From Inspiration to Action at A.G. Edwards

Discusses how his team of Certified Usability Analysts (CUAs) were instrumental towards making usability a routine practice at A.G. Edwards.

Nadel, Jerome and Pat Malecek. Human Factors International (2006). Presentations>Usability>Workplace

The Institutionalization of Usability

Discusses practical usability, The Third Wave of the Information Age, the institutionalization of usability, developing a holistic strategy, measuring success, and getting started.

Schaffer, Eric M. Human Factors International (2006). Presentations>Usability>Workplace

The ROI of Usability and Making Usability Routine

Makes the business case for usability, and examines the impact of making usability routine throughout an organization.

Weinschenk, Susan and Jay More. Human Factors International (2006). Presentations>Usability>Collaboration>Workplace