#21113
In October of 1997, the U.S. National Institute of Standards and Technology (NIST) initiated an effort to increase the visibility of software usability. Cooperating in the IUSR project are prominent suppliers of software and representatives from large consumer organizations.
#27493
Information Architecture, Usability, Customer Experience
A blog on the Usability, HCI, and customer experience industry by an Indian User Experience professional with a decade of providing customer centric solutions and a pragmatic approach to business problems.
Masood, Nasser. Blogspot (2006). Resources>Usability>User Experience>Blogs
#26659
Internationalization is the process of designing and developing software or Web applications so that they can be easily adapted to various linguistic and cultural environments without additional programming or engineering. Central to internationalization is the separation of language and cultural data from the source code.
Usability Body of Knowledge. Resources>Usability>International
#21085
Investigations in Systems Design: Structure, Context, Failure and Usability
The purpose of this paper is to briefly review and discuss three books related to systems design. The first book is Design Paradigms: Case Histories of Error and Judgment in Engineering (Petroski, 1994), the second book is The Mythical Man-Month, Anniversary Edition: Essays on Software Engineering (Brooks, 1995), and the third book is Notes on the Synthesis of Form (Alexander, 1964). In this paper, an emphasis is placed on describing the core ideas of the books. Brief discussions of structure, context, failure, and usability engineering are included to highlight several themes found throughout the trio of books.
Rhodes, John S. WebWord (2001). Resources>Bibliographies>Usability
#21114
The IUSR Project: Industry USability Report
This document is an overview of the Industry USability Report (IUSR)) Project. The IUSR Project is designed to help potential purchasers of software obtain information about the usability of supplier products.
#23230
ウェブユーザビリティに関するヤコブ・ニールセン博士の人気コラム『Alert Box』の日本語版。最新号は英語版発行（通常は隔週月曜日）後2日～3日で翻訳・公開。
Nielsen, Jakob. Chimimo (2004). (Japanese) Resources>Usability
#25804
The personal weblog of Jeffrey Veen, a founding partner of Adaptive Path, a user experience consultancy focusing on the impact of design on business.
Veen, Jeffrey. Veen.com (2005). Resources>Human Computer Interaction>Usability>Blogs
#28291
This website is meant to provide insights into various multi-disciplinary aspects of Human-Computer Interaction (HCI). It looks at this subject particularly from Indian perspective. HCI Vistas publishes at least two original articles every month. It offers latest research papers as downloads. It also presents Comptoons and survey reports. The website is meant to provoke new thinking in the HCI domain.
Katre, Dinesh S. Journal of HCI Vistas (2005). Resources>Human Computer Interaction>Usability>User Experience
#18602
Laws, Regulations and Other Governmental Efforts for Universal Usability
A directory of laws and regulations to support accessibility in new media.
University of Wisconsin. Resources>Usability>Accessibility>Universal Usability
#23875
Review: Leonardo’s Laptop: Human Needs and the New Computing Technologies
Anyone who knows Ben Shneiderman and the activities of the Human Computer Interface Lab (HCIL) would expect he would produce a book like Leonardo's Laptop. Twenty years ago as founding director of HCIL, Shneiderman was in the avant-garde of bringing together experts in computer science, engineering, psychology, and education to develop computers and their interfaces to better serve human needs.
Rotz, Allen. Usability Interface (2003). Resources>Reviews>Usability
#20640
Examples and case studies from Web sites/applications that have been through the usability engineering process. Lessons Learned is a compilation of real-world examples of what works on Web sites/applications that have been through the usability engineering process. Each example has its own special problems and may target different audiences, but many of the points we have learned apply to Web sites/applications in general. These lessons provide a practical solution to real-world problems about collecting user data and designing, testing, and improving your Web site/applications.
#10638
This brochure expands upon why ease of use is critical to e-business. In e-business, success follows the path of least resistance. It depends on accessibility, reliability, security and usability of core applications. These applications must be easy to use the first time they are used or your customer may become someone else's customer. Nobody buys ease of use, but nobody buys products without it either. Read about IBM's User-Centered Design (UCD). See why IBM's Thinkpad Team and DB2 Universal database have been so successful. And read in detail about IBM's overall approach to make IT easy.
IBM (1999). Resources>User Interface>Usability
#11918
Methods for Successful 'Thinking Out Loud' Procedure
When you are screening the participants for a study, notice how they respond to your questions. Decide on a strategy for engaging the participant before they arrive for the usability study. Be careful of the social dynamics you set up with the participant.
Ramey, Judith A. STC Usability SIG (1998). Resources>Usability>Testing>Methods
#21070
My Eight Favorite Usability Books
Below is a list of my favorite usability, human factors, and web design books. If I did not own these books, I would buy them. I find myself going back to these books again and again. A couple of them have been replaced because I've worn them out. These are the books that I recommend to other people all of the time. Simply put, if I did not have them available to reference and read, I would feel like my library was not complete.
Rhodes, John S. WebWord (2003). Resources>Bibliographies>Usability
#19216
A blog/forum website for discussions about current issues in usability.
#19215
News for people who make things usable.
#26838
Performance testing is a rigorous usability evaluation of a working system under realistic conditions to identify usability problems and to compare measures such as success rate, task time and user satisfaction with requirements.
#26655
A semi-structured or structured interview that is conducted over a phone or Internet audio line. Phone interviews can supplement other HCI methods and allow HCI specialists to follow users over an extended time.
Usability Body of Knowledge. Resources>Usability>Interviewing
#26656
Pluralistic Usability Walkthrough
A usability test method employed to generate early design evaluation by assigning a group of users a series of paper-based tasks that represent the proposed product interface and including participation from developers of that interface.
Usability Body of Knowledge. Resources>Usability>Methods>Card Sorting
#26663
Continued learning and professional training are essential for continual growth in the evolving field of usability. To address this need, the BoK will provide a listing of courses that are relevant to both students and professionals looking to enhance their knowledge of this growing field.
#26657
The creation of low-cost representations of the user interface to a system as a method of brainstorming, creating, testing and communicating ideas about the system being developed.
#26833
User and usability requirements should be well-defined and integrated into relevant product requirements specification. The purposes of usability methods at this stage are to collect information about the user interface, users, tasks and environments, and to agree what aspects should be formalised as requirements.
UsabilityNet. Resources>Usability>Planning>Project Management
#26036
A collection of categorized links to usability, accessibility, and information design online resources.
#21811
The following glossary lists and explains usability terms, which are relevant for the SAP software world. The information was taken from several sources and adapted to the needs of this glossary. Among the sources are: www.whatis.com, the book authored by Larry Constantine and Lucy Lockwood 'Software for use: a practical guide to models and methods of usage-centered design', the book authored by JoAnn Hackos and Janice Reddish 'User and Task Analysis for Interface Design', information contained in articles and guidelines in the SAP Design Guild, own contributions (a.o. photos and graphics).
SAP Design Guild (2003). Resources>Usability>Glossary
#13764
A Selected Bibliography: A Beginner's Guide to Usability Testing 
Many people interested in learning about usability testing have trouble finding an entry point into the literature of the field. This bibliography offers to help.
Ramey, Judith A. IEEE Transactions on Professional Communication (1989). Resources>Bibliographies>Usability
