A directory of resources inthe field of technical communication.


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Accessibility Components Resource List

In trying to build accessible products, it is sometimes difficult to find key components. This is particularly true when building prototypes or coordinating small volume productions. This resource listing is provided to assist people in finding sources for key accessibility components such as accessible telephone handsets (for use on kiosks, etc.), voice technology products and other accessible components. It is maintained on an 'as we find it basis.' In other words, when we locate particular components or they are brought to our attention, we wll include them here.

University of Wisconsin. Resources>Usability>Accessibility>Universal Usability


All About Users

A blog from Bangalore based on everything related to the user experience and interaction.

Monteiro, Percy. Blogspot. Resources>Usability>User Centered Design>Blogs


An Annotated List of Interaction/Web Design Resources, Books and Websites

This list provides resources about web design, usability, and related topics.

Berkun, Scott. UIWeb (2001). Resources>Bibliographies>User Interface>Usability



Bazzmann|Mag si occupa di design molecolare, accessibilità, usabilità, web e UI design, standard W3C, semantic web e architettura dell'informazione.

Trevisan, Marco. Bazzmann. (Italian) Resources>Web Design>Usability>Blogs


A Blog on Usability in India

This Indian usability blog attempts to bridge the gap between user requirements research and UI design.

Pillai, Muthu. Blogspot (2004). Resources>Usability>User Centered Design>Blogs



Catalyze is a member-driven community for all professionals involved in defining business systems, designing software applications and creating websites. If you are a business analyst, usability professional, UI designer, information architect, interaction designer, product manager, project manager or anyone else involved in the definition process of software applications, this community is for you and will be worth your time.

Catalyze. Resources>Business Communication>Usability>Wikis


Checklist Site-Ontwerp   (PDF)

In het boek zijn vanaf pagina 375 in appendix A een aantal checklists opgenomen die kunnen dienen als controle bij het ontwerp van uw eigen gebruikersvriendelijke pagina's. U kunt deze checklists hier downloaden.

van Rijswijk, Oskar. HandboekUsability.nl. (Dutch) Resources>Usability>Methods>Forms


City of Bits

Usability, user experience, technology, ethnography, design, the workplace, e-government and public policy, from a UK perspective.

Ferguson, Louise. City of Bits. Resources>Usability>User Experience>Blogs


Common Industry Format for Usability Test Reports   (PDF)

The purpose of this technical specification is to facilitate incorporation of usability as part of the procurement decision-making process for interactive software products. Examples of such decisions include purchasing, upgrading and automating. It provides a common format for human factors engineers and usability professionals in supplier companies to report the methods and results of usability tests to customer organizations.

NIST (2001). Resources>Usability>Testing>Reports


Content Analysis

This is a method of summarising a large body of fairly short statements into a small statistical table in a report. The method described here presupposes a spreadsheet; you can find specialised computer programs for doing the same thing.

UsabilityNet. Resources>Usability>Methods


Critical Incident Technique

Critical incident technique is a method of gathering facts (incidents) from domain experts or less experienced users of the existing system to gain knowledge of how to improve the performance of the individuals involved.

Usability Body of Knowledge. Resources>Usability>Methods


Dear Google: Can We Have Accessibility with Our E-mail Please?

Actually, let me highlight that: In order to tell Google about their problems with accessibility, you need to be able to pass through the inaccessible Challenge.

Anna. Feminists with Disabilities (2010). Resources>Accessibility>Usability


Designing More Usable Documents

This section of Designing a More Usable World is dedicated to cooperative efforts linked toward creating more usable documents for all. A number of interrelated efforts and projects are listed below.

University of Wisconsin. Resources>Usability>Accessibility


Designing More Usable Web Sites

This section of Designing a More Usable World is dedicated to cooperative efforts linked toward building a more usable Web for all. At the present time, there are a number of interlocking and interrelated efforts.

University of Wisconsin (2001). Resources>Usability>Accessibility>Web Design


Discussion Lists

A collection of links to mailing lists on a variety of usability-related topics.

UsabilityNet. Resources>Directories>Mailing Lists>Usability


Editing That Works

Collection of principles that can also form a process for editing web content to make it usable.

Jarrett, Caroline. Editing That Works (2005). Resources>Editing>Technical Editing>Usability


Example Usability Testing Protocol

An example protocol for a usability test, useful for people planning their first usability protocols.

University of Texas (2009). Resources>Usability>Testing



Findability refers to the quality of being locatable or navigable. At the item level, we can evaluate to what degree a particular object is easy to discover or locate. At the system level, we can analyze how well a physical or digital environment supports navigation and retrieval. This website is a selective, seriously incomplete, and perpetually evolving collection of links to people, software, organizations, and content related to findability.

Findability. Resources>Information Design>Usability>Search


Focus Group

A focus group is a focused discussion where a moderator leads a group of participants through a set of questions on a particular topic. Focus groups are often used in the early stages of product planning and requirements gathering to obtain feedback about users, products, concepts, prototypes, tasks, strategies, and environments. Focus groups can also be used to obtain consensus about specific issues.

Usability Body of Knowledge. Resources>Usability>Methods>Focus Groups



FucinaWeb è un sito indipendente di risorse e articoli per sviluppatori e designer web che volge un occhio di riguardo alle problematiche di usabilità e accessibilità.

FucinaWeb. (Italian) Resources>Directories>Accessibility>Usability


Guidelines and Checklists

Provides usability guidelines and quick fix checklists for designing usable Web sites.

Usability.gov. Resources>Usability>Accessibility


HCI Commentary

Blog on all aspects of HCI, technology, design, usability, and its impact of society, users, ethics and life.

Beale, Russell and Peter Lonsdale. University of Birmingham. Resources>Human Computer Interaction>Usability>Blogs


Heuristic Evaluation

A usability evaluation method in which one or more reviewers, preferably experts, compare a software, documentation, or hardware product to a list of design principles and list where the product does not follow those principles.

Usability Body of Knowledge. Resources>Usability>Methods>Heuristic Evaluation


Heuristic Evaluation

Heuristic evaluation is a form of usability inspection where usability specialists judge whether each element of a user interface follows a list of established usability heuristics. Expert evaluation is similar, but does not use specific heuristics. Usually two to three analysts evaluate the system with reference to established guidelines or principles, noting down their observations and often ranking them in order of severity. The analysts are usually experts in human factors or HCI, but others, less experienced have also been shown to report valid problems. A heuristic or expert evaluation can be conducted at various stages of the development lifecycle, although it is preferable to have already performed some form of context analysis to help the experts focus on the circumstances of actual or intended product usage.

UsabilityNet (2005). Resources>Usability>Methods>Heuristic Evaluation



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