#21583
Templates for Quark products to create newsletters, business cards, brochures, and other documents.
#21026
From Good to Great—: The Finer Points of Writing User Documentation 
A few years ago, the NeXT user publications group was handed a charter to create casual books with personality. We were also told to condense the user documentation for an entire operating system and several bundled applications into 300 pages. And of course we had the top priority of creating accurate, complete, and easy-to-use documentation. To our delight, these goals ended up being mutually compatible. The keys? Task orientation, flat hierarchy, carefully crafted page design, illustration, and a casual, intelligent tone. We also broke some 'rules'! (Caution: Some of the following material may seem radical to seasoned traditionalists.)
Casabona, Helen. STC Proceedings (1995). Articles>Documentation>Software>Usability
#21238
From Writer to Trainer: Designing an Effective Technical Training Class
You spend six months working side by side with the designers and engineers, learning every nuance of the new system. You then spend another six months writing a complete set of training and reference manuals. Face it, you know this system inside and out. So it should come as no surprise when your boss decides you are the perfect person to conduct the training class.
Michaels, Dana. STC Proceedings (1995). Articles>Education>Instructional Design>Software
#11726
When it comes to Web authoring tools, none is as simple to use at Microsoft FrontPage. With its generous amount of wizards and it's library of templates and images, it's a beginner's dream. You won't need a large staff to create a site that's both useful and professional.
Dreier, Troy A. Intranet Journal (2000). Resources>Web Design>Software>FrontPage
#21939
The next best thing to buying a new system: getting the most out of PageMaker's performance on the one you have.
Cutler, Jim. Adobe Magazine (1996). Design>Document Design>Software>Adobe PageMaker
#27646
The RoboHelp help authoring tool is now entering its thirteenth year of existence. That's a remarkably long existence for any software title. In that time period, we have seen an amazing expansion of the software industry throughout the 1990s and an equally amazing retraction due to the bursting of the Internet bubble. Making its start in the tiny offices of Blue Sky Software in LaJolla, California, RoboHelp grew into an extremely profitable product. It is also a market leader—having capturing some two-thirds of all Help authoring tool sales. During the Internet bubble years the company changed its name to eHelp, but RoboHelp continued to be its flagship profit center. In 2003, eHelp (and RoboHelp) were acquired by one of the leading providers of web tools—Macromedia. Now it appears that the end may be approaching for RoboHelp.
Welinske, Joe. WritersUA (2005). Articles>Documentation>Software>Adobe RoboHelp
#20507
In the publishing world--when every word counts--knowing exactly how much space you have to work with is crucial. Because Adobe InDesign® 2.0 and Adobe InCopy 2.0 are tightly integrated and share the same composition engine, content.
Adobe (2003). Articles>Document Design>Software>Adobe InDesign
#21845
Inline frames in Adobe InDesign help you keep your text and graphic frames (or text frames or groups) sticking together.
Kvern, Olav Martin. Adobe Magazine (1999). Design>Document Design>Software>Adobe InDesign
#28507
Getting Started with Blogging Software
We reviewed and compared the seven tools most frequently used to create a blog. Which are easiest to get up and running, or to tailor to match your site? Which has the best comment moderation features? Reporting functionality? We'll give you all the details and recommend a tool for you.
IdealWare (2006). Articles>Content Management>Software>Blogging
#21962
Working with leading grids can make your PageMaker layouts faster, easier, and better-looking - and you don't even have to be Swiss.
Cole, Tim. Adobe Magazine (1995). Design>Document Design>Software>Adobe PageMaker
#26115
Getting the Most from OpenOffice.org Writer Fields 
Fields are extremely useful features of Writer. This article describes how to use fields to solve common business and technical writing problems.
Weber, Jean Hollis. NewsForge (2005). Articles>Word Processing>Software>OpenOffice
#28060
Getting the Most Out of Guides
If you're used to other layout applications, you may be unaware of all the things you can do with ruler guides in InDesign. If you use guides in your work, read on.
Cole, Tim. Creative Pro (2006). Design>Document Design>Software>Adobe InDesign
#18959
Getting The Most Out of PDF Annotations
Acrobat's annotations are a handy way to keep track of your thoughts as you review a PDF document. To get the most from this feature, try these tips.
PDFzone (2003). Design>Publishing>Software>Adobe Acrobat
#18580
Giving the Human Touch to Software
Making too many assumptions about users’ expectations and levels of competence can get software developers into a lot of trouble. Here, Yogita Sahoo tells her own story about designing an application for an industry she was deeply familiar with—but that industry knowledge didn’t keep her from making some big usability blunders.
Sahoo, Yogita. StickyMinds (2003). Design>Human Computer Interaction>Software
#27575
Your requirements document needs to focus on the user’s goals. They should not be marketing’s list of features 'we’ve got to have' because the competition has these features. They should not be a list of things the programmers think ought to be included 'because we can add those things for very little cost.' Feature bloat does not benefit the user.
Ferlazzo, Ellen Lawson. Sprezzatura Systems (2002). Articles>User Centered Design>Specifications>Software
#19831
Going Online: Selecting the Right Tool
There are numerous tools that you can use to create online documentation. However, each tool has its strengths and weaknesses, and each is more appropriate for some types of information than others. This workshop explores many issues of online documentation tools: Why go beyond Windows Help? Which is better: HTML or Adobe Acrobat? What tools support cross-platform presentation? When should you use Workgroup tools such as Lotus Notes or Folio? When does SGML make sense? How to utilize a!ocument databases? When to use Management tools? Real examples developed using these tools will be given throughout the session. Participants will leave with a clear understanding of the pros and cons of each.
Rockley, Ann. STC Proceedings (1997). Articles>Documentation>Software>Help
#20168
GoLive Talk is an email list for discussion on topics related to the GoLive product from Adobe Systems.
#24751
GoLive: The Interaction Designer's Hammer and Nail
In web development projects, HTML based prototypes have some advantages when it comes to usability testing. In this article we'll take a look at the HTML editor Adobe GoLive, which has a number of features that makes it a decent prototyping tool.
Olsen, Henrik. GUUUI (2004). Design>Web Design>Software>Adobe GoLive
#21595
Los grafos son la representación natural de las redes, en las que estamos cada vez más incluidos. Exploramos qué son los grafos, para qué sirven y algunas reglas para dibujarlos bien.
Dursteler, Juan Carlos. InfoVis (2004). (Spanish) Articles>Reviews>Software>Technical Illustration
#14666
Radella discusses the advantages of graphic electronic editing with Adobe Acrobat 4.0 over traditional hard copy editing.
Radella, Marjorie Joyce. Intercom (2000). Design>Collaboration>Software>Adobe Acrobat
#27232
Graphics Don't Appear or Won't Print
Objects in the drawing layer are visible in Page Layout (Print Layout) view and Print Preview but not in Normal view. Interestingly, a frame is a sort of hybrid object that can appear to float (and text can be wrapped around it), but it is actually inline and can be viewed (though not in position) in Normal view.
Barnhill, Suzanne and Dave Rado. Word MVP Site, The (2005). Articles>Graphic Design>Software>Microsoft Word
#21594
Grokker, o la Navegación Visual
La aparición de navegadores cada vez más visuales y mejor estructurados como Vivísimo, Grokker o TouchGraph está empezando a agitar un mundo que parecía estático. Pparece que el referente en este campo está aún más allá del horizonte, pero cada día estamos más cerca.
Dursteler, Juan Carlos. InfoVis (2004). (Spanish) Articles>Information Design>Software
#21860
PDF moves toward its destiny as the full-service, customizable digital file format we all want.
Kvern, Olav Martin. Adobe Magazine (1998). Design>Document Design>Software>Adobe Acrobat
#11777
GUI Bloopers: How Not to Design Software
Why are so many software products, electronic appliances, and online services difficult to learn and frustrating to use? Here’s one reason: most are designed and developed with little or no guidance from people professionally trained in making products and services usable. As a user-interface consultant, I am often called in to review or test software and suggest improvements. The problems I find are usually the result of the software having been designed by people who may be professionals at software engineering and programming, but are amateurs at user-interface design. Consequently, the software contains design errors that make it difficult to learn and use. Many of the errors are extremely common and can easily be avoided.
Johnson, Jeff. Usability Interface (2000). Articles>Usability>Software
#26986
Hand Tinting a Photograph with Photoshop
Before the age of color film, when black-and-white photography was the only option, it was common practice for photographers to tint a black-and-white image with colored dyes to mimic real-life colors. Although we now have all the advantages of stunning color photography, we can still use Photoshop to replicate this technique, and add great charm to black-and-white images.
Shelbourne, Tim. Photoshop Tips and Tricks (2006). Design>Graphic Design>Software>Adobe Photoshop
