A directory of resources inthe field of technical communication.

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AIfIA Information Architecture Library

The IA Library is a selection of resources related to the field of information architecture. The collection includes articles, books, blogs, and more.

AIfIA. Resources>Directories>Information Design


AIfIA Newsletter

The AIfIA-announce newsletter is a free email that is published twice a month. It includes news about what's new with AIfIA and partner sites.

AIfIA. Resources>Mailing Lists>Information Design


AIGA Experience Design: Case Study Archive

Welcome practitioners, educators and students from all experience design disciplines! The goal of this archive is to build a teachable and learnable body of knowledge for the extended experience design community, which can be referenced and is freely accessible. These cases have been peer-reviewed and present best-practices from each year.

AIGA. Resources>Directories>Information Design>Case Studies


Beyond Bookmarks: Schemes for Organizing the Web

A clearinghouse of web sites that have applied or adopted standard classification schemes or controlled vocabularies to organize or provide enhanced access to Internet resources.

McKiernan, Gerry. Iowa State University (2003). Resources>Directories>Information Design>Controlled Vocabulary


Bibliographie Informationsdesign

Zur Entwicklung seiner Anliegen nimmt IIID weltweit Kontakte mit Informations-Designern, Beratungsorganisationen und Forschungsinstituten, Universitäten, kommerziellen Unternehmen und design-fördernden Institutionen auf. Organisation des jährlich stattfindenden Symposiums 'Vision Plus' und Veröffentlichung der dort gehaltenen Präsentationen.

Freenet.de. (German) Resources>Bibliographies>Information Design


The Changing Face of Technical Publications: Aberdeen Group's Topic-Based Authoring and Customization Strategy Guide

Often conflicting pressures to produce communications that better fit customer demands as well as stay within tightening constraints on budgets and schedules are leading many technical communications organizations to a topic-based approach to authoring. In fact, 58% of participants in Aberdeen Group's October 2008 DITA and the Technical Communicator’s Transformation study report that they currently follow author content in a topic-based manner, with a vast majority of those remaining planning to implement one in the future. A topic-based approach promotes greater content reuse and is seeing a considerable impact on the authoring efficiency of technical communications projects today. The benefits of topic-based authoring can be compelling, with findings from the The Technical Communicator’s Transformation study indicating that when pursued the right way, topic-based authoring can have a broad range of benefits, enabling an organization to meet authoring and localization cost targets as well as documentation quality expectations, among others. However, as the adoption of this approach spreads, the advantages seen by today's leading organizations will flatten out. This Sector Insight provides a guide for current adoption of topic-based authoring and those still considering it; outlining the changes that are expected to take place in as topic-based authoring goes mainstream.

Jackson, Chad and David Houlihan. Aberdeen Group (2008). Resources>Documentation>Information Design>Technical Writing


CMS Wiki

CMS Wiki is a knowledge base for Content Management.

CMS Wiki. Resources>Content Management>Information Design>Content Strategy


Collection: Search Patterns

A sandbox for collecting search examples, patterns, and anti-patterns.

Morville, Peter. Flickr (2010). Resources>Information Design>Search>Patterns


CPTec Forum

Discussion of a variety of TC software platforms.

CPTec GmbH. (German) Resources>Collaboration>Information Design


de Lijst: Informatie Architectuur

de Lijst richt zich op het structureren van informatie en het vastleggen van kennis. de Lijst is in 1999 begonnen als een project van een student Informatiedienstverlening en -management (IDM) aan de Haagse Hogeschool.

de Lijst. (Dutch) Resources>Directories>Information Design


DITA and XML Community of the Rockies

Our goal is to bring people together — think social network organized around XML, DITA, content management and related topics. This blog serves as a hub for white papers and URL resources, contains a calendar of XML-related events and conferences, tracks industry trends, and keeps members up-to-date as to “what’s new” on the site.

DITA-XML Community of the Rockies. Resources>Information Design>XML>DITA


DITA for WordPress

The DITA-OT plugin transforms a map into a single file, suitable for publication, and automatically call the xmlrpc API of the blog to publish it. The DITA Wordpress plugin adds a css (a slightly modified version of the DITA-OT commonltr.css) to your Wordpress theme to properly render the standard domains.

DITA Open Platform. Resources>Information Design>XML>DITA


DITA Knowledge Base

The DITA Knowledge Base pages provide a reliable basis of technical and educational information on the standard.

XML.org (2006). Resources>Information Design>XML>DITA



DITA maps are documents that collect and organize references to DITA topics to indicate the relationships among the topics. They can also serve as outlines or tables of contents for DITA deliverables and as build manifests for DITA projects.

OASIS. Resources>Information Design>XML>DITA


DITA Open Platform

The DITA Open Platform is a free, open-source project which goal is to provide an enterprise platform for the edition, management and processing of DITA documents.

DITA Open Platform. Resources>Information Design>XML>DITA


Doc or Die

This blog discusses documents and information designs “in the wild" - especially those that are exceptionally good or exceptionally bad.

Doc or Die. Resources>Documentation>Information Design>Blogs


Easy Topic Maps

Topic maps are a standard for storing metadata (similar to thesauri, or RDF). They can be used to generate navigation for a website, and lots of other metadata tasks. Topic maps are a new standard (since + 2000) and are slowly starting to be discovered.

Easytopicmaps.com (2003). Resources>Information Design>XML>Metadata


Excelling in Excel with Java

Whether you have balance sheets, account information downloads, tax calculations, or pay slips, they all tend to come in Microsoft Excel. Non-IT professionals feel comfortable using Microsoft Excel as a data exchange technology. The Jakarta POI (Poor Obfuscation Implementation) API is a fantastic way for Java programmers to access Microsoft document formats. The most mature API from Jakarta POI is the HSSF (Horrible Spreadsheet Format) API, which accesses Microsoft Excel documents.

Sundaram, Elango. Java World (2004). Resources>Information Design>Programming>Microsoft Excel


Exploring Information Design and Development

Known to write a script or two to automate repetitive tasks like help builds, she also likes to write posts about XML-based information models like Darwin Information Typing Architecture (DITA). She often experiments with online help technology, enjoys writing blog entries, and wants to find new ways to use communication to help people understand technical solutions to complex problems.

Gentle, Anne. BMC Software (2007). Resources>Information Design>Documentation>Blogs


Faceted Metadata for Information Architecture and Search   (PDF)

The purpose of this course is to introduce and explain a systematic approach to designing information architecture for web sites consisting of large collections of items. The main goals of the approach are to produce websites with multiple different views to reflect differences in user's preferred search and browsing methods, to incorporate search uniformly throughout the design of the site, and to do this in a manner that makes use of standard technology and allows non-experts to be able to add to the content of the site without disturbing the other properties.

Hearst, Marti A., Preston Smalley and Corey Chandler. Proceedings of SIGCHI 2006 (2006). Resources>Information Design>Metadata>Search



Feedity is an RSS generator for web pages without a web syndication format. The goal of Feedity is to dynamically create RSS web feeds from such webpages. Feedity will take virtually any web page, and convert it into a fully formed RSS web feed. The RSS feed is updated in near-real time.

Nilkanth, Ashutosh. Feedity. Resources>Information Design>XML>RSS



Findability refers to the quality of being locatable or navigable. At the item level, we can evaluate to what degree a particular object is easy to discover or locate. At the system level, we can analyze how well a physical or digital environment supports navigation and retrieval. This website is a selective, seriously incomplete, and perpetually evolving collection of links to people, software, organizations, and content related to findability.

Findability. Resources>Information Design>Usability>Search


Hey, Hey, IA!

What's this Hey Hey IA thing all about? Well, it's a resource-hub for Information Architects. Created to serve fellow IAs, I'm hoping the community will support this site and send along information on good books, sites, events, lists, etc.

Hey, Hey, IA. Resources>Information Design


Hyperviews Online

News and Information from the Society for Technical Communication's Online Special Interest Group.

STC Online Information SIG. Resources>Information Design>Online>Blogs



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