A directory of resources inthe field of technical communication.


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As Simple As Possible...And No Simpler   (PDF)

A PowerPoint presentation about the difficulties of categorizing technical communication. It's not an easy thing to do, if the journals and textbooks in our own field don't consistently agree as to the major and minor categories. This PDF version of a PowerPoint presentation outlines the issues confronted by the EServer TC Library as it attempts to create a system of categories for its index of thousands of works in the fields of technical, scientific and professional communication.

Sauer, Geoffrey. ATTW (2005). Presentations>TC>Taxonomy


Assessing the Maturity Grade of Policies and Procedures Programs   (PDF)

Policies and Procedures (P and P) refers to the types of communication about an organization’s internal operating practices. A P and P program refers to the context in which an organization develops and manages its P and P communications. Because a P and P program is an on-going investment, its role and value to an organization should be assessed. A P and P program must provide performance-based communication, using performancebased means, for an organization that is performance oriented. Urgo and Associates devised a model to assess the maturity of P and P programs. The model consists of a questionnaire and matrix that work together in measuring and describing four grades (levels) of maturity according to five functions commonly found in P and P programs.

Urgo, Raymond E. STC Proceedings (1998). Presentations>Management>Policies and Procedures


Assessing Visualizations in Public Science Presentations   (PDF)

Natural resource agencies and other technical and scientific organizations face an immense challenge of when communicating complex technical information to diverse publics. The laptop computer, presentation software, and projection unit have emerged as one of the primary presentation tools in many technical and scientific fields. Advances in software functions enable presenters to capitalize on a wide range of multimedia functions thought to make presentations more appealing, interesting, and effective. Our presentation reports on a specific research project and then provides guidance for enhancing their presentations.

Zimmerman, Donald E., Carol A. Akerelrea, Jane Kapler Smith and Garrett O'Keefe. STC Proceedings (2003). Articles>Presentations>Visual Rhetoric


Authoring, Maintaining, and Publishing XML Content in Alfresco with Componize

XML topic-based documentation enables consistency, reuse, conditional publishing, separation of content and styling, and more. A good XML solution makes it easier for the authoring teams to move to XML authoring, providing structured templates, embedded editors, maintaining links and metadata, and adding collaboration features such as workflows.

Kerzreho, Nolwenn and Frank Shipley. YouTube (2013). Presentations>Information Design>XML>Alfresco


Automatic Slideshow, Delay before Slide Advances

You are making a slide show which runs automatically throughout your presentation without the needs of mouse clicking or entering of keyboard. The automatic slideshow can be photographs presentations and etc. In every slide, you realize that the slide advances to another slide immediately after the last animation ends. The result? Audience does not have the chance to read your slides because it moves too quickly. You will need to make some delay so that all your slides will pause for a while before going to the next one. There are few ways to achieve this. This tutorial will cover two simple methods.

Tohlz, Shawn. PowerPoint Heaven (2005). Resources>Presentations>Software>Microsoft PowerPoint


The 'B' Key or Black Slide in Presentations

The B key blanks the screen during a presentation. It is advantageously replaced with a black slide for scheduled breaks to recapture audience attention. Keynote and PowerPoint techniques are presented to simulate the effect of a B key through a black slide.

Lebrun, Jean-Luc. Scivee (2009). Presentations>Software>Podcasts>Microsoft PowerPoint


Basics of Negotiating

From preparation and preliminaries to formulating a Best Alternative To a Negotiated Agreement (or BATNA), teams will learn what to bring to the negotiating table, how to listen actively and participate constructively while there, and what to do when negotiations don’t go as planned.

conneXions (2008). Presentations>Business Communication>Collaboration


The Basics of Quality

Can elements of the ISO 9000 standard help us improve the quality of the documents we write?

STC Proceedings (1999). Presentations>Quality>Standards>ISO 9000


The Basics of Quality: Quality and the Writer-Developer Relationship

To bring high-quality communication to the process to improve the quality of the products we produce.

Colvin, Richard D. STC Proceedings (1999). Presentations>Quality


The Beauty and Business of CSS

Building designs with CSS is no longer a fringe activity practiced by standards geeks and early-adopters. Creative pioneers and highly skilled designers are bringing CSS to the mainstream. The explosion in popularity is ushering in a new wave of possibilities for web design. CSS provides greater design control, allows more flexibility, and enables sites to become attractive, accessible, and faster-loading, all at the same time.

Bowman, Douglas. Stop Design (2004). Presentations>Web Design>Standards>CSS


The Beauty of Data Visualization

David McCandless turns complex data sets (like worldwide military spending, media buzz, Facebook status updates) into beautiful, simple diagrams that tease out unseen patterns and connections. Good design, he suggests, is the best way to navigate information glut -- and it may just change the way we see the world.

McCandless, David. TED (2010). Presentations>Graphic Design>Technical Illustration


Becoming a Journal Author   (PDF)

This session will help participants understand how to write and submit a manuscript for publication in Technical Communication. It covers the types of articles the journal publishes, its audience, and suggestions for choosing topics, doing research, and preparing a manuscript.

Hayhoe, George F. STC Proceedings (1998). Presentations>Writing>Publishing


Becoming a Journal Peer Reviewer   (PDF)

This session will help participants understand the process for reviewing manuscripts submitted to Technical Communication. It covers the types of articles the journal publishes, review procedures and criteria, and approaches to writing constructive evaluations.

Hayhoe, George F. STC Proceedings (1998). Presentations>Editing>Technical Editing


Beetle Bailey and Presentation Skills

An audience, whether it is one person or many, wants speakers to provide maximum relevant information, delivered in minimum time and in the clearest possible terms, centered on the needs and concerns of the audience.

Tracy, Larry. Klariti (2005). Articles>Presentations>Rhetoric


Behind the Kimono

We don't show our work. Developers do it. Graphic designers do it. But have you ever seen a wireframe from a prominent web designer?

Unger, Russ. SlideShare (2010). Presentations>Web Design>Prototyping>Project Management


Best Practices in Managing Knowledge: Benchmarking Knowledge Management Within and Between Organizations

Benchmarking comprises prioritisation of strategic improvement need (the why), measurement (the what) and practices (the how). Re-measure tracks performance improvement.

Searles, Bruce and Fiona Stewart. APQC (2006). Presentations>Knowledge Management>Assessment


Better Posters

Academics use posters to present research, but their posters are often ugly, with tiny text, confusing layouts, and dubious colour schemes. Better Posters is about making posters informative and beautiful.

Better Posters (2009). Design>Presentations>Document Design>Blogs


Better Posters: Does Embellishment Improve Graphs?

It looks like the opening (quoted above) overreaches what the study actually does. The research only looks at backgrounds, but “chart junk” comes in many other forms: pointless 3-D effects, crazy colour schemes, excessive gridlines, cutesy cartoons, and more. The summary of this research in no way provides a scientific basis to argue, “I like the 3-D effect, and science supports it’s easier to read!”

Better Posters (2009). Design>Presentations>Technical Illustration>Charts and Graphs


Beyond the Universal User: How to Design for the Universe of Users   (PowerPoint)

There are problems with non-user-centered/system-centered design. We must know, understand, and work with actual users so that the people who use the product can do so quickly and easily to accomplish their own tasks.

Bowie, Jennifer L. Texas Tech University (2003). Presentations>Web Design>Usability>Personas


Black and White and Red All Over   (PDF)

Color is a powerful motivation and selling tool. We can also use color to improve people’s performance. Color is comprised of hue, value and saturation. When selecting a color scheme for a web site or slide presentation select a pastel background, then a complimentary or contrasting secondary color for accents. Select black or neutral text. Avoid the jelly-bean syndrome of contrasting, saturated, adjacent colors that fatigue the eye. Instead, use bright colors only for accents, not for major areas.

Lisberg, Beth Conney. STC Proceedings (1998). Presentations>Graphic Design>Design


Bodies of Knowledge for Technical Communication: Paradigms and Possibilities

The presenters summarize and discuss two emerging paradigms for defining a technical communication body of knowledge: the EServer Technical Communication Library and the Society for Technical Communication's TCBOK project. The respondent sums up the alternatives presented, then frame the discussion of possibilities these projects present for advancing the field.

Sauer, Geoffrey, David Dayton and Carolyn D. Rude. EServer (2010). Presentations>TC>Databases>Body of Knowledge


Borders Are Not Barriers: Running a Multilingual Tech Pubs Competition   (PDF)

This presentation is aimed at all those who would like to either participate in a Technical Publications Competition in a language other than English or organize multilingual Technical Publications in their chapter. And we hope you will! We briefly describe why and how we came to organize multilingual competition in the France Chapter. There is some practical information but feel free to ask us questions. We will do our best to answer you.

O'Neill, Jennifer and Patricia McClelland. STC Proceedings (2001). Presentations>Language>Assessment


Breaking Up Is Hard to Do: Decentralizing a Doc Group   (PDF)

Re-engineering — a word that strikes fear into the hearts of middle-management. Our company was hit by reengineering fever in 1995–6, and word came down that we were to break up our comfortable little documentation group and distribute the writers among product development teams. We did it, and we did it right. In this paper, we · Review the thinking and planning that went into the conversion of a 30-person, centralized, corporatewide documentation group into a decentralized, loosely affiliated community of technical writers. · Describe the implementation of our plans and some of the pitfalls we encountered and overcame. · Share an evaluation of the success of the reorganization, and some tips that we learned along the way.

Kove, Jennifer and David Drexler. STC Proceedings (1998). Presentations>Management>Collaboration



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