Bringing Practitioners into Programs
Four presentations about how to connect academic programs with workplace practitioners in technical communication.
Barker, Thomas, David Dayton, Elizabeth O. (Betsy) Smith and Tracy Bridgeford. CPTSC (2005). Presentations>Education>Collaboration>Workplace
Effective Interpersonal Skills 
Become genuinely interested in other people. Call people by their names. Talk in terms of the other person's interest. Smile. Listen.
STC India (2003). Presentations>Collaboration>Workplace
Electrify Your Work: Empowerment 
We’ve all heard about empowerment. It means being innovative, taking risks, reaping rewards. But how do you apply it to your work? How can you empower yourself and others? This demonstration examines the true meaning of empowerment and offers time-tested scenarios to drive the points of empowerment home. See the empowered individual; feel the teamwork blossom; and learn how to “just say no”!
Walech-Roth, Laura L. STC Proceedings (1994). Presentations>Workplace>Collaboration
The ROI of Usability and Making Usability Routine
Makes the business case for usability, and examines the impact of making usability routine throughout an organization.
Weinschenk, Susan and Jay More. Human Factors International (2006). Presentations>Usability>Collaboration>Workplace
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