Indicizzazione Semantica Nell'era Digitale
Dal punto di vista teorico, uno strumento di indicizzazione per soggetto rigoroso e coerente possiede un indubbio valore, di gran lunga superiore rispetto alle applicazioni di information retrieval più brutali, basate sulla semplice corrispondenza tra parole cercate e parole presenti nei documenti. Ma allora perché l'indicizzazione per soggetto è ancora così poco praticata?
Gnoli, Claudio. E.S. Burioni (2002). (Italian) Articles>Internet>Online
Information About Video Conferencing: What You Need To Know
Video conferencing is the technique of meeting in a group over a network employing video and audio transmission technology and equipment. Armed with information about video conferencing businessmen, technologists, scientists and government heads started to explore ways to bring the world closer together and enable meetings of many people located in different parts of the globe. Video conferencing is the process of being able to see and interact with a group of people located at any point of the world at the same time.
Shakir A. Ezine Articles (2007). Articles>Collaboration>Videoconferencing>Online
An Information Development Methodology for the World Wide Web

Technical communicators are asked more and more to develop information for delivery on the Internet's World Wide Web. To develop this information, technical communicators need to pay close attention to the characteristics and qualities of the Web as a medium for communication so that they don't merely duplicate practices intended for paper or other media. Technical communicators can, however, draw on many existing concepts from technical communication and software engineering practices. This article describes a process-oriented methodology for Web information development that takes into account the characteristics and qualities of the World Wide Web.
December, John A. Technical Communication Online (1996). Design>Information Design>Online
Information Layering: Providing Need-Based Information 
Information Layering is not new, but it has acquired a new dimension through modern technical and interactive possibilities. Even as of now, this technique can be used to make HTML-help considerably more user friendly.
Achtelig, Marc. indoition engineering (2005). Articles>Documentation>User Centered Design>Online
Instant Messaging--Another Format to Worry About? 
IM lived for years as an obscure technology in the shadow of the WAP (wireless application protocol) wireless Web, and is still used chiefly by teenagers. But IM has recently become a source of revenue for financially beleaguered telecoms, and has been discussed as a possible replacement for e-mail.
Perlin, Neil E. Intercom (2003). Articles>Writing>Online>Instant Messaging
Institutional Repositories: Partnering with Faculty to Enhance Scholarly Communication
Institutional repositories build on a growing grassroots faculty practice of posting research online, most often on personal web sites, but also on departmental sites or in disciplinary repositories. This demonstrates a desire for expanded exposure of, and access to, their work. In addition, digital publishing technologies, ever-expanding global networking, and enabling interoperability protocols and metadata standards are coalescing to provide practical technical solutions that can be implemented now. The convergence of these interrelated strands indicates that institutional repositories merit serious and immediate consideration from academic institutions and their constituent faculty, librarians, and administrators.
Johnson, Richard K. D-Lib Magazine (2002). Articles>Publishing>Online
Instructional Text in the User Interface: Some Counterintuitive Implications of User Behaviors
User assistance occurs within an action context--the user doing something with an application--and should appear in close proximity to the focus of that action--that is, the application it supports. The optimal placement of user assistance, space permitting, is in the user interface itself. We typically call that kind of user assistance instructional text. But when placing user assistance within an application as instructional text, we must modify conventional principles of good information design to accommodate certain forces within an interactive user interface. This column, User Assistance, talks about how the rules for effective instruction change when creating instructional text for display within the context of a user interface.
Hughes, Michael A. UXmatters (2007). Articles>User Interface>Help>Online
Integrating Javadoc (API Reference) with JavaHelp (Online Help): Two Approaches
Although online help (either task-based or UI-centric) and API reference documents serve different purposes, there are times when you may want to at least create associations between the two or at most merge them into one system.
Sapir, Rick. KeyContent.org (2004). Articles>Documentation>Online
Integrating the Web into Education for Technical Communication Majors: A Process-Oriented Approach
As the work of professional technical communicators has broadened in scope, so has the challenge of integrating this broader range of concerns into everyday practice.Within the academic world, the response has usually been separate courses. Many undergraduate and master's programs in technical communication sport courses in usability testing, visual communication, project management, and technical writing and editing.
Carliner, Saul. Saul Carliner Studio (2002). Articles>Education>Online
Interactive Electronic Technical Manuals
Advances have been made to provide that information online to the point where electronic access to the information involves nothing more futuristic than a laptop computer and access to a database.
Albing, Bill. KeyContent.org (2004). Articles>Documentation>Interactive>Online
Interactive Help: Adapting Content for Multiple Users 
Most online help systems present a 'one-size-fits-all' solution—fixed content for each topic—but users’ experience levels and backgrounds are complex and diverse. Users lose time and patience sifting through topics that either do not match the problem a user is trying to solve, or that present information that does not match a user's knowledge level. A group of Masters students at Carnegie Mellon University tackled this problem. As a course project, the team created an online help prototype that contains different levels of help, a prototype that gives users a choice about how much information they want to see.
Downs, Christina M. and Anne F. Jackson. STC Proceedings (2001). Design>Documentation>Online>Help
Interchange Keynote Presentation: E-Learning
In today's market, corporations consider 'cost avoidance' a top priority; nonetheless, complex products and tasks still demand training. Therefore, organizations look for efficient and effective training methods. E-learning answers that search.
Gruener, Bill. Boston Broadside (2001). Articles>Education>Online
Internationalizing Online Training 
Online training is becoming increasingly popular; however, geographic and cultural distance can work to your disadvantage. St.Amant outlines how to set up a training program that both attracts and benefits communicators in locations around the globe.
St. Amant, Kirk R. Intercom (2006). Articles>Education>Online>Localization
The Internet and the English Language
Explores how the use of e-mail and Internet chat rooms is contributing to the deterioration of the English language.
Carter, Terence. Writer's Block (1999). Articles>Language>Online
Internet Marketing: What NOT to Do (And What Not to Fall For)
Do you sell over the Internet? If you do, and if your goal is to develop a long-lasting, trusting relationship with your customers, here are some things to avoid doing. And if you're buying over the Internet, here are some things to watch out for.
Internet Public Relations and Messaging Can Drive Visibility and Sales
Today it’s harder than ever for companies to get above the noise and get their messages heard. Many consumers are so overwhelmed with advertisements about new products and marginally improved releases that they automatically tune out anything that sounds promotional. While it may seem like there’s no time to learn new tools and technologies, there are many sites that offer useful guides, quick tips and case studies on how to achieve measurable results.
Woods McNamara, Julie. Communication World Bulletin (2003). Articles>Business Communication>Public Relations>Online
Internet Resources for Editors 
This month, I’ll depart slightly from my usual topic and focus on onscreen practices that aren’t actual edits—but that support activities such as fact-checking that we must perform while editing. Specifically, I’ll describe how to use the Internet as a research tool to improve the quality of your editing.
Hart, Geoffrey J.S. Intercom (2003). Articles>Editing>Online
Internet Resources for Technical Communicators
This page contains links to Internet resources for technical writers (or if you prefer, technical communicators).
Review: Internet-Based Workplace Communications: Industry and Academic Applications

Internet-Based Workplace Communications: Industry and Academic Applications, edited by Kirk St.Amant and Pavel Zemliansky, is a collection of essays that aims to bridge a gap between academic and industry understandings of the role of digital technologies in business and technical communication. The essays consider the implications of new online communication technologies for classroom and workplace practices. Although the essays are geared toward an academic audience and do not offer a comprehensive look at Internet-based workplace practices, the collection can serve as a starting point for educators who would like to discuss in their technical communication courses the implications of integrating Internet technologies into contemporary communication practices.
Jablonski, Jeffrey and Jessica Reyman. Journal of Business and Technical Communication (2007). Articles>Reviews>Business Communication>Online
Internet2 is a high-performance network that uses an entirely different infrastructure than the public Internet we know and love/hate today. And there are already over 200 universities and scientific institutions, and over 60 communications corporations (notice the .edu top-level domain), in the Internet 2 network.
Calore, Michael. Webmonkey (2003). Design>Web Design>Online
Introduction to Electronic Publishing on the Internet 
Publishing electronically is becoming increasingly important as global networks expand, providing a new audience. for the new medium. The volume of information available electronically is staggering, and electronic media are becoming available to thousands of more people daily. The audience for electronic publishing is vast, educated, scientifically and technologically sophisticated, and international, perhaps more so than for print publications. Electronic professional journals (e-journals) are gaining acceptability, especially when editors exercise credible peer review. Because many technical communicators are technologically oriented, they are well positioned to facilitate electronic document publishing Knowing how to use the Internet can be an important job skill.
Farrell, Susan and Leigh McElvaney. STC Proceedings (1994). Articles>Publishing>Online
Iolis Authoring in a Web Environment 
Recently, there has been increasing focus on the acquisition of research skills by law undergraduates. One reason for this interest is a belief that many such students do not acquire an adequate level of research skills by the time that they graduate. Reflecting this concern, the Law Society/Bar Council's Joint Statement on Qualifying Law Degrees and the Quality Assurance Agency's Benchmark Standards for Law both place great emphasis on the need to improve research skills training at University level. In the light of these developments, Durham University's Centre for Law and Computing was asked to develop a self-paced learning package providing more advanced training on the skills necessary to do legal research projects. It was envisaged that the learning package in question would take the form of an Iolis style workbook. Rather than use traditional law courseware authoring tools, however, the Centre chose to experiment by attempting from the outset to develop the workbook as a website comprising interlaced text and interactions. If successful, such an approach would have the benefits of producing a prototype that was: (i) readily accessible across the Internet, or a campus intranet; (ii) customisable to the needs of individual law schools; (iii) flexible enough to reflect more of an author's own personal approach; and (iv) massively interconnectable with campus intranets and with the Internet at large.
Widdison, Robin. JILT (2002). Articles>Education>Legal>Online
Is Distance Education for You? 
Cooke discusses the benefits and drawbacks of distance education.
Cooke, Lynne. Intercom (2000). Articles>Education>Online
Because of the advances of computer technology and the accessibility of the Information Information Superhighway, electronic publishing is surpassing print literature. Electronic publishing includes libraries, on-demand publishing and journals. This paper specifically covers the purpose of electronic journals and the techniques for publishing. It also focuses on the advantages and disadvantages of electronic journals, and asks 'Is it a viable form of written communication?'
Burdan, Amy L. STC Proceedings (1995). Articles>Scientific Communication>Publishing>Online
Issues in Designing, Implementing, and Evaluating a Help System 
The design team for a major new product approached our publications group about ideas on developing an online manual and/or online help. Together, we developed a task-oriented, easy-to-use online help system, and continue to work together to evaluate it. Where do we best put the buttons that access the help for various subsystems?
Evans, Jeanette P. STC Proceedings (1993). Articles>Documentation>Online>Help
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