Accessibility Meets Usability: Designing for Multimedia Using Digital Storytelling  

Initially, this article provides an overview of digital storytelling that describes its uses, technology, a methodology for creating a digital story, tips for creating a digital story, assessment strategies for digital stories, and links to current examples of digital stories. Next, this article recounts the third author's first experience with digital story-telling, in the context of helping children with hearing loss adopt a more positive frame of reference toward their disability. It describes the storyboarding process, explains how writing is still a primary concern, and gives some valuable advice concerning the pros and cons of dabbling in high- technology. Last it discusses accessibility and usability requirements for digital stories.

Reece, Gloria A. and Judy Vinegar . STC Proceedings (2004). Articles>Accessibility>Multimedia>Usability

Achieving Minimalism through Interactive Multimedia  

Use interactive multimedia with text-based online documentation to achieve the minimalist model pioneered by instructional design guru John Carroll. Non-linear modules of 'real' tasks help users get started fast, and quickly learn from any errors.

De Yoreo, Dave and Ben Kauffman. STC Proceedings (2004). Design>Multimedia>Interaction Design>Minimalism

ACM SIGDOC (Special Interest Group on Design of Communication)  

The ACM Special Interest Group on documentation provides a forum on documentation and user support for computer products and systems. The SIG studies processes, methods, and technologies for communicating information via printed and online text, hypermedia, and multimedia. Members include technical communication professionals, educators, and researchers, as well as system designers, developers, usability specialists, and managers responsible for producing or supervising the creation of documentation, online help systems, and end user interfaces. SIGDOC offers conferences, a high-quality Web site, and The Journal of Computer Documentation, a respected quarterly publication.

ACM SIGDOC. Organizations>Documentation>Multimedia

Adobe Creative Suite 3 Video Workshop

You can use the Adobe Creative Suite 3 Video Workshop to start learning about any application you're interested in, whether you own it or not. The Video Workshop shares expertise from across Adobe and the Adobe community--you'll learn tasks, tips, and tricks from leading designers, developers, and Adobe experts. There are introductory videos for new users, and more experienced users can find videos on new features and key techniques.

Adobe (2007). Resources>Documentation>Multimedia>Video

Ajax for Media: Use Ajax Techniques to Show Movies and Slide Shows

With the advent of widely available broadband, media, movies, images, and sound drive the Web 2.0 revolution. Learn to combine media with technologies such as PHP and Asynchronous JavaScript + XML (Ajax) to create a compelling experience for your customers.

Herrington, Jack D. IBM (2007). Design>Web Design>Multimedia>Ajax

All the Access Money Can Buy

Just when you think online multimedia will never be truly accessible, someone proves you wrong. In BMW Films, Clark sees a tantalizing glimpse of a better web.

Clark, Joe. List Apart, A (2000). Design>Accessibility>Web Design>Multimedia

Animated Character Likeability Revisited: The Case of Interactive TV  

Animated characters have been a popular research theme, but the respective desktop applications have not been well-received by end-users. The objective of this study was to evaluate the use of an animated character for presenting information and navigating music videos within an interactive television (ITV) application. Information was displayed over music video clips with two alternative user interfaces: 1) semi-transparent information overlays, 2) an animated character. For this purpose, the differences between ITV and desktop computing motivated the adaptation of the traditional usability evaluation techniques. The evaluation revealed that users reported higher affective quality with the animated character user interface. Although the success of animated characters in desktop productivity applications has been limited, there is growing evidence that animated characters might be viable in a domestic environment for leisure activities, such as interactive TV.

Chorianopoulos, Konstantinos. Journal of Usability Studies (2006). Design>Multimedia>Interactive>Video

Animation: Technical Documents on the Move  

Coleman presents a four-step process to develop an animation project while insuring consistency and quality.

Coleman, Mary Ellen. Intercom (2000). Design>Multimedia>Interactive

Architectural Considerations in Digital Asset Management

What is the proper foundation for an enterprise-scale Digital Asset Management (DAM) system? How much of that system should be part of an organizations shared infrastructure and how much should be tailor-made to a specific application? There is no single answer to these questions, but changes in the technology industry are forcing everyonevendors and customers aliketo change their assumptions about how DAM systems will be built. This paper explains how the content-management infrastructure is changing, why that matters to DAM, and what benefits can be derived from leveraging a content infrastructure for DAM. Examples from an enterprise implementation at the University of Michigan illustrate the types of architectural issues and requirements that affect platform choices when selecting a digital asset management system.

Walter, Mark. Gilbane Report (2004). Articles>Content Management>Multimedia

Are You Ready for Multimedia?  

Lights! Action! Sound! There's a certain mystique associated with the design and development of multimedia. A multimedia developer is not quite a movie director, but.... If you're a technical writer, you may already have considered multimedia as a career option, but you may not know what's involved or how to get started. Having the information you need always makes a change easier, so perhaps this information will help you make that career move!

Currie, Cynthia C., Carmie Boutin and Linda Mandra. STC Proceedings (1999). Careers>Multimedia>Technical Writing

Audio Recording of Workshops and Seminars

The AHDS made audio recordings of recent seminars with the aim of transcribing the recordings, and presented them to seminar chairs to facilitate their task of completing reports on each event. This case study looks at some of the issues that occurred as the AHDS recorded and transcribed the material from these seminars. While its findings are based on roundtable seminars, some of them may also be of use to those doing other types of audio recording - interviews, field notes etc.

AHDS (2006). Articles>Collaboration>Multimedia>Audio

Authoring and Viewing Hybrid CD-ROMs  

Hybrid CD technology, which allows publishing documents on CD-ROM and placing updates on a Web/FTP server, is the solution of choice for the delivery of time-critical, large technical documents requiring frequent updates.

Lanyi, Gabriel. STC Proceedings (1999). Design>Multimedia>CD ROM

Authoring and Viewing Hybrid CD-ROMs  

Lanyi discusses technologies for authoring and viewing hybrid CD-ROMs. He defines hybrid CD-ROMs as standard CD-ROMs that integrate updates users periodically download from the Web. This combination of storage space and timeliness, Lanyi argues, makes hybrid CD-ROMs an effective means of delivering documentation to users.

Lanyi, Gabriel. Intercom (2000). Design>Multimedia>CD ROM

Balancing Act: Keeping Your Screen Movies Small and Beautiful

Screen recordings are a valuable tool for enhancing training, tutorials, manuals and websites. Companies use this technique to produce streaming and downloadable content. The recording tools are readily available and affordable. In this article, we explore some techniques, tips and tricks for recording sound, mouse movement and happenings from your screen to an AVI file. We will talk in both general terms and use specific examples. The examples pertain to HyperCam, a downloadable screen recording application from Hyperionics Technology. Like most screen recording applications, HyperCam captures the action from your Windows screen -- including cursor movements and sound -- and saves it to an AVI movie file.

Rice, William H. IV. WilliamRice.com (2002). Design>Documentation>Multimedia>Screen Captures

Basic Flash Concepts and Terms

Macromedia Flash uses a movie-making metaphor in how they define their concepts and areas of their interface. The basic terms used to describe the animation are the movie, stage and motion.

Kurtus, Ron. School for Champions (2002). Design>Web Design>Multimedia>Flash

The Basics of QuickTime 5

This article focuses on Apple’s latest release, QuickTime 5, both from a user’s and developer’s perspective. I'll also describe the tools you'll need, the creative possibilities, and how to best deliver a project to your intended audience.

Marioni, Reno. Webmonkey (2001). Design>Multimedia>Streaming>QuickTime

Behringer Multitrack Audio Mixer

Introduces how to perform multimedia audio mixing and editing using a Behringer multitrack mixer.

Pratt, Andrew and Dave Long. Studio for New Media (2004). Articles>Documentation>Multimedia>Audio

Best Flash Animation

A collection of links to tutorials and high-quality rich media interface designs.

Best Flash Animation. Resources>Directories>Multimedia>Flash

The Best of CHI-WEB and SIGIA-L

The chi-web and sig-ia mailing lists are two email based discussion groups on the topics of web usability, design and human computer interaction (the later with a heavier emphasis on information architecture). To subscribe to chi-web, read the info page or to get a better flavor for what happens there, use its full searchable archive. Alternatively, you can join sigia-l from here or view the sigia-l archive . Using the archives for each mailing list, I've compiled a list of the summary postings from useful threads, and a few personally selected favorite postings. Please note: my list below is not an exhaustive list of summary postings. I just picked the ones I found most salient and valuable for reference. Also, these summaries are collections of contributing posts: they are a mixture of opinions and commentary, with some references to reports, usability data, websites or books.

Berkun, Scott. UIWeb. Resources>Mailing Lists>Web Design>Multimedia

Best Practices in Online Captioning

Use of online video has grown faster than the use of accessibility in online video. Though bandwidth costs for video files can still be high compared to ordinary text-and-graphics Web pages, it is nonetheless easy to digitize video and post it online. It's easier to broadcast your video to the world via the Internet than it is to get the same video on television. Online multimedia are a useful and valid new medium of communication - for most people.

Clark, Joe. JoeClark.org (2004). Design>Accessibility>Multimedia>Video

Better Flash Websites

Alhough Flash has some intrinsic usability problems, designers can respect user expectations about consistency, accessibility, and common sense, and therefore make better Flash websites.

Baker, Adam. Merges.net (2001). Design>Multimedia>Interactive>Flash

Bill Gates' Last Day At Microsoft

Bill Gates gave his last keynote at the 2008 CES show in Las Vegas and he started it out with a spoof of what his last day might be like and includes cameos from a number of Microsoft executives and some Hollywood stars, celebrities and politicians. This video is just an excerpt of the longer keynote.

Catalyze (2007). Careers>Workplace>Multimedia