A directory of resources inthe field of technical communication.

Project Management

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Project Management is the discipline of planning, organizing, and managing resources to bring about the successful completion of specific project goals and objectives.



Abby and the Broken Fence

There is a decision doc managers need to make all the time: balance savings today against expenses tomorrow; balance constantly patching a doc with tearing the whole thing down and starting anew. My solution to fixing my fence was the exact same I would have taken to patching a doc.

Raymond, Robert. Indus (2010). Articles>Documentation>Project Management


Actively Managing Your Schedule   (members only)

Uncertainty is the only certainty of a freelancer’s life, but it’s also a problem that afflicts wage slaves, as I learned during the first 15 years of my career. Something unexpected always seems to be popping up, disrupting our carefully crafted plans and leading to long days and late nights. Fortunately, there are ways to make life less uncertain than it might otherwise be, and each involves actively managing our schedules rather than waiting for others to define them for us. Active schedule management involves three types of activity.

Hart, Geoffrey J.S. Intercom (2010). Articles>Project Management>Planning


Adapting to Scrum: Challenges and Strategies  (link broken)   (PDF)

Read about some of the challenges facing technical writers who create product documentation in a Scrum environment, as well as strategies for confronting these challenges.

Sigman, Christine Marini. Intercom (2007). Articles>Project Management>Agile>Scrum


Adjusting to Scrum   (peer-reviewed)

Scrum, the new development methodology in the Agile development family, is fast gaining acceptance in software development. But how can writers, who have little or no experience in any of the incremental development models, adjust to this methodology? And, how does the Documentation Development Life Cycle (DDLC) change in Scrum?

Bidkar, Prasanna. tekom (2011). Articles>Project Management>Agile>Documentation


Adopting User-Centered Design Within An Agile Process: A Conversation   (PDF)

eXtreme Programming and other agile processes provide a middle ground between chaos and over-elaborate processes sometimes referred to as 'death by documentation'. A particular attrtactive aspect of the agile approach for many teams is its willingness to accomodate change no matter how advanced development might be. However, this very flexibility can cause user interface design issues and ensuing usability problems. Adopting a user-centered approach to user interface design can address these issues, as the following simulated conversation between a user-centered design consultant and an XP team leader will explain.

Hudson, William. UIaccess (2002). Articles>User Centered Design>Agile>Project Management


After the CMS Implementation Project

Much effort is focused, on the selection and subsequent implementation of a content management system (CMS). While it is obviously vital to ensure that the initial implementation project is successful, this is only the beginning of an ongoing commitment to growing and enhancing the use of content management throughout the organisation.

Robertson, James. CM Briefing (2004). Articles>Content Management>Project Management>Workflow


Agile Development Checklist

The purpose of this article is to define a set of ideal practices for an agile software development project.

McLennan, Liam. Code Project, The (2006). Articles>Project Management>Agile


Agile Development Projects and Usability

Agile methods aim to overcome usability barriers in traditional development, but pose new threats to user experience quality. By modifying Agile approaches, however, many companies have realized the benefits without the pain.

Nielsen, Jakob. Alertbox (2008). Articles>Project Management>Usability>Agile


Agile for Information Development

Software development methods seem to change more often than the seasons, and just when information development professionals are familiar with one approach a new one comes along. One method that has received wide acceptance and seems to have some staying power, however, is the Agile software development method. As described by the Agile Manifesto (2001), Agile software development is: a group of software development methodologies; based on iterative and incremental development; solutions evolve through collaboration of cross-functional teams.

Clymer, Laura. Indus (2013). Articles>Project Management>Workflow>Agile


Agile Project Management - Reliable Innovation  (link broken)

This webinar discusses how Agile Project Management (APM) excels on projects in which new, risky technologies are incorporated; requirements are volatile and evolve; time-to-market is critical; and high quality must be maintained.

Highsmith, Jim. Rally Software Development (2005). Presentations>Project Management>Agile


Agile Technical Writing Basics

Unfortunately, nobody wrote instructions for Agile technical writers, so peculiarities of profession need to be studied out.

Mizinova, Ksenya. Dr. Explain. Articles>Project Management>Agile>Technical Writing


Agile User Experience Projects

Agile projects aren't yet fully user-driven, but new research shows that developers are actually more bullish on key user experience issues than UX people themselves.

Nielsen, Jakob. Alertbox (2009). Articles>Project Management>User Experience>Agile


Agile: What is it Anyway?  (link broken)

Agile methodologies have had a lot of press in recent years. To listen to some people, agile methodologies are the answer to all the ailments that have ever plagued software development from the beginning of the computer age. But what are they, really? And do they really deliver on that promise? The answer is: (drumroll, please) it depends.

Little, Karen. BA Collective (2007). Articles>Project Management>Agile>Methods


The Agile/Waterfall Cooperative   (members only)

In this tutorial, attendees will learn to factor their company's business needs into their existing Agile procedures, and management will learn how to begin the investigative work of determining how to streamline these requirements and activities so that they don't hamper the project.

Sliger, Michele. Rally Software Development (2006). Presentations>Project Management>Agile


Alfresco Share for Streamlining Project Management And Collaboration

Alfresco integrates easily with existing behaviors, is nimble enough to be adapted to fluid processes, facilitates project communication, and proactively provides the right information to the right people.

Toub, Joshua and Josh McJilton. SlideShare (2009). Presentations>Content Management>Project Management>Alfresco


Always Have a Backup Plan

By anticipating failures, and designing backup plans, you can minimize the impact of unexpected problems on the user.

Anderson, Gretchen. Cooper Interaction Design (2001). Design>Project Management>Planning


Are We There Yet?

It's true: even simple projects get messy. Christina Wodtke comes clean on Swiss Army knives, the writing on the wall, and the untidy glory of the Boxes and Arrows redesign contest.

Wodtke, Christina. Boxes and Arrows (2006). Articles>Web Design>Project Management>Case Studies


Art Direction and Design  (link broken)

Glorifying the supposed arrival of art direction on the web is one of the latest trends in interactive design. There are several galleries devoted to it. There’s even a plug-in for it. Sadly, many designers don’t understand the difference between design and art direction; sadder still, many art directors don’t either: Art direction gives substance to design. Art direction adds humanity to design.

Mall, Dan. List Apart, A (2010). Articles>Web Design>Interaction Design>Project Management


Review: The Art of Project Management

Can project management be an art? Has Berkun truly created a jargon-free guide for the whole project team? Kalbach leads us through the high-level tasks and the major milestones of this new book, while keeping us on task.

Kalbach, James. Boxes and Arrows (2005). Articles>Reviews>Project Management


Asking for Help is a Productivity Tool

I know some people see asking questions as a sign of weakness or insecurity (and believe others will view them that way), and that asking questions can produce answers we don’t want to hear. Both of those possible results pale in comparison to the potential good that just sitting down and asking questions can produce.

Meloni, Julie. Prof Hacker (2010). Articles>Collaboration>Help>Project Management


Automating Diagrams with Visio

By doing the demanding intellectual work first and then forcing the tools to succumb to need to produce seemingly speedy deliverables, you can get around the difficulty of choosing between 'Good, Fast and Cheap.' Here's one approach using Excel and Visio.

Angeles, Michael. Boxes and Arrows (2002). Design>Project Management>Information Design>Microsoft Excel


Avoid Edge Cases by Designing Up Front

Better planning and a beefed-up style guide may be exactly what you need to avoid markup derangement or, worse, a dysfunctional product.

Henick, Ben. List Apart, A (2006). Design>Web Design>Project Management>CSS


Be Productive When a Project Stalls   (PDF)   (members only)

With more and more companies adopting the Darwin Information Typing Architecture, Baril discusses how to choose a compatible content management system that also supports your company's processes.

Gutowski, Amanda and Lori L. Pennington. Intercom (2008). Articles>Project Management>Planning>Collaboration


A Beginner's Guide to Project Management  (link broken)   (PDF)

Presents the basics of developing a project plan, managing the project, troubleshooting the project, and evaluating the completed project.

Houston, Bill. STC Proceedings (1993). Articles>Project Management


Behind the Kimono

We don't show our work. Developers do it. Graphic designers do it. But have you ever seen a wireframe from a prominent web designer?

Unger, Russ. SlideShare (2010). Presentations>Web Design>Prototyping>Project Management



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