Developing Products and Their Rhetoric from a Single Hierarchical Model  

Goal hierarchies are models that represent a set of problems or goals. Goal hierarchies can also represent the goals of a product, and the information that should be provided to explain the product. A single goal hierarchy can direct the design of both the product and all rhetoric about the product. Goal hierarchies can direct the design and ordering of the tasks required to build the product. They can also define the structure and order of its accompanying text, online help, hypertext, training, and customer support heuristic. Goal hierarchies were used to enhance development of a specific Department of Veterans Affairs information product and its accompanying rhetoric.

White, Basil J. STC Proceedings (1996). Presentations>Rhetoric>TC

Digital Scientific and Technical Information Initiatives in an Interagency Context  

Federal STI agencies will have a cooperative enterprise where capabilities are shared and challenges are faced together so that the sum of accomplishments is greater than each individual agency can achieve on its own.

Carroll, Bonnie C. OSTI (1999). Presentations>Slideshows>Technology

Digital Video Design and Production Tips for Technical Communication  

Technical communicators can expect to see an expanding role of video in product documentation, training, and marketing presentations. This is largely due to three factors: (1) digital video lowers the technology and cost thresholds to bring video to the desktop, (2) video makes sense for conveying information involving movement, and (3) video is a popular consumer medium. To technical communicators, video is a new medium in which visual communication is key. Narration and text are subordinate. Technical videographers must learn and apply video design principles and good production practices to create effective video that communicates the information.

Robbins, David B. STC Proceedings (2001). Presentations>Tutorials>Video

Digital Video in Technical Communication: Panel and Discussion  

Digital does not experience signal loss or degradation...what goes in, comes out.

Robbins, David B., Donald Van Erem and S. Martin 'Marty' Shelton. STC Proceedings (2000). Presentations>Multimedia>Video

Discover Buried Treasure at Your Local STC Chapter Meetings  

You don’t have to be an officer to benefit professionally from your local STC chapter meetings. Start attending your local chapter meetings and discover the many forms of buried treasure. These treasures will result in a new perspective to your writing, an increased library of professional resources, professional writers being hired at your workplace, and the chance to view the “Best of Show” writing. You can reap rewards such as these with a small investment of personal time.

Lunemann, Rhonda S. STC Proceedings (2001). Presentations>Collaboration>Community Building>STC

Distance Learning: One Student’s Perspective of an Online Course  

Taking a course online sounds easy and convenient--you can go to class whenever you want from the comfort of your own home. But you have to learn or know the software and tools necessary to navigate in this environment. Also, you give up the traditional classroom, perhaps never seeing your classmates or instructor. Distance learning is here to stay, but online courses may not be for everyone.

Deming, Lynn H. STC Proceedings (2000). Presentations>Education>Online

The Divorce of Probabalistic Mathematics from Forensic Rhetoric (and Why This Matters to Technical Communication)

This paper discusses some of the founding work in the field of probabalistic mathematics (that of Jakob Bernoulli, the seventeenth-century Swiss scientist). By discussing similarities between Bernoulli's formulation of the mathematics to evaluate the probability of any given event and the forensic (or courtroom) rhetorics which Bernoulli had studied in school, this paper suggests that the foundations of probabilistic mathematics might well be rooted in part in forensic rhetoric. This is important to technical communication because it historicizes the origin of positivism in mathematical technical discourses.

Palmer, Terri. EServer (2001). Presentations>Lectures>Rhetoric>History

Do A Presentation At The STC 42nd Annual Conference!  

Both old hands and newcomers can create a plan to do a presentation at the next STC Annual Conference. Simply follow this 5-step process: (1) Understand the call for proposals. (2) Discover possible topics to develop. (3) Identify gifts--something of value--to give your audience in your presentation and in your paper (if you do one). (4) Think of appealing gift wraps to attract your hearers and readers. (5) Prepare a thorough proposal for the Program Committee. This process works best in a workshop where the participants can form a critical mass for creative excitement, help one another generate ideas--and have fun!

Dean, Morris. STC Proceedings (1994). Presentations>TC>Research>STC

Do a Presentation for the 41st STC Annual Conference!  

Both old hands and newcomers can create a plan to do a presentation at the next STC Annual Conference. Simply follow this 5-step process: (1) Understand the call for papers. (2) Discover possible topics to develop. (3) Identify gifts—something of value—to give your audience in your presentation and in your paper (if you do one). (4) Think of interesting gift wraps to attract your hearers and readers. (5) Prepare a complete proposal for the Program Committee. This process works best in a workshop where the participants can form a critical muss for creative excitement, help one another generate ideas—and have fun!

Dean, Morris. STC Proceedings (1993). Articles>TC>Presentations>STC

Do You Sound Like a CEO Behind a Microphone?

"You have two options when you walk into a room," says public speaking expert Richard Levick about the art of giving speeches. Most entrepreneurs find speech making to be either terrifying or a waste of time. Too many CEOs see dealing with the media or making presentations as an interruption, but it's as essential to doing business as customers. If you can't deliver energetic and commanding speeches, or polished and articulate interviews, then you're short-circuiting your company's future. It's time to do something about it.

Krotz, Joanna L. Communication World Bulletin (2003). Articles>Presentations>Management>Rhetoric

DocBook: An Introduction for Technical Writers  

A set of slides that gives a brief introduction to DocBook and why it is useful for technical writers. Also available in PDF format.

Nesbitt, Scott. DMN Communications (2002). Presentations>Documentation>Standards>DocBook

Document Development: Getting the Technical Writer Involved Up Front  

Working in close cooperation with the chief subject-matter expert (SME) for a major group of documents, we changed the document development process. Instead of having a SME write a draft-leaving the technical writer function as secretary, editor, and layIout technician—we involved the writer from the beginning of the project. The result was a cleaner, neater document development process; a better document; and a lot less trouble for all concerned.

Remington, Thomas F. STC Proceedings (1995). Presentations>Documentation>Methods

Documenting Sources: Using APA Format  

This presentation reviews the purposes of APA documentation, as well as methods for effectively using parenthetical citations and a reference page. This presentation is ideal for the beginning of a research unit in a science course or any assignment that requires APA documentation.

Liethen, Jennifer Kunka. Purdue University. Presentations>Slideshows>Writing

Does "New and Improved" Always Mean Better?

A few years back a Canadian company asked me to review their corporate presentation. They seemed pretty pleased with what they had created but asked if I could take a look at things with a professional eye and provide them with some constructive feedback. I rarely turn down these types of requests because every one of us can benefit from some objective perspective from time to time. They went on to tell me that they had been working hard over the years to improve the quality of their presentations and they even went to the extent of purchasing Macromedia Action (no longer available). This high-end presentation design package featured timeline-based slide orchestration, a boatload of new effects, easier media integration capability and a host of other features to be able to create `professional results in minutes'.

Endicott, Jim. Presenters University (2003). Articles>Presentations>Technology>Microsoft PowerPoint

DSDM: Go for the Nine  

This presentation reviews the benefits, principles and history of DSDM (Dynamic Systems Development Method).

Tabaka, Jean. Rally Software Development (2006). Presentations>Project Management>Agile

The Dynamics of Collaborative Design  

The University of Colorado at Denver’s Internet Task Force designed a home page on the World Wide Web (WWW) for the School of Education, while simultaneously studying the group dynamics of the collaborative learning/design process. We developed a 4-point model which is appropriate for technically sophisticated adult learners, instructional designers, software developers, and information technologists. Critical features are reflection-in-action, building a common knowledge base, taking ownership of an authentic task, and generating research questions.

Sherry, Lorraine C. and Karen Madsen Myers. STC Proceedings (1996). Presentations>Collaboration>TC

E-Resources for Technical Communication

A slideshow presenting various online resources useful to technical communicators.

Smith, Elizabeth Overman 'Betsy'. STC Proceedings (2002). Presentations>Slideshows>Online

An Ecological Approach to Design

This talk will explain how to use ecological design, which is an expansion of ethnography, to leverage both the rich local information from case studies, and a wider sociological perspective to take account of global realities.

Nardi, Bonnie A. Argus Center (2000). Presentations>Information Design>Knowledge Management

An eCommerce Primer for Technical Communicators  

The burgeoning eCommerce industry has redefined not only traditional business processes, but the technology required to impart them. Roles are being created or redefined, where programmers, systems analysts, and engineers now have to have almost as much knowledge of business process development as they do of their technical specialty. The same can be said for technical communicators. Technical communicators involved in eCommerce today need to have an understanding of the major issues involved in eCommerce. This paper addresses five of these major eCommerce areas: the statistics behind eCommerce issues, eCommerce infrastructure providers, managed electronic commerce, business object technology, and data mining.

Le Vie, Donald S., Jr. STC Proceedings (2000). Presentations>Web Design>E Commerce

Editing Fiction: Do You Dare?  

Technical editors may wish to use their current skills in new ways by editing novels or short stories. This paper explores how, by editing such manuscripts, they create personal links to the complex and demanding world of fiction. A thorough understanding of the similarities and differences between technical editing and fiction editing is crucial, as is knowledge of the characteristics of publishable fiction.

Jennings, Ann S. STC Proceedings (1999). Presentations>Editing

Editing in a Single-Source Environment  

The trend in the technical documentation community is toward single-sourcing: reusing common bits of information. This paper examines the role of the editor in this process, and the effect it has on traditional editorial practices.

Gelb, Janice. STC Proceedings (2001). Presentations>Editing>Single Sourcing

Editing Multimedia  

Multimedia involves “many” “means of communication” – many ways of getting a message across. Whether you edit the work of others or submit your own work to the Red Pen, a closer look at what is involved in editing multimedia – tasks, process, and skills required – can help you create multimedia solutions that deliver your message with flying colors!

Prince, Deborah Smith and Cynthia C. Currie. STC Proceedings (2000). Presentations>Multimedia>Editing

Editing Strategies for Print and World Wide Web Copy  

Editing copy is more than fixing commas and typographical styles. Although many of the same editing strategies apply to both print and online copy, editing Web copy requires carefully considering the Web site’s functions, thinking about reading strategies, making heads and links clear, and considering Web structures.

Simmons, Barbara A. and Donald E. Zimmerman. STC Proceedings (2000). Presentations>Web Design