A directory of resources inthe field of technical communication.Rhetoric
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526.
#21819

Visual Thinking in the Technical Communication Curriculum: Establishing Connections and Building Understanding   (PDF)   (peer-reviewed)

The role of the technical writer is expanding, partly in response to technological and societal changes; it is encompassing a broader variety of communication tasks and media. One individual, the technical communicator, often plays the roles of designer, writer, editor, and producer. As these rolesconverge, visual thinking and visual communication are becoming critical skills for many technical writers.

Brumberger, Eva R. CPTSC Proceedings (2001). Articles>Education>Instructional Design>Visual Rhetoric

527.
#21639

Visualización en el Siglo XX

El siglo XX ha visto muchos avances en campos diversos. La Visualización no ha sido una excepción a esos cambios, que prepararon el camino para su transformación en 'Visualización de Información' durante las dos décadas que precedieron al nuevo milenio.

Dursteler, Juan Carlos. InfoVis (2003). Articles>History>Visual Rhetoric

528.
#21637

Visualizar la Interacción Social

La interacción social nos proporciona patrones visuales que nos ayudan a situarnos en nuestro entorno. En Internet, sin embargo, esto no es tan inmediato. Están empezando a aparecer visualizaciones que intentan paliar el problema.

Dursteler, Juan Carlos. InfoVis (2003). Articles>Collaboration>Visual Rhetoric

529.
#10361

Visualization Strategies for Team-Oriented Problem Solving, Analysis, and Project Planning   (peer-reviewed)   (members only)

This article describes visualization methods used by many international organizations in the design of development projects. In this context, development projects means projects that are designed to improve the quality of life for people living in a developing country. During the project design workshop essential elements of a discussion and subsequent analysis are visualized as the discussion takes place and displayed to the participants. This visual record is kept in view through the whole period of the discussion. The visual methods of identifying, analyzing and structuring a problem dramatically improves the efficiency and effectiveness of the problem solving process and the quality of the final solution. The techniques enable a large amount of knowledge available within the group of participants to be collected quickly and allows complex problems to be taken through several steps of analysis.

Lewis, Paul. Technical Communication Online (1998). Articles>Collaboration>Project Management>Rhetoric

530.
#10360

Visualizations for Data Exploration and Analysis: A Critical Review of Usability Research   (peer-reviewed)   (members only)

Data visualization has the potential to change the questions that people are able to pose to their data and transform their analytical methods and decision-making processes. It may, in fact, be the next generation of data reporting tools. This article argues that the prevailing computer science orientation to data visualizations is severely limited for addressing many of the usability concerns associated with supporting users in three critical problem areas: sophisticated visual literacy, complex data analysis, and new paradigms of visual inquiry. I first describe what visualization technology is and what is uncharted about the three usability areas of perceptually rich, interactive displays; complex problem-solving; and visual querying. Then I explain what it means to take a computing -- specifically an object-oriented -- perspective on the usability of visualizations, emphasizing the limitations of this point of view when it comes to supporting users in complex activities and reasoning.

Mirel, Barbara E. Technical Communication Online (1998). Articles>Usability>Visual>Visual Rhetoric

531.
#10357

Visualizing Information: An Overview of This Special Issue   (peer-reviewed)   (members only)

The guest editors offer a brief history of visualization, discuss the present state of the art, and explore the possibilities and challenges that lie ahead. They then discuss the contents of this special issue in terms of the trends in visualization theory and research. They conclude by observing that technical communicators must respond to the challenges presented in the content of this issue, both by using the methods presented and by performing the further research the authors call for. Additionally, researchers must incorporate the results of inquiry in the related fields.

Gribbons, William M. and Arthur G. Elser. Technical Communication Online (1998). Articles>Graphic Design>Visual Rhetoric>Technical Illustration

532.
#24216

Visually Teaching Technical Communication—Despite Technology   (PDF)

Enticed by sophisticated software, students of technical communication often lose perspective of visual effect. Inclusion of design principles into syllabi for technicalcommunication courses can conflict with those elements, such as substance content and audience analysis, that already occupy primary emphases. Principles of visual design can, however, be taught within group projects on professional presentations or similar topics. Cognitive dissonance introduced through rudimentary techniques of not computerized—but manual—design shifts student focus from keyboard and mouse to visual coherence of the final product. This simple technique offers benefits to students and researchers of technical communication.

Bonk, Robert J. STC Proceedings (1999). Articles>Education>Visual Rhetoric

533.
#10413

Visuals for Speaking Presentations: An Analysis of the Presenter's Perspective of Audience as a Partner in Visual Design   (peer-reviewed)   (members only)

Based on an interpretive study, this article focuses on visual composition within the workforce as perceived by individuals who use visuals to instruct, persuade, or inform while speaking to an intended audience. Tabulated and evaluated responses to survey statements relate the presenter's perception of a visual's function, the presenter's sensitivity to and the use of the audience perspective in visual composition, and training received in researching an audience. Data also provides a comparative analysis among respective organizations categorized by career interests: administrative or managerial positions within product-oriented business, people-oriented business, and educational institutions. Survey statements reflect the frames of reference that regulate visual design: the color spectrum, gender, cultural sensitivity, structural organization, semantics, and adherence to ethics when applying technological enhancements.

Caricato, Josephine A. Technical Communication Online (2000). Design>Information Design>Visual>Visual Rhetoric

534.
#20529

Visuals When You Have No Visuals

You have just been asked to to give a 30-45 minute speech at a conference and there is absolutely no time to put visuals together for it. You're panicked at the thought of boring these people to death. What can you do? Use Word pictures.

Miller, Anne. Presenters University (2003). Articles>Presentations>Rhetoric>Microsoft PowerPoint

535.
#28731

viz.

The goal of this site is to explore the ways in which rhetoric, visual culture, and pedagogy interact with and inform each other. In keeping with this mission, the viz. blog is a forum for exploring the visual through identifying the connections between theory, rhetorical practice, popular culture, and the classroom.

University of Texas. Resources>Graphic Design>Visual Rhetoric>Blogs

536.
#18418

Web Design: Assuring Credibility

In recent years, we have seen an explosion of medical and health-related information on the internet, and many patients cite the internet as their preferred source for information on their health and that of their families. However, there are concerns, voiced by healthcare professionals and patients alike, that this information is not uniformly accurate, complete, or up-to-date.

Dianthus. Design>Web Design>Rhetoric

537.
#22043

Web Design: Define the Purpose

What's the 'mission' of your site? This is the first and, perhaps, most important question to answer before you embark on developing your site.

Tech-Writer (2001). Design>Web Design>Planning>Rhetoric

538.
#21053

Website Posture and Manner

The way a website presents itself to users is a key aspect of user experience. Effective websites don't interrupt user flow, which is guaranteed largely by posture (how the website uses available resources, particularly visual), and manner (how the website 'talks' to users).

Baker, Adam. Merges.net (2001). Design>Web Design>Writing>Rhetoric

539.
#24783

Welcome to the Third Dimension: Spatial Elements in Exhibit Design   (PDF)

Modern exhibit design and conventional technical communication are both concerned with verbal and visual presentation of information. Another aspect, not relevant to written technical communication but fundamental to exhibit design is the use of 3dimensional space. This paper examines two spatial elements in exhibit design: Visitor circulation patterns and the scale of displays. Circulation patterns are the paths taken by visitors through the exhibit area. Scale refers to the size of exhibits and architectural features in relation to the size of the average visitor. By comparing two visitor center exhibits that take very different approaches, I will argue that these spacial elements carry meaning and, like any other message, they can influence the thoughts, feelings, and actions of spectators.

Jackson, Patricia. STC Proceedings (1995). Articles>Presentations>Visual Rhetoric

540.
#14038

What Counts as Writing? An Argument From Engineers' Practice   (peer-reviewed)

My argument attempts to add to the kinds of documents seen as worth studying in the discipline loosely known as English. Over the last twenty years, we have moved from thinking that only literature is worth studying to including student writing, business writing, technical writing, and so on as part of our field of study. I think we have to extend our attention to documents which are even less literature-like. Calling these documents 'writing' has consequences for our understanding of both writing and the various fields in which it occurs. As Lisa Ede and Andrea Lunsford point out, 'We name in order to know, but that naming inevitably limits our knowing. . . . Definitions of writing, of course, reflect a set of ideological assumptions that we ignore only at our peril' (15). The ideological assumptions we ignore here have to do with how knowledge is created and how much control individuals have over their own knowing. Ideology leads both us and engineers to deny that writing has occurred in much engineering practice.

Winsor, Dorothy A. JAC (1992). Articles>Rhetoric>Engineering

541.
#25014

What Good Writers and Editors Know About Design   (PDF)

Words seldom exist in a visual vacuum. With the exception of audio tapes and speeches, words are designed to be read-on book and magazine pages, on computer screens, even on product boxes. And how well those words are designed can greatly influence how often and closely they are read. To communicate effectively, good writers and editors must combine their words with good designs.

Gustafson, Jolene. STC Proceedings (1994). Articles>Writing>Visual Rhetoric

542.
#30730

What Historical Rhetoric Concepts Can Tell Us about Contemporary Professional and Technical Writing Practices   (PDF)

A study of how three historical rhetorical concepts (kairos, memoria, and mestiza consciousness) are relevant to professional communication practices today, and productive historical concepts for contemporary practitioners.

Haas, Angela. Michigan State University (2004). Articles>Rhetoric>History>Technical Writing

543.
#27739

What is Plain English?

Over the last two decades, a ‘culture of clarity’ has been gaining ground in many large organisations around the English-speaking world. In the United Kingdom, government departments, banks, insurance companies, local councils and others have come to realise that clear communication is actually a good idea. Instead of writing to impress or confuse, they are now writing to inform and explain. They are using plain English to do this.

Word Centre. Articles>Writing>Rhetoric>Minimalism

544.
#25284

What is Rhetoric?

Most of us are used to hearing the word 'rhetoric' used with an exclusively pejorative meaning. This article provides a brief overview of the nature and scope of rhetoric as a legitimate and practical field of academic study.

MacLennan, Jennifer. University of Saskatchewan (2002). Articles>Rhetoric

545.
#18169

What Technical Writers Can Learn from Christopher Alexander's Pattern Language

In a series of books, Christopher Alexander, an urban planner and architect, has inspired object-oriented programmers with his idea of a pattern language-originally, a catalog of solutions to common problems faced by any community or individual creating a livable structure such as a town or a house. His approach might also help technical communicators polish and perfect our own standard rhetorical structures (such as the procedure, user guide, or reference), viewed as common ways of answering frequent, if virtual, questions from our users . Alexander's way of describing age-old patterns such as neighborhoods, streets, paths, and homes may give us a model for creating our own set of patterns in technical communication, whether or not we adopt some of the eager elaborations offered by folks in the object-oriented design world. What's a pattern? For Alexander, a pattern is a practical guide to resolving any problem that occurs over and over, such as how to lay out common ground for a town square, or punch a hole in a wall for a door.

Price, Jonathan R. Communication Circle, The (2001). Articles>Information Design>Rhetoric

546.
#18837

What We Can Learn About Document Design From A Study of the Visual Convergence of the News Media   (PDF)

Information presentation trends that traverse media boundaries point to a visual convergence among print, television, and the web. Examination of how this process takes place through “remediation” in the news media provides insight into the broader media and cultural context in which technical documentation resides. Creating new knowledge for technical communicators who are beyond an elementary understanding of document design requires interdisciplinary research that investigates how usability is redefined in an age of visual convergence.

Cooke, Lynne. STC Proceedings (2002). Articles>Document Design>Visual Rhetoric

547.
#29240

What's Civic About Technical Communication? Technical Communication and the Rhetoric of 'Community'   (peer-reviewed)   (members only)

Although the concept of community has been advanced in technical communication as a moral reference point for civic rhetorical action, this concept is typically used in romantic, redemptive, and essentializing ways. This article argues for a radical and symbolic/rhetorical view of community, regarding it a discursive construct purposefully invoked by technical writers for strategic reasons.

Ornatowski, Cezar M. and Linn K. Bekins. Technical Communication Quarterly (2004). Articles>TC>Community Building>Rhetoric

548.
#21584

Where the Visual Meets the Verbal: Collaboration as Conversation   (peer-reviewed)

If words follow pictures, as when a poet creates a poem in response to a work of art, then words become a way of seeing. Collaborations between verbal and visual artists produce such insights, regardless of whether the poet responds to the painter or the painter to the poet, since each is speaking in turn in the artistic dialogue which collaboration produces. Yet "Artistic practice and art history have not always looked favorably upon collaborations.

Miltner, Robert. Enculturation (2001). Articles>Collaboration>Visual Rhetoric

549.
#14241

Who is the Author?   (PDF)

Who should be listed as the authors of an article for a journal or conference proceedings? The basic requirement for authorship is that an author should be able to take public responsibility for the content of the paper. People who may have contributed intellectually to the work but whose contributions do not justify authorship may be acknowledged in the appropriate section of the paper.

Burgan, Murrie W. STC Proceedings (1994). Presentations>Rhetoric>Writing

550.
#25487

Whose Ideas?: The Technical Writer's Expertise In Inventio   (peer-reviewed)   (members only)

Compelling arguments from researchers studying the rhetoric of science have convinced both scientists and humanists that technical writing involves invention, or discovery of the available means of argument. If we agree that inventio is crucial to technical writing, however, we encounter a problem: namely, that the rhetor engaged in invention as part of a technical writing process does not necessarily have expertise in the subject matter of the composition. What, then, is the expertise that the technical writer contributes to the invention process? Working from the notion that knowledge is an activity rather than a commodity, I argue that a technical writer's expertise in invention lies in an ability to adapt rhetorical heuristics to situations of interdisciplinary collaboration. This focus expands our understanding of how invention works when the goal of communication is producing knowledge across disciplinary boundaries, rather than winning an argument with persuasive techniques.

Harkness Regli, Susan. Journal of Technical Writing and Communication (1999). Articles>Writing>Technical Writing>Rhetoric



 
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