Podcasts are digital media files, usually digital audio or video, that are made available for download via Web syndication. The syndication aspect of the delivery is what differentiates podcasts from other files accessible by direct download or streaming.
Ann Rockley shares information about an upcoming report on component content management systems her group will be releasing this summer. She also says the Rockley Group is launching a blog to provide quicker information to users in a more interactive way. She talks about the growing presence companies have in the blogosphere, and why they chose WordPress as their blogging tool.
A fluid text is any work that exists in multiple versions. What are the ethics and legality in the creation, sharing, and ownership of textual versions? What are the boundaries of textual appropriation? How does technology abet appropriation; how might it assist in the useful designation of boundaries? Is the law keeping up?
The B key blanks the screen during a presentation. It is advantageously replaced with a black slide for scheduled breaks to recapture audience attention. Keynote and PowerPoint techniques are presented to simulate the effect of a B key through a black slide.
Thompson talks about his search for the right content management system. He talks about the importance of content reuse across an entire system and having a workflow for editing, reviews, and translation. He discusses AuthorIT as a possible CMS solution. He also gives tips for talking with CMS vendors without being suckered in.
This podcast talks about the convergence of web 2.0 with help documentation. It mentions examples of Web 2.0 sites, such as Flickr, Payscale, and Digg, and what help files need to incorporate these same Web 2.0 features.
This is a presentation titled 'Creating Help in the Web 2.0 Age' that Neil Perlin gave to the Suncoast Chapter in Tampa, Florida in February 2007. Neil talks about what Web 2.0 is, and how help can be delivered on the fly according to specific user requests.
Kennedy's presentation on modular writing and reusability was attended by about 200 people. In her presentation, Debbie explained how to chunk content by first looking at different content types: procedures, processes, facts, principles, and so forth. She also mentions a tool called Content Mapper that writers can use to chunk and reuse information through Microsoft Word.
Several weeks ago I wrote about my trip to Brigham Young University-Idaho and the presentation I gave there titled “Debunking the Boredom Myth of Technical Writing.” This podcast is a recording of my presentation.
What’s it like doing documentation as part of an Agile software development team? Why is it a better way of working? I mull this over these and other questions with Graham Campbell.
If you ask designers what the most frustrating parts about designing a project are, one of the top answers would be undoubtedly be “communicating and documenting the design process.” And with good reason… it’s not easy. That’s why I interviewed Dan Brown for this week’s SpoolCast. I don’t know of anyone who knows more about solid design communications than Dan.
Blogger outreach has quickly become an integral part of many brands’ marketing efforts. The blogosphere enables interactive dialogue between bloggers and consumers, and blogger outreach opens the door for conversation between your brand, bloggers and consumers. For any company that is looking to leverage the blogosphere for your marketing or PR strategy, here are 5 benefits of blogger outreach.
An interview with David Malouf on his article, Foundations of Interaction Design. We discuss several foundations of Interaction design including time, metaphor, abstraction, and negative space. David also provides greater detail to comments posted on his article from readers from around the world.
Geoff Sauer is one of the founders of tc.eserver.org--the largest online index for all works related to technical communication. The library indexes works by technical communicators in dozens of categories, and allows users to add new works, rank them, and get RSS feeds of specific titles. There are over 25,000 RSS feeds generated on the site and 15,000 visitors each day.
Anticipate the reader’s questions and then construct your writing as a response. This type of writing focuses you on your audience and gets you thinking about the specific questions, concerns, issues, and other problems your users might have. Each sentence you write should somehow answers those questions — you construct the conversation.
A conversation between Scott Nesbitt of DMN Communications and Adam Hyde, who runs FLOSS Manuals. In a wide-ranging conversation, they talk about why Adam started the project, the way in which FLOSS Manuals gets things done, Book Sprints, Adam’s thoughts on the 80/20 rule, and more.
Jeff Parks talks with Indi Young about non-directed interviews. Indi shares the hallmarks of a non-directed interview and how to guide these conversations accordingly. She also shares the importance of understanding the difference between a screener and an interview; and the necessity to encourage interviewees to avoid statements of fact by focusing on verbs rather than nouns when sharing experiences.
What happens when, one day, you’re asked into the boss’s office and they drop “the web site” and “information architecture” into your lap? Regardless of your experience, where do you begin? Donna says your first question should be, “Why do we bother to have a web site in the first place?” “What’s its purpose?” She says if you don’t get this out of the way first, you’ll run up against it when you’re further along the trail and it won’t be easy to deal with.
An interview with Kevin Shoesmith about information architecture and the challenge of organizing complicated websites. Shoesmith explains about the importance of metadata, providing user-driven organization, taxonomy vs. folksonomy, the Dublin core, the usability of web menus.
Kristina talks “intelligent content” with Ann Rockley, author of the seminal Managing Enterprise Content: A Unified Content Strategy, the founder and President of The Rockley Group, and founder of the Intelligent Content Conference.