Information as Commodity: The State of Technical Communication in the New Millenium 
With the information revolution, technical communicators need to problematize the definition of information, re-evaluate our role in the information food chain as both information producers and consumers, and re-examine how and why we produce information.
Chu, Steve W. STC Proceedings (2000). Presentations>TC>Information Design
Standardizing Information for Your Users 
If the modular approach to developing documentation is poorly coordinated, it can be a waste of time and resources. In this paper, learn how a team of technical writers overcame the problem to develop and standardize their documentation.
Gokhale, Sunil and Louis Jude Selvadoray. STC Proceedings. Presentations>TC>Information Design
Useful Differences in Information Design Between Technical Communication and the Arts 
Technical communicators may optimize their instructional material for delivery through media rather than face-toface, for users’ understanding of conceptual material over their taking action, and for adequate performance after a minimal period of learning. The arts approach instruction quite differently and technical communicators may gain a more comprehensive view of their own work by looking at arts instruction. This article compares technical communication and arts approaches based on interviews with 35 professionals.
Krull, Robert. STC Proceedings (1996). Presentations>Information Design>TC
XML Basics for Technical Communicators 
What is XML? Cross-platform, software and hardware independent tool for storing information. A subset of SGML. Its goal is to enable generic SGML to be served and processed on the Web in a way that is now possible with HTML. XML has been designed for ease of implementation and for interoperability with both SGML and HTML.
Pujar, Amit. STC India (2003). Presentations>Information Design>TC>XML
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