#31761
Creating Effective Presentation Slides
The key methods you can employ to create effective presentation slides.
Doumont, Jean-luc. IEEE PCS (2008). Design>Presentations>Usability>Podcasts
#13305
Creating ERP Documentation for End Users 
How do you create ERP documentation for your end users? One key is to map the five phases of the ERP documentation creation process to the phases of an ERP system implementation. Phase 1 is primarily for analysis, phase 2 is for the design process, and phase 3 consists of the actual building of the documentation. During phase 4, you should finalize all building and testing of the system. During phase 5, you should research end user trouble spots and continually improve the documentation in those areas.
Canobbio, Donna K., Jennifer A. Durbin and Lori K. Spahr. STC Proceedings (2000). Presentations>Documentation
#28749
Creating Help in the Web 2.0 Age
This is a presentation titled 'Creating Help in the Web 2.0 Age' that Neil Perlin gave to the Suncoast Chapter in Tampa, Florida in February 2007. Neil talks about what Web 2.0 is, and how help can be delivered on the fly according to specific user requests.
Perlin, Neil E. Tech Writer Voices (2007). Presentations>Documentation>Help>Podcasts
#13688
Creating More Effective Graphs: Trellis Display
Trellis display is a framework for visualizing multivariate data. The outcomes collected during an early agricultural experiment on the yields of barley are displayed using Trellis, which in the case study discussed revealed an anomaly in the data which was overlooked during many conventional statistical analyses of these data.
Robbins, Naomi B. STC Proceedings (1999). Presentations>Graphic Design>Charts And Graphs
#18219
Creating Online Help in a Multiplatform Environment
With the explosion of online help authoring tools (primarily in the Windows® environment) companies are clamoring for the ability to produce online help on multiple platforms. This demonstration presents one solution to the problem of creating online help in a multiplatform environment. We will demonstrate the process of translating FrameMaker™ files from the Macintosh® to Windows NT®, and ultimately, to UNIX®.
Shelton, Jan D., Anne Navarro and Robbie Fontenot. STC Proceedings (1996). Presentations>Documentation>Help>Adobe FrameMaker
#19723
Creating Online Training: Dos and Don'ts
As a technical communicator, you may be asked to create online training for your organization. Your first attempt at online courseware development may seem a bit daunting, but take heart. Here are a few online training DOs and DON'Ts that can help you avoid some common development pitfalls.
Miller, Karen Massetti. STC Central Iowa (2002). Presentations>Education>Marketing>Organizational Communication
#26315
Creating Presentations with OperaShow
An article discussing how to use the Opera Web browser as a presentation tool.
Nesbitt, Scott. InformIT (2004). Articles>Presentations>Software
#18796
Creating Single Source Documents with FrameMaker
A discussion of how to think about FrameMaker templates for single source documents.
Knopf, David A. Knopf Online (2001). Presentations>Content Management>Single Sourcing>Adobe FrameMaker
#13104
Creative Ways to Reward Employees and Improve the Quality of their Deliverables
This panel discussion shows how managers of small, medium, and large technical writing teams use rewards and recognition to: motivate teams to improve their work quality; recognize individuals as opposed to teams; recognize remote team members; retain employees; create a positive work culture.
Murphy, John, Barbara A. Giammona, Ilana Rosenshein, Patrick Reed-Reimer, Taryn Light and Gloria Reisman. STC Proceedings (2001). Presentations>Management
#27683
Cross-Cultural User-Experience Design: What? So What? Now What...
Applying culture to user-experience design theory and practice.
Marcus, Aaron. University of California Berkeley (2005). Presentations>User Centered Design>User Experience>International
#20027
Crossing a Bridge of Shyness: Public Speaking for Communicators
Americans in general are more afraid of speaking in front of others than they are of snakes, heights, or death itself. That's the finding of one widely cited survey and, asked to step outside the written word, many writers, editors, and publications managers certainly would say they share that fear. Communication expert Nusa Maal Gelb says there is 'a culture of fear' surrounding public speaking. It's almost as if we believe we're supposed to be afraid. Yet it's clear that effective interpersonal communication -- and that mostly means speaking -- correlates highly with personal and professional success.
Ullius, Diane. Editorial Eye, The (2003). Articles>Rhetoric>Presentations
#13304
Crossing Borders: Tips For Preparing Your Writing For Subsequent Translation
'Going Global' is more than a buzzword -- it is the way to do business. What you write may wind up being read by someone who does not speak English. To create documentation for an international audience, we must learn to overcome the challenges faced when communicating with people who speak languages other than our own.
Rimalower, George P. STC Proceedings (2000). Presentations>Business Communication
#13113
Crossing the two worlds of academia and industry is a precarious, yet exhilarating, “communication odyssey.” This paper charts the channels that teachers in academia and technical communicators in industry can use to access these two worlds, and describes the challenges and rewards in making the journey. It relies on both primary sources (my personal experiences, and those shared by others) and secondary research in the technical communication profession’s trends. Such crossings are similar to the “foreign exchange” programs we advocate for students: the resulting insights and “cross pollination” from academia and the workplace will help our profession to flourish. industry can benefit both worlds through “crosspollination” and will help our profession to flourish.
Kryder, LeeAnne G. STC Proceedings (2001). Presentations>Collaboration>Education
#25766
Cultural Differences in the Appreciation of Introductions of Presentations 
On the basis of both established theories of the differences between cultures and recommendations in advice literature from different cultures, we believe that it is likely that cultures will differ in what they consider to be an effective introduction to a presentation. In this article, we report on an exploratory experimental study with 300 respondents in the Netherlands, France, and Senegal regarding their appreciation of and response to three introductions to a presentation about a mobile phone. The results show that the cultures differ with respect to the introduction they prefer. The Dutch respondents appreciated the overview most, while the French respondents preferred the ethical appeal, and research participants from Senegal preferred the anecdote. It is likely that the introduction that gains greatest attention and that best increases the ability to listen in a culture will be most appreciated in that culture.
Gerritsen, Marinel and Evelyn Wannet. Technical Communication Online (2005). Articles>Presentations>Cultural Theory>Rhetoric
#13131
Curriculum Re-design for Web-Based and Distance Learning: The 'Search' for Online Models
This paper discusses the work in progress at the Illinois Institute of Technology/Program in Technical Communication and Information Design in web-based instruction and distance learning. Part I is a case study of issues involved in the re-positioning of a traditional classroom course in online design to Internet delivery. Part II discusses issues in the design of instructional materials for the web and cognitive principles for designing these materials.
Eiler, Mary Ann, Susan Feinberg and Margaret Murphy. STC Proceedings (2001). Presentations>Education>Instructional Design>Online
#18167
The Dangers of Personalization
Personalization is coming to technical communication, and the results may not be pretty. n offering the individual an opportunity to pick and choose among XML content objects, we risk causing confusion when the organization of the site appears to shift, and familiar landmarks disappear. Critical content may become invisible to the user. The very process of creating preferences, custom options, or an entire personal profile adds a complex distraction that many users may resent, because it takes them away from their original task for so long that they forget what they were doing. Even advanced search mechanisms, which promise to pinpoint the exact information object the user wants, risk baffling users with their own complexity.
Price, Jonathan R. Communication Circle, The (2001). Presentations>Information Design>Personalization
#18224
Data Collection and Analysis: A Look at Process-Oriented and Product-Oriented Field Studies
This paper discusses methods for identifying, collecting, and analyzing field data for product design. We present three examples of field studies (one focused on the use of a specific product and two focused on more general user processes) to illustrate how the type of study can affect field methods. In the product-oriented study, observers built an understanding of the work environment by looking at how the users interacted with the product and how the product affected their work, identified patterns of activity, and offered explanations for these activities. In the processoriented studies, observers built an understanding of the work process and made recommendations about how to support it.
Schulz, Erin Leanne, Judith A. Ramey and Denise Carlevato. STC Proceedings (1996). Presentations>Usability>Methods
#31759
Dealing Proactively with Audience Questions
What’s the best way to handle questions from the audience when presenting? This podcast examines key things you can do to deal proactively with audience questions.
Still, Brian. IEEE PCS (2008). Articles>Presentations>Audio>Podcasts
#18526
Dealing with a Presentation-Room Nightmare
We dream of presenting in the ideal auditorium or conference room – one that has the latest audiovisual equipment, excellent acoustics, good lighting, comfortable seating and unobstructed views. But such dream rooms are rare, and we've all been saddled with locations far from this ideal. It's at this time a speaker needs to think fast and make the best of a bad situation.
Kasuya, Richard T. Presentations (2003). Articles>Presentations
#13303
Dealing With Special Mobility Needs: A Lesson in Patience and Coping
A great deal has been done over the years to make the lives of people with special needs easier. However, a great deal more needs to be done. This is an article about the special mobility needs of a career technical communicator. Through personal anecdotes and observations, the author establishes the point that the only way to really treat people with special needs fairly is to actually sit with them and understand what they are going through.
Vais, Fabien. STC Proceedings (2000). Presentations>Accessibility
#13942
Decision Making: A Missing Facet of Effective Documentation
The old school of software interface design and document writing took the view that if the user could find the information someplace, the user could use it. But simply sticking in details ignores how readers access and process information.
Albers, Michael J. ACM SIGDOC (1996). Presentations>Documentation>Management
#13180
Nature provides important basic functions for society. Expert systems for integrated knowledge management, so-called decision support systems (DSSs), are tools to manage vegetation, air, soil, and water, and to assure functional integrity of ecosystems, e.g. river basins. Over the past decade sustainability has became the accepted norm to manage our life support resources. This concept is based on responsibility to the “Other” and on participatory consensus-forming dialogues leading to stakeholder models; before, the predominant school of thought has been utilitarianism. Scientists, engineers and technical communicators are challenged to develop feasible technologies to facilitate management, for example to supplement DSSs with virtual libraries and web-forums.
Kaempf, Charlotte. STC Proceedings (2001). Presentations>Web Design>Management>Participatory Design
#18227
Defining a User-Centered Design Process
User-centered design includes a focus on user characteristics and their environment, on user tasks, on measurable user goals, on prototyping alternative designs, and on testing, improving, and retesting the winning design. Insights are shared from UCD projects associated with the BookManager and VisualAge products.
Rauch, Thyra L., Candace Soderston and Greg W. Hill. STC Proceedings (1996). Presentations>User Centered Design>Methods
#14517
Defining The Control Level When Designing Hypermedia Training
Before coding any part of a hypermedia computer-based training (CBT) system, designers need to decide how much control their users should have over their individual paths through the system. Designers can choose from three different levels of control within a hypermedia CBT system: complete computer control, complete user control, and adaptive computer control. Each level of control is suited to different types of audiences and system goals. Current research provides some guidelines for designers—showing which types of audiences and system goals are suited to which methods of control.
Weise Moeller, Elizabeth A. STC Proceedings (1994). Presentations>Information Design>Hypertext
#18361
Defining Today’s Workplace: Employment Options for Technical Communicators
A document about employment options for technical communication students.
Bommarito, Julie. Mercer University. Careers>TC>Presentations
