#32374
Technical Communication Outsourcing: The Twelve Driver Framework Tutorial 
Almost all IT, engineering research, financial analysis, and manufacturing industries are confronted with a question: to outsource or not? The outsourcing and offshoring trend is inspired by success stories of huge cost savings, decreased time-to-market, and better quality. Simultaneously, outsourcing-gone-bad stories highlight how hidden costs exceed benefits, cross-cultural problems impact quality, and intellectual property risks shadow project lifecycles. Managers in companies are presented with a confusing picture for which there are no easy answers. Companies, vendors, and policymakers need a framework to understand the outsourcing phenomenon and plan implementation strategies for outsourced projects. At present, many companies go with the gut based on the experience of others and media reports. But very rarely are two technical documentation tasks alike and never are the concerns of two technical communication tasks the same. This tutorial presents the twelve driver framework and the driver-model percentage matrix to assess the benefits and risks of outsourcing a technical communication task. In the end, qualitative decision-making will determine an organization's decision about outsourcing, but the use of such a framework and related metrics will greatly enhance the quality of the final choice.
Padmanabhan, Poornima. IEEE Transactions on Professional Communication (2007). Journals>Project Management>Assessment>India
#32667
Gives the Indiana technical communication community access to relevant, valuable career opportunities of interest to local technical communicators, and from all over North America.
#32669
The Indiana Chapter of STC represents professional technical communicators in the state of Indiana. Our chapter meetings are held each month in Indianapolis, the state capital. Indiana STC also has a satellite group that meets each month in Ft. Wayne, Indiana.
#33194
UsabilityMatters.org is a non-profit organization working towards design awareness and exchange of design sensibilities through interaction between designers and design sensitive consumers. It is a forum dedicated to discussing, improving and promoting the work of the Usability and Interaction design community in India.
#33422
An average internet-banking user of this bank would be an Indian whose primary language, either at school or at home, was not and is not English. Such a person would not even notice the errors I’ve marked. Such a person would find the text totally comprehensible, unambiguous, and useful - though a tad incomplete because it answers only about four questions and doesn’t even address the how-to of the options provided by the internet-banking facility.
Info Developer (2008). Articles>Usability>Technical Writing>India
#34182
Collaborative ICT for Indian Business Clusters 
Indian business clusters have contributed immensely to the country’s industrial output, poverty alleviation and employment generation. However, with recent globalization these clusters can lose out to international competitors if they do not continuously innovate and take advantage of the new opportunities that are available through economic liberalization. In this paper, we discuss how information and communication technologies (ICT) can help in improving the productivity and growth of these clusters.
Roy, Soumya and Shantanu Biswas. WWW 2007 (2007). Articles>Business Communication>Regional>India
#34503
Tips For Effective Usability Testing In India
An introduction to usability testing and 15 tips for effective usability testing in India. Created and presented by Abhay Rautela at the Management Development Institute, Gurgaon, India during the second day of Bar Camp Delhi 6.
Rautela, Abhay. SlideShare (2009). Presentations>Usability>Testing>India
#34569
Fifteen Tips for Effective Usability Testing in India
An Introduction to Usability Testing and Tips for Effective Usability Testing in India. Created and presented by Abhay Rautela at Management Development Institute, Gurgaon, India at Bar Camp Delhi 6
Rautela, Abhay. Cone Trees (2009). Presentations>Usability>Testing>India
#34824
Increasingly, individuals across the world seek relations of cooperation and collaboration rather than that of command and control. This need has influenced the rate at which individuals have allowed the Internet to intricately weave itself into their everyday lives in just over a decade. For many people, human interaction has truly adopted a virtual dimension. Online communities now link to one another and form a complicated technical web of interactions. Social networking Web sites (SNWs) are online tools that have transformed the virtual encounters of the past that were technical and impersonal to today's virtual socialization that is truly nontechnical, social, and interpersonal. The purpose of this article is to report the findings of a study we conducted among university students. We developed a survey to identify the reasons for which individuals use SNWs. We believe that these findings contribute to understanding future workplace expectations and arrangements.
Agarwal, Shaijila and Monika Mital. Business Communication Quarterly (2009). Articles>Education>Social Networking>India
#35675
The Growing Sector of Technical Communication in India
Over the past decades, technical communication in India has grown from an unknown profession to an indispensable part of many industries and sectors. A testimony to the maturity and significance of this professional field is the tremendous growth of the so-called TWIN community, representing the Technical Communicators of India.
Ramamurthy, Ramesh. TC World (2009). Articles>TC>Community Building>India
#35685
Attrition and Motivation: Retaining Staff in India
Many international companies in India struggle to find and keep the right people for the job. High attrition rates cause unforeseen expenses and sometimes even crush the entire Indian business venture. Motivating workers becomes a vital part of the business. But how do you motivate the Indian employee?
Groznaya, Elena. TC World (2009). Articles>Management>Outsourcing>India
#35694
Challenging and Being Challenged: Westerners' Encounter with the Indian Culture
Historically India attracted a lot of Western attention due to its different and complex culture, its spiritual philosophy and rich natural resources. Obviously, this attraction had both positive and negative effects. However, during the many centuries of colonization the country tried to safeguard its unique cultures and value systems. Nowadays, India as a country with a booming economy and a relatively stable democratic system looks even more promising to the West. All this explains the growing stream of foreign tourists, business people and researchers.
Groznaya, Elena and Pranjali Bandhu. TC World (2008). Articles>Collaboration>Regional>India
#35939
The Mentorship program organized by the STC India chapter 2009 has been quite an enriching experience. This is the first time that I volunteered for a mentor role. It contributed immensely to my professional growth as a mentor, and, most importantly, I am happy to be of some help to a fellow writer's success.
#36722
Do Indian Technical Writers Need Professional Courses?
After carefully studying the various areas that can be touched upon, we identified performance and the need of systematic Technical Writing education as the focus for our research. We prepared two surveys and then hosted them on SurveyMonkey.com for 50 days. The first survey was for Technical Writing Managers (Hiring Managers) and the second was for Technical Writers. The first survey was completed by 14 participants whereas the second survey was completed by 185 participants.
Pandit, Makarand M. and Gyanesh Talwar. Indus (2010). Articles>Education>Technical Writing>India
