpenOffice.org books, ending with a suggestion of which to buy for your own needs.
Byfield, Bruce. IT Manager's Journal (2004). Articles>Documentation>Software>OpenOffice
#22698
How To Create Broken Text Effects With Adobe Photoshop
This Adobe web tutorial will show you how to create a broken effect to your text.
#26753
How to Create Different Page Numbering Formats
Large documents often require several page number formats in the same document. In this article, we describe how to setup different page numbering formats.
Klariti (2005). Articles>Software>Word Processing>Microsoft Word
