A directory of resources inthe field of technical communication.

Project Management

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Project Management is the discipline of planning, organizing, and managing resources to bring about the successful completion of specific project goals and objectives.

 

151.
#23167

Modelling Information, or Documentation Planning for Dummies   (PowerPoint)

Identify the user. Identify the user's goals. Drill down to task level. Establish what the user knows. Identify what the user needs to know. Identify what the user should NOT know.

Skau, Edwin. STC India (2003). Presentations>Documentation>Project Management

152.
#26927

Notes on the Role of Project Managers in Interface Design

This describes the role that I played as program manager for IE5.0, and the basic process we used (the essay is derived from an old post to chiweb). It's a good anecdote as to how one team managed the cross discipline work of design and usability, with the engineering and development process.

Berkun, Scott. ScottBerkun.com (2002). Articles>Management>Project Management>Interaction Design

153.
#26132

Offshore Project Management : The Business to Technical Communication (Part II)

As a project manager there are many things going through PM's mind. Many tasks - knowledge bank - technical and as well as business wise.

Khanna, Manoj. RapidBlog (2005). Articles>Project Management>Outsourcing>Offshoring

154.
#27560

On Be(come)ing Agile

Talks about real-world rewards and roadblocks we encounter at all levels of a business, and look at the new management and development processes we’re helping pilot, validate and roll out. For you, we hope this gives an insider’s view of the fundamental shifts taking place in software organizations that are trying to respond faster to their ever-changing understanding of user needs, evolving technologies and business demands.

On Becoming Agile. Resources>Project Management>Agile>Blogs

155.
#25757

On Development Methodology

Give me the smallest, smartest team possible, with the right tools and infrastructure. Work like fiends for two or three months to get infrastructure and applications started right, then grow slowly to maintain and build additional applications on the core technology.

Boynton, J.R. Diamond Lane, The. Articles>Project Management>Collaboration

156.
#27250

One Process is Not a Fit For All Projects

We should know that software development methods are situational, so why do so many people believe one process should work for every project? One size does not fit all and rarely do quick-fix methods help the process fit. In this week's column, Pete McBreen considers why we jump on the latest software development trend and what the fallout is when the trend and the project don't match.

McBreen, Pete. StickyMinds (2006). Articles>Project Management

157.
#21225

Organizational Preparation for Efficient Localization   (PDF)

This panel will examine upstream activities that can make the more effective and efficient use of both resources and budgets. Panelists from software and hardware corporations will address questions about preparing organizations for localization.

Moe, Kevin R., Elizabeth G. Nichols, Nancy Niland and Deborah Rosenquist. STC Proceedings (1996). Articles>Project Management>Localization

158.
#28525

Outsourcing Calculator

When offshoring manufacturing to low-cost regions, executives need to determine the savings lower labor rates contribute to the bottom line. Meanwhile, the biggest cost for most companies engaging electronics contract manufacturing partners is the materials cost of goods sold (MCOGs) for products being manufactured. Whether outsourcing or offshoring your product manufacturing, the Outsourcing Calculator can help you uncover costs, and potential savings, as you evaluate low-cost manufacturing destinations.

Zetter, Mark. Venture Outsource (1999). Resources>Project Management>Outsourcing>Offshoring

159.
#25136

Outsourcing Calculator

A very simple tool for calculating ROI for outsourcing developer labor.

Info Sourcing (2004). Resources>Project Management>Outsourcing>Offshoring

160.
#28402

Outsourcing Effectively

To use freelance talent effectively it's important to know your strenghts and weaknesses, to be aware of the risks and have contingencies to handle when things go wrong.

Hunt, Ben. Web Design From Scratch (2006). Careers>Management>Outsourcing>Project Management

161.
#25137

Outsourcing Risk Calculator

To determine the Risk of outsourcing your business.

Info Sourcing (2004). Resources>Project Management>Outsourcing>Offshoring

162.
#27252

Outsourcing--Testing Times

With the proliferation of outsourcing, there is little doubt that it has become the business byword of the last few years. Organisations of all sizes are realising the benefits of using suppliers to handle processes such as technology, HR, finance and procurement. Lured by the cost savings and the ability to harness external expertise much more economically than providing that experience in-house, more and more organisations believe outsourcing to be the cure all for business ills.

Ripley, Adam. StickyMinds (2006). Careers>Project Management>Outsourcing

163.
#28602

Overview of Agile   (members only)

This presentation provides a broad introduction to concepts of Agile software development and Agile methods. The talk is based on the speaker's experience as an Agile coach and Certified Scrum Master. Traditional concepts from waterfall or plan-driven development are transformed to an Agile perspective. Examples are release and iteration planning, progress reporting, meeting formats and scaling projects from 10 people teams to 300 people teams.

Smits, Hubert. Rally Software Development (2006). Presentations>Project Management>Agile

164.
#31742

Paradigm Shifts are Never Pretty: Advice on Making the Move to XML Authoring

Most people are risk-averse, and profound changes such as the move to structured authoring require new skills and workflows. To ensure a successful transition, XML implementers need to assess their team members, identify allies, and build their implementation strategy around the staff members who embrace change.

O'Keefe, Sarah S. Content Wrangler, The (2008). Articles>Content Management>Project Management>XML

165.
#28917

Pioneering a User Experience (UX) Process

Creating a User Experience (UX) process can be a very rewarding journey; it can also be a nightmare if approached from the wrong angle. Initiating a culture-shift, overhauling existing processes, evangelizing, strategizing, and educating is an enormous undertaking. Often it's a lonely path the UX advocate walks, especially if you are the only one who is driving that change from within the company. But that path is ripe with opportunities to improve your company's product creation process, as well as the product itself.

Hillman, Amy. UXmatters (2007). Design>User Experience>Project Management

166.
#24636

Planning a Web Site Redesign in Six Steps   (PDF)

True Web site redesigns focus on much more than visuals. Brink and Regenold's redesign process will help technical communicators rethink a site from the ground up.

Brink, Marcia and Michele Regenold. Intercom (2004). Articles>Web Design>Redesign>Project Management

167.
#22120

Planning an Electronic Performance Support System Project

Electronic performance support systems are software programs that directly support a worker's ability to perform tasks. Such systems go beyond passive task-oriented online help. To be effective, EPS systems should be closely interlocked with the supported product's user interface and its online help. This paper outlines some of the planning considerations and steps involved in an EPSS project, and some of the problems and complications that arose during a specific project.

Hollis Weber, Jean. Technical Editors Eyrie (2002). Articles>Project Management>EPSS

168.
#30240

Playing to Win: Building a Strategic Plan   (PDF)

This workshop uses games to provide an overview of strategic planning. The first step in strategic planning is identifying the objectives of your project. Participants play a version of musical chairs to identify and prioritize objectives. The second step is developing a vision of meeting those objectives. Participants play a version of darts. The third step is building the plan that fulfills the vision. Participants play a board game to create the best plan with limited resources.

Merritt, Leila and Emanuel Katzin. STC Proceedings (1996). Articles>Management>Project Management>Planning

169.
#27874

Practical Tips for Working with Global Teams   (PDF)

Save team members time and conduct meetings and other steps in the project process effectively by integrating these tips for working with team members scattered in various locations.

Nesbitt, Pamela and Elizabeth Bagley-Woodward. Intercom (2006). Articles>Project Management>Collaboration>International

170.
#22801

The Problem, the Balloon, and the Four Bedroom House

Without a problem, there is no project. Where there is a problem, however, there is a stakeholder who is desperate for a solution and who has a delivery deadline — which is normally sometime yesterday. Find out how a good process can tame even the most unruly project.

Di Stefano, Joe. List Apart, A (2004). Articles>Project Management>Workflow

171.
#19887

Process Maturity Model for Publications Organization   (PDF)

Since 1994, I have continued to develop and test the Five-Level Process Maturity Model. The model has been validated with a number of publications organizations. As a result, the assessment questionnaire is complete, and an assessment process is in place. I have isolated eight significant characteristics that help the publications organization efficient and effective in meeting user and customer needs.

Hackos, JoAnn T. STC Proceedings (1995). Articles>Project Management>Publishing

172.
#19801

Producing a Multimedia Product—Design Phase   (PDF)

Multimedia is an exciting new technology that gives technical communicators a broad range of tools for designing information. Considerations such as: content and organization, style, installation and distribution, legal issues, and cultural issues bring new challenges for technical communicators. By following a four step process of brainstorming, reviewing technical source material, preparing an information map, and developing storyboards, technical communicators can take on the opportunities that multimedia creates.

Iverson, Ellen Roscoe. STC Proceedings (1994). Design>Project Management>Multimedia

173.
#23979

Product Complexity Driving You Crazy? Learn Where to Cut

The more complex your product is, the harder it will be to use. And the harder your product is to use, the more your customers will rely on your technical support department, which tends to increase your costs and decrease your customers' overall satisfaction with the product. The good news is that one of the most simple and effective ways to reduce complexity is to cut unnecessary features from your product. But how do you know which features to cut?

Greenwood, Wayne. Cooper Interaction Design (2002). Design>Project Management>Usability

174.
#30545

Project and Quality Management for Beginners  (link broken)   (PDF)

This discussion is intended for people who have recently assumed project management responsibilities (or want to). Project and quality management is about developing a plan, working the plan, and evaluating the results.

Teich, Thea and Bill Houston. STC Proceedings (1993). Articles>Project Management>Quality

175.
#21770

Project Definition and Scope   (Word)

A template for providing historical information, available industry research, initial scope, a rough schedule, and implementation plans for the proposed project. It should outline business objectives of the project. It is to be completed by the project requestor – usually a business stakeholder.

Malone, Erin. AIfIA (2003). Resources>Web Design>Project Management>Workflow

 
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