#27530
Online Flipping: Examination of the Digital FlipViewer
This article examines the usability of FlipViewer software for digital FlipBooks. The FlipViewer software allows users to read online documents in a three-dimensional e-book format simulates a paper document. Participants performed 11 tasks with a FlipBook and their performance was evaluated. Some tasks were difficult for participants to complete, however, participants were satisfied overall with their experience using FlipViewer® and 100% indicated that they would recommend the product to others.
Hull, Spring S. Usability News (2005). Articles>Publishing>Online>eBooks
#13647
The following list is for resources related to the production of online help and for discussion of online communication in general. The Online Help section was originally for Windows Help only, but can now be taken to include other forms of online help, such as HTML Help and JavaHelp.
#20748
Online Help: You Think It's Documentation but Your Company Thinks It's Software 
As help systems become more complex, integrating text with multimedia, scripting languages, search engines, etc., the line between documentation development and software development blurs. Some companies, especially those that have to adhere to federal or ISO-regulated procedures, are starting to look at online help as a product with its own development needs. This shift is changing the online help from documentation into software, subjecting it to the same controls and processes. This paper looks at how one company is handling this transition.
Rupel, Roberta A. and Peggy Schillinger. STC Proceedings (1999). Articles>Documentation>Online>Help
#24925
Calls on technical communicators to suggest a new term for modular documentation accessible via a tri-pane interface.
Carmel, Patricia A. Intercom (2005). Articles>Documentation>Online>Help
#22735
Online Ins and Outs: How E-learning Works
Online classrooms are the way of the future, and rather than discussing the benefits and drawbacks of e-learning, let’s look at how e-learning works on two of the top e-learning environments running today.
Haugh, Donald. Techniques (2003). Articles>Education>Online
#21189
Online Intercultural Communication
Most professionals would agree that the Internet enables us to communicate more effectively with our colleagues, both locally and internationally. The ease, speed, and convenience of e-mail, bulletin boards, chat systems, and instant messaging have revolutionized our professional practice. But we often overlook one area of computer-mediated communication (CMC): How do cultural differences affect successful online communication?
Archee, Raymond K. Intercom (2003). Articles>Communication>Online>Community
#21205
Team Webmonkey reveals where to look for Web jobs, how to tweak your e-résumé, and the best way to interview.
#20139
Online Job Searching: Clicking Your Way to Employment
Bloch offers advice for technical communicators who wish to make job search Web sites part of their job-seeking strategy.
Bloch, Janel M. Intercom (2003). Careers>Job Listings>Online
#22733
Online learning, a new phenomenon in Chinese education, is developing at an unimaginable pace. According to China Internet Information Center’s (CNNIC) survey in June this year, there were 68,000,000 Internet users. Statistics also show that there were 59,100,000 more users compared with the first half of the year. Eighty-four percent of the users were between 18 to 40 years old, the ages for continuing education (China Internet Network Information, 2003). The survey indicated that taking online courses is one of the most important purposes of the users. The development of online learning in China has three tendencies: student-centeredness, more involvement in the nation’s education system, and collaborative effort by prestigious universities.
Dong, Qiumin. Techniques (2003). Articles>Education>Online>China
#10237
Online Options for Frustrated Journalists
Apparently many of the best journalists and editors are interested in making the jump to online media, but they also have many concerns and misconceptions about the online content business. Since I kept hearing the same questions, I thought it might be useful to present my boiled-down answers here. These aren't one-size-fits-all solutions, but rather points for working journalists to consider.
Gahran, Amy. Contentious (2000). Careers>Writing>Online
#22737
Online or Face-to-Face: A Survey of Student Preferences
Although COMS 101 is officially a face-to-face course, I duplicate so much of the course online that it is more like a hybrid course. A hybrid course is between a traditional lecture course and a completely online course in terms of the percentage of class time conducted online. Theoretically, my students learn in our scheduled lectures, but in reality, about one-third of the class requirements are accomplished with little or no instruction from an in-person teacher. This is not so much due to the online content, but instead to the requirement of learning software applications without benefit of a scheduled lab session.
Lindberg, Martha. Techniques (2003). Articles>Education>Online
#22914
Online Reference: The Ultimate in User-Friendly Documentation
This teaching hospital in Texas has successfully implemented an online reference system that allows access to nearly 14,000 employees in more than 20 cities. A cross-functional project team was formed to address the needfor immediate access to current policies and procedures across the entire enterprise. This team researched, developed, and implemented an effective and successful system that was also easy to learn and use.
Richardson, Verna. STC Proceedings (1997). Articles>Documentation>Biomedical>Online
#10234
Online Style Guides: Getting Past Caps and Commas
Style, and style guides, are perennial hot topic in the online content business. Many content professionals seem preoccupied with finding the ultimate, authoritative source with the final word on whether 'Internet' should be capitalized, or whether 'Web site' is one word or two. But in reality, such questions are among the least important concerns of online style. Where you put the punctuation doesn't matter nearly as much as how you shape and deliver your messages.
Gahran, Amy. Contentious (2001). Articles>Style Guides>Online
#31358
Online Teaching Opportunities for Technical Communicators 
Supplement your income and provide students with real-world knowledge and experience. Learn what kinds of online teaching opportunities are out there for technical communicators.
Petit, Angela. Intercom (2008). Articles>Education>TC>Online
#23028
Online Tools for Online Writing Teachers
When you teach online technical writing courses (where the primary method of communication is e-mail and where class materials are mailable through various Internet facilities), you face a number of challenges. Teaching writing courses online can be time-consuming -- not what we want in such a labor-intensive field of instruction. This paper reviews a number of software tools that can reduce these problems and add advan-tages not normally available in the conventional face- to-face classroom. (Omitted here is discussion of common Internet tools such as lTP, telnet, vi and other such facilities.)
McMurrey, David A. STC Proceedings (1996). Articles>Education>Online
#21546
Online Translation: The Future? 
The future -- agencies with a website offering an automated online translation service where the user supplies all project criteria such as materials (which are uploaded), personal details, project details, expectations etc. online. It's already started.
Forsyth, Steven. stevenforsyth.com (2004). Articles>Language>Localization>Online
#13076
Online Vs. Hard-Copy Marketing Material: Both Have a Place
The World Wide Web, the panacea of the so-called information age, was supposed to transform the way we shop, are entertained, and get informed. If the web was supposed to be so great, why are we still reading so much information on paper?
Zvalo, Peter. Writer's Block (2001). Articles>Publishing>Online
#20721
Online, On Time: Developing an Online Documentation System Using Five Easy Tools
So, you need to distribute your documents on the Internet in addition to the hundreds of other things you already do? As you may have already discovered, coding everything in HTML is not exactly the solution high-volume technical writing departments are looking for. We understand. We’ve been there and, in the process, have developed a system to make it as painless as possible. The following is a brief synopsis of our system. We will cover the details more thoroughly in our demonstration.
Wright, Lori and Sandy Sledge. STC Proceedings (1999). Articles>Documentation>Online
#19277
You need to ask a variety of questions before committing to a documentation medium. When balanced with market directives, a complete analysis of your user’s communication needs can identify the appropriate medium or media. This progression topic will develop a series of questions that lead to the right media solution for your product.
Jensen, Susan M. STC Proceedings (1995). Design>Publishing>Online
#19548
Open Networks, Closed Regimes: The Impact of the Internet on Authoritarian Rule 
Traces Internet use in eight authoritarian and semi-authoritarian countries: China, Cuba, Singapore, Vietnam, Burma, the United Arab Emirates, Saudi Arabia, and Egypt. They discover that authoritarian governments, far from fearing the information age, have chosen to direct Internet development in ways that bolster the state. At the same time, many regimes are struggling to cope with the potent challenges posed by new technologies. The authors encourage policy makers in the U.S. and other industrialized democracies to promote specific Internet-based initiatives that foster political liberalization, rather than perpetuating the myth of the Internet as an unstoppable 'virus of freedom.'
Kalathil, Shanthi and Taylor C. Boas. First Monday (2003). Articles>Cyberculture>Government>Online
#30812
Our .CHM Files Don't Work Anymore. Why?
If you are delivering your help from a network location and you notice that .CHM files don't work anymore, don't be surprised. Recent Microsoft updates include tighter security for .CHM files. After installing the updates you can no longer run .CHM files from a network location. However, you can still run a .CHM file on your local machine.
HelpScribe (2008). Articles>Documentation>Online>Help
#23741
Our SIG’s “e-Lifelines”: Tapping Online Resources to Help Meet Special Needs
The Special Needs SIG’s 'e-Lifelines' come in four categories: (1) a comprehensive Web site, (2) a dynamic and data-rich online newsletter, (3) a robust listserv, and (4) specialized e-mail distributions. This paper will take a quick look at each of these 4. More details will be provided in Session UID 8E, “From Disabled to Enabled: Meeting Special Needs to Ensure Accessibility.” During the freeform part of the progression, attendees will have an opportunity to locate areas of specific interest to them, ask questions, and give suggestions and feedback to the facilitators that will help make the Special Needs Web site even more effective and valuable. Attendees will receive a copy of the SIG newsletter and a current list of disabilityrelated Web resources.
Lockley, Cynthia A. and Mike Murray. STC Proceedings (2003). Articles>Accessibility>Online
#23742
Overcoming Objections to Onscreen Editing
Although onscreen editing has been available for many years, it remains underused in many workplaces. Editors offer many reasons for their reluctance to embrace this technology, and by understanding these reasons, it becomes possible to mitigate the problems and help editors begin using the technology. By doing so, managers can implement a process that is more efficient for both the editor and the authors being edited.
Hart, Geoffrey J.S. STC Proceedings (2003). Articles>Editing>Online
#21472
An Overview of JavaHelp 1.0 and Doc-To-Help 2000
JavaHelp is a new online Help platform created by Sun. Sun released JavaHelp 1.0 in April, but it's been publicly available through several beta releases for a while. (The just-released Doc-To-Help 2000 supports this new version of JavaHelp.)
Bannister, Bob. ComponentOne (1999). Articles>Documentation>Online>Help
#10062
An Overview of Online Learning
This 1998 book introduces online learning, and provides an overview of the key issues to consider when working with online learning. Specifically, it: describes what online learning is and identifies its major uses; identifies the four major types; provides an overview of the technology needed; and lists the project issues--that is, management and learning issues--that need to be addressed when developing materials for online learning.
Carliner, Saul. VNU Business Media (1998). Books>Education>Online
