Basic know-how, checklists, tools and links, which will help you to write create clear and concise user-friendly manuals, online help files, software demos, tutorials and other forms of user assistance.
Achtelig, Marc. indoition engineering (2005). Resources>Information Design>Single Sourcing>Writing
InfoDesign serves as a forum for moderated discussions about information design issues. Information design is the art and the science of presenting information so that it is understandable and easy to use: effective, efficient and attractive. Information design involves knowledge and skills in various areas, such as graphic design, psychology, language, typography, diagramming, and user-testing.
Infodesign. Resources>Mailing Lists>Information Design>Typography
This site provides information designers with up-to-date information and communication facilities on aspects of the growing field of Information Design. Its main objective is to collect, structure and disclose relevant resources.
Bogaards, Peter J. Bogieland. Resources>Information Design>Journalism>Blogs
Information Architecture Glossary
This glossary is intended to foster development of a shared vocabulary within the new and rapidly evolving field of information architecture. It should serve as a valuable reference for anyone involved with or interested in the design of information architectures for web sites, intranets and other information systems.
Hagedorn, Kat. Argus Center (2000). Resources>Information Design>Glossary
Information Architecture Resources
A collection of online resources in information design and information architecture.
Garrett, Jesse James. JJG.net (2002). Resources>Information Design
A collection of links to information design resources.
STC Information Design SIG. Resources>Directories>Information Design
An Information Design Timeline
a detailed history of information design.
STC Information Design SIG. Resources>Information Design>History
Here's a reasonably current list of favorite weblogs in information design and related fields.
STC Information Design SIG. Resources>Directories>Information Design>Blogs
Information Design: A Bibliography

This bibliography consists of two parts, an annotated list of 17 essential works on information design chosen by members of the InfoDesign e-mail list, and a longer, unannotated, classified bibliography of additional works.
Albers, Michael J. and Beth Conney Lisberg. Technical Communication Online (2000). Resources>Bibliographies>Information Design
Information Resources for Information Professionals 
This is a guide to resources information professionals use when problem solving or learn more about ourselves as a profession.
Ryan, Joe. Syracuse University (1995). Resources>Directories>Information Design
XML, the Extensible Markup Language, has gone from the latest buzzword to an entrenched eBusiness technology in record time. This newly revised tutorial discusses what XML is, why it was developed, and how it's shaping the future of electronic commerce. It also covers a variety of important XML programming interfaces and standards, and ends with two case studies showing how companies are using XML to solve business problems.
Tidwell, Doug. IBM (2002). Resources>Education>Information Design>XML
Knowledge Management Common Body of Knowledge
Knowledge resides in the user and not in the collection [of information]. It is how the user reacts to a collection of information that matters.
Malhotra, Yogesh. KMnetwork (2007). Resources>Knowledge Management>Information Design>Body of Knowledge
Review: Making the Web Work: Designing Effective Web Applications
Those new to the field of user-centered design will find this book most useful; intermediate or advanced practitioners looking for in-depth information specific to web applications may want to look elsewhere.
Lash, Jeff. Boxes and Arrows (2002). Resources>Reviews>Information Design
New Architect Research is your source for IT white papers and market research reports from over 3,500 leading IT vendors and over 60 top analyst firms. You can also sign up for the KnowledgeAlert email service to automatically be notified of new research or white papers as they come in.
Practical UML: A Hands-On Introduction for Developers
This tutorial provides a quick introduction to the Unified Modeling Language.
A collection of professionals in information architecture, grouped by country and alphabetized by surname.
A weblog about the Web, computer vision and life.
R020 Bibliotecología y Ciencias de la Información 
R020 es un sitio independiente sin fines de lucro dedicado a la investigación y difusión en el campo de la bibliotecología y las ciencias de la información creado por profesionales de distintas especialidades. R020 está orientado al espectro profesional que en la actualidad se dedica al desarrollo de servicios documentales y de información. Es un espacio multidisciplinar y abierto al intercambio con especialistas de todas las disciplinas relativas al campo de la información. R020 es el resultado del trabajo en común de profesionales de distintas áreas y diferentes puntos del país interesados en la actualización y la innovación.
R020. (Spanish) Resources>Bibliographies>Information Design>Blogs
Resource Description Framework (RDF)
The Resource Description Framework (RDF) integrates a variety of applications from library catalogs and world-wide directories to syndication and aggregation of news, software, and content to personal collections of music, photos, and events using XML as an interchange syntax. The RDF specifications provide a lightweight ontology system to support the exchange of knowledge on the Web.
W3C (2003). Resources>Information Design>Standards>XML
Grundlagenwissen, Checklisten, Tools und Links, die Ihnen beim Schreiben benutzerfreundlicher Handbücher, Online-Hilfen, Software-Demos, Tutorials und anderer Formen der Benutzerunterstützung ("User Assistance") helfen.
Achtelig, Marc. indoition engineering (2005). (German) Resources>Information Design>Technical Editing
A directory of more than 100 online resources about RSS (Really Simple Syndication).
Search Engine Decoder: Relationship Chart
An interactive multimedia 'map' about the interconnections between various Internet search engines.
Search-This (2004). Resources>Web Design>Information Design>Search
This is the archive for the SIGIA-L@asis.org mailing list.
This Web site is a collaborative effort by students in Studies In Hypertext — a Technical Writing class offered by the Department of English at the University of Central Florida. The following pages discuss the political, theoretical, and technical issues of the World Wide Web and how these issues relate to the practices of communication, learning, and information retrieval in our culture.
University of Central Florida. Resources>Information Design>Hypertext
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