A directory of resources inthe field of technical communication.

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251.
#20656

Electronic and Information Technology Accessibility Standards (Section 508)

The Architectural and Transportation Barriers Compliance Board (Access Board) is issuing final accessibility standards for electronic and information technology covered by section 508 of the Rehabilitation Act Amendments of 1998. Section 508 requires the Access Board to publish standards setting forth a definition of electronic and information technology and the technical and functional performance criteria necessary for such technology to comply with section 508. Section 508 requires that when Federal agencies develop, procure, maintain, or use electronic and information technology, they shall ensure that the electronic and information technology allows Federal employees with disabilities to have access to and use of information and data that is comparable to the access to and use of information and data by Federal employees who are not individuals with disabilities, unless an undue burden would be imposed on the agency. Section 508 also requires that individuals with disabilities, who are members of the public seeking information or services from a Federal agency, have access to and use of information and data that is comparable to that provided to the public who are not individuals with disabilities, unless an undue burden would be imposed on the agency.

Access Board, The (2000). Resources>Web Design>Accessibility>Section 508

252.
#23047

Enemies of Usability

I know lots of usability advocates who speak the language of business quite fluently. Could we get better? Sure. But on the whole, we are the solution, not the problem. Let's not weaken our ranks with friendly fire. We have plenty of real enemies to keep us busy.

Morville, Peter. Semantic Studios (2002). Articles>Usability>Professionalism

253.
#22999

Engaging Learners with Various Training Methods

While preparing these workshops, I knew that I would be addressing people from many backgrounds. My own background is in education. In pursuing my Master's program in Instructional Technology, I began working on a distance education project for special educators. It was my first introduction to Web accessibility. I eventually came to work at WebAIM where Web accessibility has become my primary interest. Currently, I am coordinating WebAIM's K-12 education initiative. My path to Web accessibility is very unique, as is yours. I would love to hear why you are here learning how to become a better accessibility trainer.

WebAIM (2001). Articles>Education>Accessibility

254.
#28662

Ensuring Accessibility for People With Color-Deficient Vision

If you do not consider the needs of people with color-deficient vision when choosing color schemes for applications and Web pages, those you create may be difficult to use or even indecipherable for about one in twelve users.

Gabriel-Petit, Pabini. UXmatters (2007). Design>User Interface>Accessibility>Color

255.
#26117

Entering and Editing Text   (PDF)

This section will show you how to insert text, symbols, and special characters; select characters, words, and paragraphs; and copy and paste text. This section also covers methods of automatic text entry, including AutoCorrect and AutoText.

Glenn, Walter. O'Reilly and Associates (2004). Articles>Word Processing>Software>Microsoft Word

256.
#28759

The Ethics of Special Needs: It's a Matter of Fairness  (link broken)

The American Disabilities Act (ADA) of 1990 cites 43 million Americans as having disabilities. Despite the progress the ADA represents in improving equality of opportunity for those with disabilities, much remains to be done--as evidenced by the fact that only 27.8% of working-age people with work disabilities have jobs, compared to 76.8% of those without disabilities. The statistics are even bleaker for minorities.

Voss, Daniel W. STC Proceedings (2007). Articles>Accessibility>Ethics

257.
#28327

European Design for All e-Accessibility Network

The European Design for All e-Accessibility Network is a network of 160 organisations in EU member states. The goal of the network is to support all citizens' access to the Information Society.

EDeAN. Organizations>Accessibility>Regional>Europe

258.
#27482

Evaluating Forms

To demonstrate an example of some accessibility issues in HTML Forms, the following content intentionally has accessibility errors.

Abou-Zahra, Shadi. W3C (2004). Articles>Web Design>Accessibility>Forms

259.
#20049

Evaluating Web Sites for Accessibility

This document outlines approaches for preliminary review Web site accessibility, and for evaluation of conformance to the Web Content Accessibility Guidelines 1.0. While it does not provide checkpoint-by-checkpoint testing techniques it does include general procedures and tips for evaluation during development of Web sites, and for monitoring of established Web sites. Other resources will be developed for in-depth compliance testing. The measures described here are intended to supplement an organization's existing procedures for content management and quality assurance on their Web sites. For information about why making Web sites accessible is important read the Introductions on the WAI Resources page.

W3C. Articles>Accessibility>Usability>Web Design

260.
#23304

Evaluation of Websites for Older Adults: How "Senior-Friendly" Are They?

Thirty-six websites designed for older adults were evaluated as to how well they complied to 25 'senior-friendly' guidelines recommended by the National Institute of Aging. Results indicate that a majority of the sites complied to guidelines related to basic navigation and content style but not for text size, text weight, or site map availability. Implications of compliance to these guidelines on user satisfaction and performance are discussed.

Hart, Traci A. Usability News (2004). Design>Web Design>Accessibility>Elderly

261.
#24629

Evolving Documentation Tools   (PDF)

Writers in our Vancouver office use several procedures to simplify the writing process, improve the final product, and avoid unnecessary work. These procedures include: an online library thatcontainsthe tools, instructions, and documentation we can share; a style guide that gives rules for usage, spelling, formatting, and punctuation; macros, style sheets, and boilerplate text to speed repetitive tasks and improve consistency; and detailedchecklists of the steps in ourmajortasks.

Eastman, Michael, Rhonda Arnason, Stephen Burtch, Arthur Jennings, Heather M. Sommerville and Elaine Young. STC Proceedings (1996). Articles>Documentation>Word Processing

262.
#23082

Examples: WAI Web Content Accessibility Curriculum

Provides details or examples of one or more techniques that are associated with a particular checkpoint. Where possible, the examples are actually coded so that you will see how that particular technique displays or renders on your browser or user agent. In most cases, the markup that creates the 'live' example is also provided (although you can also 'View Source' to get the exact coding). Where necessary, some text is included to explain what is 'supposed' to happen (for example, if an HTML 4 attribute is not widely supported yet), or for user of non-graphical or older browsers.

Letourneau, Chuck and Geoff Freed. W3C. Design>Web Design>Accessibility>Education

263.
#29351

The Expanding Dimensions of Technical Writing   (peer-reviewed)   (members only)

Scientific and technical writing as a profession has much greater dimensions than many people realize.

Souther, James W. CCC (1971). Articles>Writing>Technical Writing>Professionalism

264.
#23000

Expanding Your Training Skills and Knowledge

Becoming an effective accessibility trainer and teacher does not happen overnight. For some, the ability to effectively teach others comes naturally. For others, a lot of work is involved. An accessibility trainer must be a Jack-of-all-trades, and an Ace of a few as well. The more tools you have at your convenience, the more effective you will be.

WebAIM (2005). Design>Web Design>Accessibility

265.
#21677

Extending an Existing Word Template

In certain situations, you might want to extend an existing Word template, and add on new styles. Rather than create a RFP template from scratch, we modify the existing one—retaining all the styles and formatting that we want—and adding new styles where required.

Klariti. Articles>Word Processing>Software>Microsoft Word

266.
#20367

Facts and Opinion About Fahrner Image Replacement

Fahrner Image Replacement and its analogues aim to combine the benefits of high design with the requirements of accessibility. But how well do these methods really work? Accessibility expert Joe Clark digs up much-needed empirical data on how FIR works (and doesn’t) in leading screen readers.

Clark, Joe. List Apart, A (2003). Design>Web Design>Accessibility>Usability

267.
#26228

Facts and Opinions About PDF Accessibility

PDF accessibility is not as straightforward as HTML accessibility. But it can be done, if you put the same care into marking up your PDFs that you put into marking up websites. Joe Clark tells all.

Clark, Joe. List Apart, A (2005). Design>Document Design>Accessibility>Adobe Acrobat

268.
#25528

A Failure to Communicate

It's ironic that, as professionals dedicated to clear communication, information architects and user interface designers are having such trouble communicating with each other. Information designer George Olsen digs up the roots of communication breakdown and explores the three aspects of web design.

Olsen, George. List Apart, A (2001). Articles>Communication>Professionalism

269.
#22970

Fast Track to Web Accessibility in 5 Steps

Sometimes you don't have the time to sit down and plan out the ideal Web site. Maybe you've just recently been appointed as your organization's webmaster, or have recently been assigned to oversee accessibility operations at your organization, and you discover that your Web site has gaping holes in its accessibility. Rather than panic, you should start with the biggest problems and work your way through the site until you have fixed all of the accessibility errors. After you've 'plugged the holes,' then you can start thinking about a new design, but not until then. This workshop presents a 'fast track to accessibility' that prioritizes your tasks of sorting through and fixing your site's accessibility problems.

Bohman, Paul. WebAIM (2003). Design>Web Design>Accessibility>Project Management

270.
#20655

Federal Accessibility Standards for Web-based Intranet and Internet Information and Applications (Section 508)  (link broken)

The criteria for web-based technology and information are based on access guidelines developed by the Web Accessibility Initiative of the World Wide Web Consortium. Many of these provisions ensure access for people with vision impairments who rely on various assistive products to access computer-based information, such as screen readers, which translate what's on a computer screen into automated audible output, and refreshable Braille displays. Certain conventions, such as verbal tags or identification of graphics and format devices, like frames, are necessary so that these devices can 'read' them for the user in a sensible way. The standards do not prohibit the use of web site graphics or animation. Instead, the standards aim to ensure that such information is also available in an accessible format. Generally, this means use of text labels or descriptors for graphics and certain format elements. (HTML code already provides an 'Alt Text' tag for graphics which can serve as a verbal descriptor for graphics). This section also addresses the usability of multimedia presentations, image maps, style sheets, scripting languages, applets and plug-ins, and electronic forms. The standards apply to Federal web sites but not to private sector web sites (unless a site is provided under contract to a Federal agency, in which case only that web site or portion covered by the contract would have to comply). Accessible sites offer significant advantages that go beyond access. For example, those with 'text-only' options provide a faster downloading alternative and can facilitate transmission of web-based data to cell phones and personal digital assistants.

Usability.gov. Articles>Web Design>Accessibility>Section 508

271.
#30475

Fieldsets, Legends and Screen Readers

The grouping and labelling of thematically related controls within a form is an important aspect of providing semantic information so users can understand and complete a form successfully. Differences in quality and implementation of support across user agents can hamper some users' ability to benefit from this information. This must not be taken as disincentive to developers, as the benefits of using these elements outweighs the negatives. But it is clear that some assistive technology vendors need to improve implementation of HTML features that enhance accessibility, so their users can gain the most benefit.

Lemon, Gez. Paciello Group, The (2007). Articles>Web Design>Accessibility>Semantic

272.
#27204

Finding and Replacing Characters Using Wildcards  (link broken)

Wildcards are like the blank pieces in Scrabble, or like the Jokers you can use in some card games to stand in for any card.

Mayor, Graham. Word MVP Site, The (2005). Articles>Word Processing>Software>Microsoft Word

273.
#27203

Finding and Replacing Non-Printing Characters (such as Paragraph Marks) and Text Formatting

How to find text that has particular formatting and replace it with different text, but without changing the formatting.

Rado, Dave. Word MVP Site, The (2005). Articles>Word Processing>Software>Microsoft Word

274.
#21678

Five Steps to Update Word Templates

You can customize the templates that come with Word in a few easy steps. In this exercise, we will change the Memo template's font type and size.

Klariti. Articles>Word Processing>Software>Microsoft Word

275.
#13621

Flash Access: Unclear on the Concept

In Christian theology, it doesn’t matter exactly when you accept Jesus Christ as your personal saviour. As long as you do it before you croak and ask forgiveness for your sins, you’re in like Flynn. This, apparently, is the Macromedia philosophy when it comes to accessibility. The company’s flagship product, Flash, is intrinsically inaccessible to anyone who cannot see properly and is very often inaccessible to a deaf or hard-of-hearing person. It’s also completely inaccessible on slow computers or any machine that lacks the Flash plug-in, rendering those viewers more functionally disabled than they actually are.

Clark, Joe. List Apart, A (2001). Design>Accessibility>Multimedia

 
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