A directory of resources inthe field of technical communication.

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51.
#10773

Understanding Writing: The Rhetorical Situation   (PowerPoint)

A presentation designed to introduce students to a variety of factors that contribute to strong, well-organized writing. This presentation is suitable for the beginning of a composition course or the assignment of a writing project in any class.

Liethen, Jennifer Kunka. Purdue University. Presentations>Slideshows>Rhetoric

52.
#23354

The Use of Narrative in Interaction Design  (link broken)   (PDF)

What roles can narrative play in creating enriching experiences on the Web—not just for users, but also for design teams? Moving beyond the conceptual, we’ll discuss the practical application of narrative in web design, and describe how many of us within the industry already use narrative theory in our practice. Finally, we’ll show how even corporate projects can be approached within a holistic narrative framework and how this can benefit both usability and the design process.

Gallagher, Marisa, Nancy Broden, Jeff DeVries and Jonathan Woytek. IAsummit (2004). Presentations>Information Design>User Centered Design>Rhetoric

53.
#14363

Using a Problem Focus to Quickly Aid Users in Trouble   (PDF)

Users are encountering more and more situations where task dotumentation separates topics too much for the interconnected nature of the task. These complex processes require an approach that takes into account the effect of strategy on the outcome of the task. Users have to know what factors affect the quality and type of output, and the stages where branching will depend upon these choices. This paper deals with the methodology required to help users in trouble in complex tasks. It also presents the types of situations where this approach is most useful.

Hallgren, Chris. STC Proceedings (1997). Presentations>Writing>Rhetoric

54.
#31651

Using Visual Rhetoric to Avoid PowerPoint Pitfalls   (members only)

Criticisms that Tufte and others have leveled against PowerPoint are not insurmountable defects of the programs themselves. These defects are generally due to an orientation, shared by program designers and users alike, and toward images rather than diagrams, toward perceptual decoration and object indication rather than toward visually mediated, iconic representations of verbal information. Using Peirce's theories of visual rhetoric, we show that improvements in visual communication generally - and PowerPoint slides in particular - depend on shifting our orientation away from image-driven thinking and toward diagrammatic modes of presentation.

Manning, Alan D. and Nicole Amare. IEEE PCS (2005). Articles>Presentations>Visual Rhetoric>Microsoft PowerPoint

55.
#20535

Visual Aid Virtuosity

Einstein said, If I can't 'see' it, I don't understand it. When visuals are used, you are more persuasive, you can cover more ground in less time, retention and comprehension are greater and, your presentation is more interesting and involving.

Miller, Anne. Presenters University (2002). Articles>Presentations>Visual Rhetoric>Microsoft PowerPoint

56.
#14562

Visual Communication: The Expanding Role of Technical Communicators   (PDF)

Visual communication no longer refers only to illustrating verbal information but to all aspects of designing documents. To be effective as information architects, technical communicators must understand the opportunties and limitations of developing technologies, the basics of communication in general and of visual communication in particular, especially the principles of selection, design, positioning, production, and cost of graphics.

Rainey, Kenneth T. STC Proceedings (1995). Presentations>Graphic Design>Visual>Visual Rhetoric

57.
#29834

Visual Rhetoric: Literacy by Design   (PDF)

The keynote speech presented at the Center for Interdisciplinary Studies of Writing 1998 Conference, 'Technology and Literacy in a Wired Academy.'

Faigley, Lester. University of Minnesota (1998). Presentations>Rhetoric>Visual Rhetoric

58.
#20529

Visuals When You Have No Visuals

You have just been asked to to give a 30-45 minute speech at a conference and there is absolutely no time to put visuals together for it. You're panicked at the thought of boring these people to death. What can you do? Use Word pictures.

Miller, Anne. Presenters University (2003). Articles>Presentations>Rhetoric>Microsoft PowerPoint

59.
#24783

Welcome to the Third Dimension: Spatial Elements in Exhibit Design   (PDF)

Modern exhibit design and conventional technical communication are both concerned with verbal and visual presentation of information. Another aspect, not relevant to written technical communication but fundamental to exhibit design is the use of 3dimensional space. This paper examines two spatial elements in exhibit design: Visitor circulation patterns and the scale of displays. Circulation patterns are the paths taken by visitors through the exhibit area. Scale refers to the size of exhibits and architectural features in relation to the size of the average visitor. By comparing two visitor center exhibits that take very different approaches, I will argue that these spacial elements carry meaning and, like any other message, they can influence the thoughts, feelings, and actions of spectators.

Jackson, Patricia. STC Proceedings (1995). Articles>Presentations>Visual Rhetoric

60.
#14241

Who is the Author?   (PDF)

Who should be listed as the authors of an article for a journal or conference proceedings? The basic requirement for authorship is that an author should be able to take public responsibility for the content of the paper. People who may have contributed intellectually to the work but whose contributions do not justify authorship may be acknowledged in the appropriate section of the paper.

Burgan, Murrie W. STC Proceedings (1994). Presentations>Rhetoric>Writing

61.
#14946

Writing a Successful Speech

At some point in your career, you will find it necessary to do a speech or presentation. Sound scary? Something you're not sure you can do? Let's take a look at how to write a successful speech that will get the results you want.

Turner, Gordon. STC Williamette Valley (2002). Articles>Rhetoric>Presentations

62.
#26207

Writing Persuasively   (PDF)

Just what IS 'persuasive writing' and how does it differ from any other kind of writing? If you ever have to use the written word to convince someone of something, then you will need to know how to write persuasively.

Brochu, Allison G. and Mary O'Neill. STC Orange County (1998). Presentations>Rhetoric

63.
#13474

The Writing Student’s Guide to Successful Oral Presentations   (PDF)

Graduates of technical writing programs often enter the workplace with poor oral communication skills due to lack of practice. The trainer or writing teacher can use several strategies to offer the students oral practice without expending a great deal of class time. Recommended classroom strategies include teaching the students basic preparation skills and presentational techniques, giving them brief as well as longer practice following strict time limits, and allowing them to receive immediate feedback from listeners. These efforts can aid writing students in giving oral presentations and in preparing them for the work setting.

Connors, Patricia E. STC Proceedings (1993). Presentations>Advice>Rhetoric

64.
#32665

Contextual Narrative: Rethinking Communication In Our Professions

The rich contextual narrative contained in a story makes it a far more effective way of learning than by reading any procedure, best practice, or most other knowledge transfer media. What makes stories so compelling? While we have been taught that people process information, they actually learn by processing patterns. The patterns held in stories hold far more contextual meaning than we intentionally convey, and stay longer with those being told the stories. Will we ever wean customers from calling the help desk? Should we start our manuals with "once upon a time ...?" Is the answer to usability to create a giant template for all Web applications? Which patterns work, and why don't my patterns ever seem to be ones that stick?

Bailie, Rahel Anne. SlideShare (2007). Presentations>Communication>Rhetoric

65.
#33878

New Research Shows That Speaking Can Enhance Your Career

People perceive someone who speaks up as a competent leader - regardless of whether they actually are competent. That’s the finding of a fascinating research study that has just been reported online at Time.

Mitchell, Olivia. Speaking About Presenting (2009). Articles>Presentations>Rhetoric

66.
#34016

Ten Commandments of Storytelling

You may not have known your presentations have protagonists, but they do (or should). And whether the protagonist is you, your product, your cause or even your audience, IT must be primarily responsible for the major benefit or crisis you are trying to convey. If you’re selling a product or service, let it demonstrate exactly what it does. If you’re asking for funds, the audience may be the protagonist. Make it clear that they are the key to making it all happen.

Martin, Jill. slide:ology (2009). Articles>Presentations>Rhetoric

67.
#34106

A Periodic Table of Visualization Methods

An interactive presentation of a variety of visualization techniques used by graphic designers, technical illustrators and document designers to convey information.

Lengler, Ralph and Martin J. Eppler. Visual Literacy (2009). Presentations>Graphic Design>Technical Illustration>Visual Rhetoric

68.
#34916

How to Break Your Public Speaking PowerPoint Addiction

Each time I sign up a CIO speaker, I hopefully suggest the option of going slide-free. From the reaction I get, you'd think I suggested walking on stage pants-free.

Johnson, Maryfran. CIO Magazine (2009). Articles>Presentations>Rhetoric

69.
#34981

Eleven Ways to Use Images Poorly in Slides

As digital cameras have become ubiquitous, and cheap (or free) photo websites plentiful, more people than ever are using images in presentations. Images are not appropriate for every kind of talk, but even when images are appropriate (such as keynote/ballroom style presentations), people are still making the same common mistakes. So here are some things to keep in mind if you use images in your next talk.

Reynolds, Garr. Presentation Zen (2009). Articles>Presentations>Graphic Design>Visual Rhetoric

70.
#35358

Exploiting Verbal-Visual Synergy in Presentation Slides   (peer-reviewed)   (members only)

Describes the most challenging aspect of creating slides for an oral presentation. Presents two principles for creating informative and persuasive graphics. Explains how to use drawing tools to communicate the schema of the slide and to emphasize important portions of the images.

Markel, Mike. Technical Communication Online (2009). Articles>Presentations>Writing>Rhetoric

 
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