Information design (also known as 'information architecture') is the study of the details of complex systems. Among these are websites, user interactions, databases, technical writing documentation, and human-computer interfaces.
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Information Architecture and Ulcers
Being an information architect can be stressful. There are certain points in the design process that are more stress-inducing than others.
Morville, Peter. Argus Center (2000). Articles>Information Design>Project Management
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Information Architecture Challenges
Creating the information architecture for a site sounds like a science (and some people do study it as a science!) but for our purpose as Web Designers we just want to learn how to structure the information on a website to maximise the target users ability to find what they want.
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Information Architecture Concepts for the Technical Writer
Information Architecture (IA) as a discipline practiced by professionals in the information processing and development industry has many definitions and levels of understanding.
Gummaraju, Anupama. Indus (2005). Articles>Information Design>Writing>Technical Writing
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Information Architecture Defined
Much like our real world namesakes, information architects design spaces for human beings to live work and play in. The big difference is the materials we work with: cement is replaced with thesauri, timber with hierarchies and steel with interaction flows. Confused? Let me tell it as a story. Oh, and to do so I’m going to have to reveal I’m a big dork. Hope this won’t slow you down.
Wodtke, Christina. SitePoint (2000). Articles>Information Design
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Information Architecture for the Rest of Us
The purpose of this article is to explain information architecture in a very simple and clear manner. If you have been confused about information architecture and what it is all about, this is exactly the article you should read. An analogy is used to get at the core concepts and several useful examples are provided.
Rhodes, John S. WebWord (2002). Articles>Information Design>User Interface
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Information Architecture Glossary
This glossary is intended to foster development of a shared vocabulary within the new and rapidly evolving field of information architecture. It should serve as a valuable reference for anyone involved with or interested in the design of information architectures for web sites, intranets and other information systems.
Hagedorn, Kat. Argus Center (2000). Resources>Information Design>Glossary
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Information Architecture Institute Job Board 
The IAI Job Board lists job postings related to information architecture, as well as information design, interaction design, user experience, and HCI.
Interaction Design Association (2005). Careers>Job Listings>Information Design
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Review: Information Architecture Library Quick Reference: Special Deliverable
In this column, you'll find an overview of three IA books from a deliverables point of view. The purpose of this article is not to say whether one book is better than another, or even to comment on the overall quality of the books, but to provide a guide to what kind of deliverables information you can find in each book, and where.
Brown, Dan. Boxes and Arrows (2003). Articles>Reviews>Information Design
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Information Architecture Meets Usability
A discussion of the common pitfalls of web usability and information architecture, and the state of the web industry today.
Stewart, Bruce. O'Reilly and Associates (2003). Design>Information Design>Usability
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Information Architecture of Content Management
When people think about content management, they generally think about it from a systems perspective, focusing primarily on tools and technology. While it is true that content management usually requires a technological solution, it also requires that content be designed for reuse, retrieval, and delivery to meet your authors' and customers' needs. Content management requires that tools be configured to support authoring, reviewing, and publishing tasks, but first, those tasks must be designed. Designing content and the processes to create, review, and publish it is what information architecture is all about. The Information Architecture section of The Rockley Report will focus on the different aspects of information architecture for content management. This article introduces you to some of the components of information architecture that we will cover in The Rockley Report over time.
Rockley, Ann. Rockley Bulletin (2004). Articles>Content Management>Information Design>Content Strategy
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The Information Architecture of Everyday Things 
Information architecture is as old as human communication. Where there's information, there's architecture.
Garrett, Jesse James. JJG.net (2002). Presentations>Information Design
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Information Architecture of the Shopping Cart
This white paper explores the principles of design for process-oriented information architectures by illustrating the best practices in the design of e-commerce ordering systems commonly referred to as 'shopping carts.'
Bidigare, Sarah. Argus Center (2000). Articles>Information Design>E Commerce
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Information Architecture Resources
A collection of online resources in information design and information architecture.
Garrett, Jesse James. JJG.net (2002). Resources>Information Design
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Information Architecture Tutorial
Information architecture is the science of figuring out what you want your site to do and then constructing a blueprint before you dive in and put the thing together. It's more important than you might think, and John Shiple tells you why.
Shiple, John. Webmonkey (1999). Design>Information Design>Web Design
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Review: Information Architecture With XML: A Management Strategy
Despite the plethora of books positioning Extensible Markup Language (XML) as the next software programming language for IT gurus to master, the XML specification is not a programming language. Instead, it is a set of strategically important data standards that, when implemented from a tactical point of view, can provide organizations with value unsurpassed by many of the technologies that have come before it.
Abel, Scott. STC Hoosier (2003). Articles>Reviews>Information Design>XML
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Information Architecture: A Rose by Any Other Name...
The efforts to define our field and our role are understandable by-products of our economic times and of forces in our contexts of practice. What are the pressures behind this quest for definition? What are the options (and potential advantages) of refusing to pigeonhole ourselves?
Stott, Lynn. Boxes and Arrows (2004). Careers>Information Design>Professionalism
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Review: Information Architecture: Blueprints for the Web
While there are many fine books that go into great depth on various aspects of the information architecture and design process, 'Information Architecture: Blueprints for the Web' is, essentially, a primer on successful website design.
Olshavsky, Ryan. Boxes and Arrows (2002). Articles>Reviews>Information Design
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Because information architecture is taking center stage in many different information development contexts, technical communicators must fully understand the impact that information architecture has on their customers and their business. This special section, and the breadth of areas considered and discussed in the articles, demonstrate this impact.
Ames, Andrea L. and Michelle Corbin. Technical Communication Online (2007). Articles>Information Design
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Information Architecture: From Craft to Profession
Teaching information architecture as a profession in the process of being born, author and educator, Earl Morrogh, in his new book, 'Information Architecture: An Emerging 21st Century Profession' places information architecture in an historical context analogous to the history of architecture.
Morrogh, Earl. Boxes and Arrows (2002). Articles>Information Design>History
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Information Architecture: On the Web, In Help, and In Print 
Today, a decade into an explosion of Internet-based communication, the web is like a vast and confusing hall of mirrors. It’s full of links to other links, graphic design that distorts rather than illuminates information, whizbang features, silly eye-candy, and dead-ends all of which impede the progress of people searching for information.
Sisler, Paul, John Moreau and Catherine M. Titta. STC Proceedings (2001). Articles>Information Design>Web Design
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Information Architecture: Organizing Chaos, Metadata, Taxonomy vs. Folksonomy, and the Dublin Core
An interview with Kevin Shoesmith about information architecture and the challenge of organizing complicated websites. Shoesmith explains about the importance of metadata, providing user-driven organization, taxonomy vs. folksonomy, the Dublin core, the usability of web menus.
Shoesmith, Kevin and Tom H. Johnson. Tech Writer Voices (2007). Articles>Information Design>Metadata>Podcasts
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Information Architecture: The Key to HTML Email Optimization
Over the years, email has established itself and still remains one of the most powerful and cost-effective tools to promote new offers, maintain regular dialogue with customers and generate demand for online and offline channels. However, with today’s epidemic of email overflow, email marketers face an instant verdict by the recipients.
Hurol Inan (2005). Articles>Information Design>Email
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Information Architecture: Where Does It Fit?
It seemed five years ago that 'information architect' was becoming a popular, fancy name for tech writer. Have all of the information architects of the late '90s morphed into usability specialists with a special emphasis on the Web? Or have they gone back to being 'learning products engineers' and 'technical writers'?
Lizak, Samantha. STC Williamette Valley (2004). Careers>Information Design>Web Design
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Information Architecture: You Do It, You Just Don't Know It
As we await the beginnings of an economic recovery, it’s more important than ever to optimize rather than to innovate. Business is slower and budgets are smaller. Projects are more often about evolving a process or product rather than starting from scratch. As an information architect, I have seen a shift in the kinds of Web development projects that my clients request.
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Information as Commodity: The State of Technical Communication in the New Millenium
With the information revolution, technical communicators need to problematize the definition of information, re-evaluate our role in the information food chain as both information producers and consumers, and re-examine how and why we produce information.
Chu, Steve W. STC Proceedings (2000). Presentations>TC>Information Design
