COTS: The New Challenge of Information Integration  

Systems engineering is moving away from specially-designed and built systems to integration of commercial off-the-shelf (COTS) hardware and software. COTS brings new challenges to technical communicators. In the past, we found all our information in-house, now it comes from many sources. We must change our process from pure development to information integration, and we must be part of the COTS selection process.

Lenk, Donald S. Jr. STC Proceedings (1998). Presentations>Information Design>Software

Your Dais Will Come  

Keep calm for presentations by taking a little PDF.

Thompson, Audrey. Adobe Magazine (1999). Presentations>Information Design>Software>Adobe Acrobat