Technical writers have no formal professional certification to demonstrate their expertise. If you need a position as a documentation specialist, how do you present yourself as a qualified, quality applicant? Here are a few articles that should help you.
Remember that when you speak to a reporter, you're potentially speaking to an audience of hundreds or thousands of people. Try not to appear negative or confrontational. A hostile attitude will make it difficult for viewers to take your point seriously.
It's often the final hurdle to getting a job and the point of the interview process when employers look for information they can't get from your resume or during an interview. Here's everything you need to know about references -- from whom to ask to how to ask them -- to guarantee you get rave reviews.
For most job candidates, the interview experience is "an emotionally challenging endeavor". To succeed in interviews, candidates must understand the emotional labor needed to "manage their feelings" as they "create a publicly observable facial and bodily display". This is particularly true when recruiters use open-ended interviews that are not constrained to a narrow set of questions. My work in conducting research interviews illustrates several aspects of emotional labor in the interview context. Although I will talk from the perspective of the interviewer, my discussion of my own emotional labor is instructive for people entering an open-ended interview as either interviewer or interviewee because the challenges of emotional labor within the open-ended interview context apply to either interview role. Additionally, although I will draw on examples of datagathering interviews within a research context, this discussion of emotional labor applies to any interview setting--research, job interview, and so on--because the difficulties one encounters are similar across various open-ended interview situations.
A troupe of disco dancers in gold bodysuits was about to hit the stage. Several of our corporate leaders—dressed as famous pop stars from the 1970s—milled around nervously in the wings. And I remember thinking, “What the heck have we got ourselves into?” I was part of the employee communication team for a government-owned financial institution: Farm Credit Canada (FCC). We were about to open our 2005 corporate office conference before a crowd of 500 people, many of them accountants. A campy musical opening could be seen as a risky choice. But here's what brought me peace of mind: I knew that behind the glitz, we had built our conference on a solid foundation of business thinking.
Once you receive a job offer, you must decide if you want the job. Fortunately, most organizations will give you a few days to accept or reject an offer. There are many issues to consider when assessing a job offer. Will the organization be a good place to work? Will the job be interesting? Are there opportunities for advancement? Is the salary fair? Does the employer offer good benefits? Now is the time to ask the potential employer about these issues—and to do some checking on your own.
This presentation will provide techniques technical communicators can use to sell themselves to prospective employers who don't understand what technical communicators can do for them.
Perhaps one of the bigger challenges faced by white paper writers is coming up with good content. The default course of action is to do a Google search. While this approach can yield valuable information, the best pearls reside inside someone else's head.
An interview is a funny situation. It's like a friendly conversation between strangers, but unlike the kind you may have on the bus. When chatting on the bus, people try very hard to agree with each other and to quickly communicate interesting information. Each person wants to be liked and adjusts the way they speak and what they say so as not to offend. This type of exchange is perfectly fine for maintaining civil society -- deeper exchanges can always happen as an acquaintance deepens -- but shallow banter isn't appropriate for an interview. You need to find out what someone is experiencing, what they're thinking, or what their real opinions are.
Frequently, technical communicators who have been promoted into management find themselves facing the need to interview candidates for open positions. While successful interviewing is key to finding the right match for open positions in the department, all too often interviewing skills are not a part of any management training programs that the interviewer may have completed - if management training was ever part of the technical communicator's career development program at all. This article unveils the secrets to successful interviewing and hiring.
The technical communications profession involves a unique mix of technical and communication skills, which is not easy to find. Most managers have had the experience of interviewing and subsequently hiring a candidate who later turns out not to be the right person for the job. This situation begs the question of how to identify which candidate is a good fit for a given position. The answer is that there are five key activities that make the difference between a successful hiring decision and a not-so-successful one. We have all been on both sides of the interview, and this article will attempt to make you, the interviewer, more successful.
By providing an empirical comparison of two evaluation approaches, this article aims to make it easier to choose between focus groups and individual interviews as a way of evaluating documents, and thereby to contribute to a methodology of text evaluation. The article first presents the relevant literature and then moves on to present the results of the authors' experiment. The authors find that focus groups tended to identify acceptance problems, while individual interview participants focused on comprehension.
Here’s a quick tip for you as you conduct your goal-directed interviews with users and potential users: Leave a four-second pause after your interviewee pauses their response, allowing them to add more information or additional detail.
After spending 25 years in the FBI as a special agent in the area of counterintelligence (catching spies), you learn a thing or two about dealing with people. You learn that what motivates people is not your words but your body language. You can’t get someone to trust you just because you say so, you have to demonstrate it.
Interviews are particularly useful for getting the story behind a participant's experiences. The interviewer can pursue in-depth information around a topic. Interviews may be useful as follow-up to certain respondents to questionnaires, e.g., to further investigate their responses. Usually open-ended questions are asked during interviews. Before you start to design your interview questions and process, clearly articulate to yourself what problem or need is to be addressed using the information to be gathered by the interviews. This helps you keep clear focus on the intent of each question.
Group interviews can be an effective means for collecting information for competitive proposals. Many knowledgeable people who are phobic about writing will talk freely during a group interview. In addition, people who consider themselves too busy to write a section of a proposal may be amenable to committing 2 - 3 hours to a technical or project management interview.
The acronym GD stands for Group Discussion and has now become as interview in professional and academic circles. The basic aim of the Group Discussion is to evaluate the effectiveness of the candidate in a group activity. This effectiveness is judged through the leadership qualities and the communication skills displayed.
Remember when interviewing meant dressing up, grabbing your best samples, and heading over to meet your potential employer face to face? Today the industry trend is to conduct most first interviews over the telephone. With the emergence of telecommuting and a global workforce, I don't see the trend toward telephone interviews going away any time soon.
When you finally get the approval to hire a contract technical writer you'll want to go about it the right way in order to avoid problems and ensure success. This article provides insight on what you need to do before you start looking for a contract technical writing professional and how to go about finding one suitable for your project.