Performance testing is a rigorous usability evaluation of a working system under realistic conditions to identify usability problems and to compare measures such as success rate, task time and user satisfaction with requirements.
InfoSourcing's Persona based documentation approach allows our technical writers to prioritize their writing tasks and document the product to end users, who is going to use the product ..."
Sarjapur, Harsha. Info Sourcing (2005). Resources>Documentation>User Centered Design>Personas
Personal websites are one of the few new forms of personal expression to arise out of the last few decades--certainly out of the computer and media industries. No longer a simple curiosity, the growth in personal websites points to some inherent need people have for self-expression. However, there is a wide gulf between those who find this medium an exciting opportunity and those who see it as yet another form of self-absorption. For designers, personal websites are, at once, a new phenomenon (a type of design project never before existing), and at the same time, merely the latest take on that old, established product: the self promotion. There are already a number of issues surrounding this new application, but if anything, personal websites are probably the quintessential fin-de-siècle product as they reflect the natural evolution of Andy Warhol's ideas of fame, blended with Tom Peter's realization that the most important brand is 'you.'
Shedroff, Nathan. nathan.com (1997). Resources>Web Design
A blog to inspire greenhorns, support underdogs, and empower the have-nots.
Tripathy, Priyadarshi. WordPress (2007). Resources>Business Communication>Technology>Blogs
In language, clarity is everything. So, too in writing research grant proposals. For many applicants, the proposal is the only opportunity to communicate with funding source reviewers. To ensure that reviewers understand your research proposal, applicants must write clearly and persuasively. In plain English, a lot of time, effort, and money rides on your ability to communicate effectively.
Mackler, Yosef. Research Authority, The. Resources>Grants>Proposals
A semi-structured or structured interview that is conducted over a phone or Internet audio line. Phone interviews can supplement other HCI methods and allow HCI specialists to follow users over an extended time.
Usability Body of Knowledge. Resources>Usability>Interviewing
Adobe Photoshop and Photoshop Elements users ask questions, the Photoshop 911 team answers them via email or in the online BLOG. Based on the 911 Emergency concept calling for help.
Graphic Design Network (2005). Resources>Graphic Design>Software>Adobe Photoshop
A bibliography of books about how to use and control Adobe Photoshop.
Photoshop Tips and Tricks. Resources>Bibliographies>Graphic Design
Photoshop Tutorial: How to Preserve Spot Colours in Photoshop
How many times have you wondered why, no matter how much you save spot colours in other applications, you cannot preserve a spot color in Photoshop? There is a way of course, and this is what this article will cover. This tutorial has been made using Photoshop CS for Mac, but it should be OK also for previous versions of Photoshop up to version 6, and of course also for whoever has the Windows version of Photoshop. This is not the only method to use spot colors in Photoshop, but it is a simple one which you could find useful.
Bruno, Elisabetta. About.com (2005). Resources>Document Design>Prepress
Piccola Scuola di Scrittura Technica 
Risorse, trucchi e consigli per scrivere testi professionali corretti ed efficaci.
Planet HCI is a web aggregator of feeds from HCI-related blogs.
Planet HCI (2004). Resources>Directories>Human Computer Interaction>Blogs
Tutorials on various image-editing techniques using Adobe Photoshop.
Planet Photoshop. Resources>Tutorials>Graphic Design>Adobe Photoshop
Threaded discussion forums for people working in digital image editing.
Planet Photoshop. Resources>Graphic Design>Community Building>Adobe Photoshop
A website with articles about generating Adobe Acrobat PDF files.
Pluralistic Usability Walkthrough
A usability test method employed to generate early design evaluation by assigning a group of users a series of paper-based tasks that represent the proposed product interface and including participation from developers of that interface.
Usability Body of Knowledge. Resources>Usability>Methods>Card Sorting
Points of Reference in Technical Communication Scholarship

Identified in this article are 163 texts selected from a database of over 25,000 citations collected from five technical communication journals between 1988 and 1997. The texts—points of reference—represent the research, theory, and practice of technical communication.
Smith, Elizabeth Overman 'Betsy'. Technical Communication Quarterly (2000). Resources>Bibliographies>TC
Policy and Procedure Manuals Online
Many organizations have published their policy manuals online—the following are just a few online manuals that we've found. We don’t necessarily recommend these as good manuals, but they may provide some helpful ideas about content.
Technical Communicators Resource Site (2004). Resources>Directories>Documentation>Policies and Procedures
Here are some presentations or showcase that I have done. Note that presentations found here do not include tutorials. If you are looking for tutorials, please go to the Tutorials Section instead.
Tohlz, Shawn. PowerPoint Heaven (2005). Resources>Presentations>Software>Microsoft PowerPoint
PowerPoint Heaven is a website providing tutorials on animating Microsoft PowerPoint. Over the years, Microsoft PowerPoint has become a widely-used software in presentations. Example such as schools, have adopted PowerPoint as the programmes for student to present their projects and assignments to the class. PowerPoint is a wonderful software for presenting your works, likewise, it can also be a disaster if you fail to understand the purpose of the animations.
Tohlz, Shawn. PowerPoint Heaven (2005). Resources>Presentations>Software>Microsoft PowerPoint
PowerPoint Heaven - The Power to Animate
Contains tutorials on creating amazing animations for your PowerPoint Presentations.
Tohlz, Shawn. PowerPoint Heaven (2005). Resources>Presentations>Software>Microsoft PowerPoint
Practical UML: A Hands-On Introduction for Developers
This tutorial provides a quick introduction to the Unified Modeling Language.
Prepress Tutorial: Preparing PDFs Made from Microsoft Word for Offset Printing
You just received this wonderful PDF from one of your clients. It was made from Word. On top of that, the client who gave you that PDF wants you to make some changes to the text. How do you make those changes using the PDF itself and what do you have to do to make that PDF press ready?
Bruno, Elisabetta. Designorati (2005). Resources>Document Design>Prepress>Adobe Acrobat
Here you'll find free templates and ideas to put Wow! in all your presentations. Try free presentation software and download any of our many free PowerPoint templates or Corel masters. Read hundreds of articles from presentation experts, purchase the latest presentation books and even Ask the Professor your most perplexing presentation software questions.
Presenters University. Resources>Presentations>Software>Microsoft PowerPoint
Print and Online Resources about Web Accessibility: An Annotated Bibliography

This annotated bibliography discusses over 120 print and online resources related to Web accessibility. It lists and describes resources that offer practical advice on how to implement accessibility, particularly in relation to the WCAG 1.0 and Section 508 standards. It also summarizes the findings of empirical studies that have examined Web site accessibility via automated tests, such as Bobby, and studies that have gauged user performance with assistive technologies, such as screen readers. The bibliography lists forums for discussing accessibility with other practitioners and researchers, and it cites sources for news and events related to accessibility. The bibliography concludes with a short discussion of trends in accessibility research.
Mackiewicz, Jo M. Technical Communication Online (2006). Resources>Bibliographies>Accessibility>Web Design
Professional Communication Resources
These resources fit the needs of anyone who wants to improve their professional communication skills or teaching methods.
Cramer, Dan. Ereunao (2007). Resources>Business Communication
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