Content Management and Information Architecture

Content management is information architecture writ large.

Boiko, Bob. ASIST (2001). Presentations>Content Management>Information Design>Content Strategy

Content Management for Single Sourcing  

Content management is becoming a critical component of single sourcing. It provides a method for managing our single source materials and ensuring that information can be easily retrieved for reuse. This session explains what a content management system will do for you and how to use it effectively.

Rockley, Ann. STC Proceedings (2001). Presentations>Content Management>Single Sourcing

Creating Single Source Documents with FrameMaker  

A discussion of how to think about FrameMaker templates for single source documents.

Knopf, David A. Knopf Online (2001). Presentations>Content Management>Single Sourcing>Adobe FrameMaker

Designing Single Source Materials  

Timelines for developing documentation are getting shorter and budgets are getting smaller. This means that we have to find more efficient ways of developing documentation. One way is to consider single-sourcing your information for multiple media (paper, online), multiple types of documentation (user documentation, Help, training), multiple users and reuse of information for multiple products. While this process takes a lot of up-front planning it can significantly decrease your costs and development times. This session looks at the process for designing and creating single-source materials for multiple media, users, or types of documentation.

Rockley, Ann and JoAnn T. Hackos. STC Proceedings (1999). Presentations>Content Management>Single Sourcing

Developing a Content Management Team for Your Intranet    

What is the overall process? Who are the players? What are their best uses?

Boiko, Bob. SLA (2002). Presentations>Content Management>Collaboration

Ethical Insights on XML and Single Sourcing  

Newer, more efficient technology for developing and disseminating information is rolling our way at a rapid pace. And, as always, we’re ready and eager to give new technology a try. Today, we’re investing in XML. But what is the ethical impact of this investment? And how should it aid the quest to align processes with technical capability? This paper focuses on the ethical accountability inherent in XML deployment and proposes an ethical platform for investing in this new technology.

Wiles, Debbie. STC Proceedings (2001). Presentations>Content Management>Ethics>XML

An Introduction to Content Management  

CMS analysis and design; an implementation example.

Garrett, David and Mary Pitz. STC Region 7 Proceedings (2002). Presentations>Content Management

It's about the Community Plumbing: The Social Aspects of Content Management Systems  

In the summer of 2003, we worked on creating a general description of Drupal--an open source content management system (CMS)--for the "About Drupal" page on drupal.org. While Drupal is clearly within the class of applications known as content management systems, we felt that to describe it with that term alone would not present a clear picture of the breadth and range of Drupal's capabilities. Thus, the final description ended up describing Drupal with a total of four characteristics, although notably not distinct content management; weblog; discussion-based community software; and collaboration. Why is it then that the term CMS alone would not suffice? The word "content" places much emphasis on the product over process; it fails to emphasize the social use of CMSes, a mislabeling which places too much emphasis on the content itself at the expense of the communication and collaboration the better of these systems implement. In order to better understand how CMSes are being influenced by the precepts of social software and their role in creating social networks online, this presentation will: explore Drupal's social software features, narrate its genesis as software serving a community; and explain the influence of the community itself on Drupal development and the software's influence on the community that creates and uses it. In composing this text, we draw on the coauthors' unique perspectives. One of us is the founder and lead developer of Drupal, and the other a researcher in Computers and Writing and a participant in the Drupal community.

Lowe, Charles and Dries Buytaert. Kairosnews (2005). Presentations>Content Management>Community Building>Collaboration

Single-Source Content Management: If, Why and How  

Introduces the five levels of single-sourcing.

Hackos, JoAnn T. ComTech Services (2002). Presentations>Content Management>Single Sourcing

Single-Source Tools and Techniques  

Tools are a key component for the success of single sourcing. Tools should be selected to support the information model and development processes. Selecting the technology first, without a clear understanding of your information needs, may significantly restrict your ability to produce effective single source materials. This paper reviews the types of single source tools that are available to you today. The session presentation will review the available tools and provide their pros and cons.

Rockley, Ann. STC Proceedings (2000). Presentations>Content Management>Single Sourcing

Ten Practical Techniques for Single-Sourcing with FrameMaker  

A PowerPoint slide show about using FrameMaker for single-source document creation and management.

WritersUA (2002). Presentations>Content Management>Single Sourcing>Adobe FrameMaker

Wikis Are Coming: An In-Depth Exploration of Using Wikis in Documentation

In this podcast, Katriel Reichman, a technical writer at Method M in Jerusalem, Israel, talks in-depth about how to use wikis for documentation.

Reichman, Katriel and Tom H. Johnson. Tech Writer Voices (2007). Presentations>Documentation>Content Management>Podcasts

The Business Case For Web Content Management...and Why Plone

Each situation is unique based on specific organizational needs and issues. Although the benefits may be difficult to quantify at times, at some point, your company will simply decide that, ROI or not, it can't live any longer with the (likely growing) pain of not effectively managing your content.

Crouch, David. SlideShare (2008). Presentations>Content Management>Business Case>Plone

Comparing Open Source CMSes: Joomla, Drupal, and Plone

Open source content management systems (CMS) are particularly attractive to the nonprofit community because of their cost-efficiency, but what do these systems actually do? And what are the differences between the most common CMSs? We’ll compare Joomla, Drupal, and Plone for typical nonprofit needs.

Quinn, Laura S., Ryan Ozimek, David Geilhufe and Patrick Shaw. NTEN (2007). Presentations>Content Management>Software>Open Source

Single Sourcing with Flare: Best Practices

In this session, attendees will learn how to use MadCap Flare to develop multiple documents and/or online help systems from a single project and how to share content across multiple projects. Learn how to create multiple online help systems and/or print documents from the same content. Learn how to reuse content developed in multiple applications. Learn how to reuse content in multiple topics and across multiple projects.

Deloach, Scott. STC Proceedings (2009). Presentations>Content Management>Single Sourcing>Madcap Flare

Evaluating DITA-Enabled Content Management Systems  

This presentation describes how authoring DITA topics and managing those topics in a content management system (CMS) will contain translation costs while improving overall information quality. This is not a recommendation for any particular product. It is a guide to how one group built their candidate list and computes return on investment.

Adams, Ann H. XML.org (2007). Presentations>Content Management>DITA>Assessment

Painless XML Authoring?: How DITA Simplifies XML

Structured writing requires an analysis of content and a reorganization into the smallest possible coherent topics.

Doyle, Bob. SlideShare (2007). Presentations>Content Management>XML>DITA

Just Put That In The Zip Code Field: The Ins and Outs of Content Modeling

How closely does the content in your CMS resemble the logical content you planned on? # Different systems have vastly different content modeling.

SlideShare (2009). Presentations>Content Management>Information Design

Developing A Unified Content Model

A unified content strategy is: a repeatable method of identifying all content requirements up front; creating consistently structured content for reuse; managing that content in a definitive source; assembling content on demand to meet your needs. A unified content model is the framework that supports your strategy.

Rockley, Ann. SlideShare (2007). Presentations>Content Management>Content Strategy>Planning

Centralized Translation Processes: Overcoming Global Regulatory and Multilingual Content Challenges

Accurate translations of clinical trial documents play an important role in meeting global product demands. Mistakes from poorly done translations can result in product delays, cost overruns, malpractice or product liability lawsuits, and confused subjects / patients.

Kassatkina, Inna. SlideShare (2007). Presentations>Content Management>Translation>Biomedical

Running an Efficient CMS Evaluation and Procurement Process: Hands-on Tips, Insider Knowledge and Advice

Why is getting the process right, so important? Value for money, project success, Return on investment.

Tintori, Piero. SlideShare (2007). Presentations>Content Management>Software>Assessment

Analyzing Your Deliverables: Developing the Optimal Documentation Library

Web 2.0 includes: wikis, podcasts, blogs, widgets/gadgets, social networks … and combinations of all the above. Not everyone contributes equally – Creators (18%), Critics (25%), Spectators (48%). But all are important.

Bleiel, Nicky. SlideShare (2007). Presentations>Content Management>Documentation>Help

Wicked Problems and SharePoint: Rethinking the Approach 

SharePoint can neither create nor destroy organizational chaos, but does an excellent job of reflecting the level of organizational chaos that existed at the time of deployment. The “SharePoint paradox” and paths to SharePoint wickedness. The power of Issue Mapping and IBIS based collaboration. How to leverage the best of SharePoint and Issue Mapping.

Culmsee, Paul. SlideShare (2009). Presentations>Content Management>Information Design>Microsoft SharePoint

Back to the Basics: SharePoint Fundamentals 

Information for administrators of Microsoft SharePoint servers.

Oleson, Joel. SlideShare (2009). Presentations>Content Management>Software>Microsoft SharePoint