A directory of resources inthe field of technical communication.

Human Computer Interaction

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151.
#25673

Perspective: How Can Human Factors Education Meet Industry Needs?   (PDF)

Today, industry is looking to developers (engineers and programmers) to do their own human factors.

Shapiro, Ronald G. HFES (1995). Careers>Human Computer Interaction

152.
#10417

Physical, Cognitive, and Affective: A Three-part Framework for Information Design   (peer-reviewed)   (members only)

This article first explores limitations of the prevailing concept of document design. Next, it offers a definition of information design—a framework meant to broaden the popular perspective on design in our field. The article then describes in detail the three types of design activities involved in technical communication: physical design, cognitive design, and affective design. Last, this article suggests the strengths and limitations of this framework. Appendixes describe implications of this framework to the teaching of technical communication to majors in the field, to the practice of technical communication in industry, and to research in the field.

Carliner, Saul. Technical Communication Online (2000). Articles>Human Computer Interaction>Information Design

153.
#24349

Planet HCI

Planet HCI is a web aggregator of feeds from HCI-related blogs.

Planet HCI (2004). Resources>Directories>Human Computer Interaction>Blogs

154.
#33467

Polite Computers Win Users' Hearts and Minds

Computer glitches would be a lot less annoying if the machines were programmed to acknowledge errors gracefully when something goes wrong, instead of merely flashing up a brusque "you goofed" message.

Biever, Celeste. New Scientist (2004). Articles>Human Computer Interaction>User Interface

155.
#18399

The Post Disciplinary Revolution: Industrial Design and Human Factors—Heal Yourselves

The fault lies with the separation of powers. There are four legs to product development. Four equal legs are required for good product design, all sitting on the foundation of the business case.

Norman, Donald A. JND.org (2000). Design>Human Computer Interaction>Usability

156.
#22248

Post-Cognitivist HCI: Second-Wave Theories   (peer-reviewed)   (members only)

Historically, the dominant paradigm in HCI, when it appeared as a field in early 80s, was information processing ('cognitivist') psychology. In recent decades, as the focus of research moved beyond information processing to include how the use of technology emerges in social, cultural and organizational contexts, a variety of conceptual frameworks have been proposed as candidate theoretical foundations for 'second-wave' HCI and CSCW. The purpose of this panel is to articulate similarities and differences between some of the leading 'post-cognitivist' theoretical perspectives: language/ action, activity theory, and distributed cognition.

Kaptelinin, Victor, Bonnie A. Nardi, Susanne Bodker, John M. Carroll, Jim Hollan, Edwin Hutchins and Terry Winograd. ACM SIGCHI (2003). Articles>Human Computer Interaction>History

157.
#37836

Power or Collaboration—What’s Most Valuable to a UX Leader?

Do UX leaders need to acquire and wield power to ensure their organizations can produce game-changing design? If they don’t already have executive support, can they can collaborate their way to success?

Nieters, Jim. UXmatters (2011). Articles>Human Computer Interaction>User Experience>Project Management

158.
#25643

Preparing for a Career in Human Factors/Ergonomics: A Resource Guide

A collection of articles and presentations about building a career in human factors.

HFES (2005). Careers>Human Computer Interaction

159.
#18368

Presentation Shui

Have you ever been in a room that felt strangely uncomfortable? Most presenters have, making comments afterwards about a forebodingly long executive table, a sterile design that put a chill in the air or a frenetic disorganized feeling that seemed to bounce around the room during the talk. It's reactions like these that corporate room designers and architects seek to avoid, striving to use technology and interior design to create a professional yet welcoming atmosphere. That quest has opened the door to fresh ideas, including the Chinese art of feng shui.

Regenold, Stephen. Presentations (2002). Design>Human Computer Interaction>Presentations

160.
#25325

Productivity and Multi-Screen Computer Displays   (PDF)

One hundred eight university and non university personnel participated in a comparison of single monitor, multi-monitor and multi-monitor with Hydravision display configurations. Respondents edited slide shows, spreadsheets and text documents in a simulation of office work, using each of the display arrays. Performance measures, including task time, editing time, number of edits completed, and number of errors made and usability measures evaluating effectiveness, comfort, learning ease, time to productivity, quickness of recovery from mistakes, ease of task tracking, ability to maintain task focus and ease of movement among sources were combined into an overall evaluation of productivity. Multi-screens scored significantly higher on every measure.

Colvin, Janet, Nancy Tobler and James A. Anderson. Rocky Mountain Communication Review (2004). Articles>Human Computer Interaction>User Interface

161.
#10537

Quick Tips for Finding a Human Factors/Ergonomics Job in Industry

Despite ups and downs in the industrial job market, employment prospects can be outstanding for well-qualified candidates. Regardless of the state of the market, the tips in this brochure will help you improve your chances of success as an industry professional. Employers today have higher expectations for new hires than they did 5, 10, or 20 years ago. Candidates must understand specifics about the employer's industry, but they should also be able to see the big picture involved in a project and to know how to apply human factors principles, frameworks, and techniques. Candidates should have a record of accomplishments, even while in graduate school, such as publications, presentations, and leadership assignments. In all cases, leadership and communication abilities are crucial.

Young, Karen R. and Ronald G. Shapiro. Human Factors and Ergonomics Society (2001). Careers>Human Computer Interaction>Ergonomics

162.
#26631

R.I.P. WYSIWYG

Macintosh-style interaction design has reached its limits. A new paradigm, called results-oriented UI, might well be the way to empower users in the future.

Nielsen, Jakob. Alertbox (2005). Articles>User Interface>Human Computer Interaction

163.
#21259

Redefining Curriculum and Research Initiatives: The Human Computer Interaction Certificate Program, A Year Later   (PDF)

Rensselaer Polytechnic Institute's Graduate Certificate in Human Computer Interaction (HCI) celebrates its first birthday this spring. This program was the result of a joint university and industry partnership between RPI and IBM. Join the team as they discuss the HCI Certificate Program, a year in review.

Hans, David F., Roger A. Grice, Edward J. See and Robert Krull. STC Proceedings (1997). Articles>Education>Human Computer Interaction

164.
#10094

Reducing Reliance on Superstition

Probably the most well-known article in the fields of usability, user interface design and user experience is Miller’s 1956 paper entitled 'The magical number seven, plus or minus two.' It is incredible how this article has lasted for over 40 years, and still seems to influence many design decisions. More recent, better research is available, but not being used.

Bailey, Robert. Human Factors International (2000). Articles>Human Computer Interaction>Research>Cognitive Psychology

165.
#30447

Reification (to Reify)

In the fields of HCI and interaction design the term is however most often used as 'making something material from something abstract.' In other words 'thingifying' something abstract (like an idea, a work practice, a social relationshiop) or at least making a representation of it.

Soegaard, Mads. Interaction-Design.org. Articles>Human Computer Interaction>Interaction Design

166.
#25675

A Report on Human Factors Career Issues and Answers: Planning A Career in an Uncertain Market    (PDF)

The following paper was inspired by presentations at the career panel present at the 46th annual meeting of the Human Factors and Ergonomics Society. The panel consisted of eight human factors professionals from a variety of environments and backgrounds. During this session, panelists were asked to make recommendations to those seeking information about career advancement in human factors and responded to a variety of specific questions about navigating the human factors job market. This paper provides the essence of the opinions and advice of the panelists and the questions from the audience. It is not meant to serve as a transcript of the discussion. Three key recommendations emerged from the panelists’ discussion: (1) be prepared for your search by developing a skill set you can use to market yourself to an employer, (2) be open to change and take advantage of opportunities as they arise, and (3) network. Each recommendation is discussed in its own section, followed by examples of how these recommendations helped the panelists in their own job searches.

Clamann, Michael. HFES (2002). Careers>Human Computer Interaction

167.
#36748

Review: Review of Designing the User Interface: Strategies for Effective Human-Computer Interaction

What this book provides is the foundation for the incredibly broad spectrum of User Interface Design. It focuses more on the what and the why, using a rich collection of insights, observations, experiences, and advice. All of this is backed up by research in all matters of user analysis and interface design. Each chapter contains references to this research, as well as references to the most complete list of User Interface Design knowledge I have ever seen.

Strohmeyer, Bob. Usability Interface (2009). Articles>Reviews>Human Computer Interaction>User Interface

168.
#14488

A Scalable Method for Deductive Generalization in the Spreadsheet Paradigm   (peer-reviewed)   (members only)

In this paper, we present an efficient method for automatically generalizing programs written in spreadsheet languages. The strategy is to do generalization through incremental analysis of logical relationships among concrete program entities from the perspective of a particular computational goal. The method uses deductive dataflow analysis with algebraic back-substitution rather than inference with heuristics, and there is no need for generalization-related dialog with the user. We present the algorithms and their time complexities and show that, because the algorithms perform their analyses incrementally, on only the on-screen program elements rather than on the entire program, the method is scalable. Performance data is presented to help demonstrate the scalability.

Burnett, Margaret, Sherry Yang and Jay Summet. ACM TOCHI (2002). Articles>Human Computer Interaction

169.
#20887
170.
#26641

Scrolling and Scrollbars

Despite posing well-known risks, websites continue to feature poorly designed scrollbars. Among the ongoing problems that result are frustrated users, accessibility challenges, and missed content.

Nielsen, Jakob. Alertbox (2005). Articles>Web Design>Human Computer Interaction>Usability

171.
#27377

Selling Older Users Short

Whenever I hear someone making a general statement about what older people can or cannot do I think of my father-in-law. He's 80 years old and regularly runs marathons and competes in triathlons. He wins too. So I'm always suspicious about stereotypes involving technology and older users.

Weinschenk, Susan. Human Factors International (2006). Articles>Human Computer Interaction>Usability>Elderly

172.
#13999

SIGCHI Bulletin

The scope of Special Interest Group on Computer-Human Interaction (SIGCHI) is the study of human factors in the human-computer interaction process, including research, design, development, and evaluation of interactive computing systems. The focus is on human communication and interaction with computer systems. SIGCHI provides a forum for the exchange of ideas among computer scientists, behavioral and cognitive scientists, system designers, and end users, and it serves as a clearing house of information for the field of human factors and user psychology research and development. The SIGCHI Bulletin is SIGCHI's membership newsletter. It is published six times per year and sent to all members of SIGCHI as a supplement to interactions magazine. The Bulletin publishes SIGCHI news, columns and short articles on a variety of topics, book reviews, announcements of and reports from conferences, workshops, and events of interest to SIGCHI members, and letters to the editor. SIGCHI Bulletin does not accept advertisements; prospective advertisers should consider interactions magazine.

SIGCHI Bulletin. Journals>Human Computer Interaction

173.
#25742

The SIGCHI International Advisory Task Force

SIGCHI has established an International Advisory Task Force to help address issues of the internationalization of the organization. The task force has 20 members, from Europe, Asia, Latin America and North America.

Boy, Guy and David G. Novick. SIGCHI Bulletin (1997). Articles>Human Computer Interaction>International

174.
#13991

SIGCHI.NL

Het doel van deze website is om leden van en geïnteresseerden in de vereniging SIGCHI.NL een platform te bieden om op de hoogte te blijven van de stand van zaken op HCI-gebied.

ACM SIGCHI. (Dutch) Organizations>Human Computer Interaction>Regional>Netherlands

175.
#22005

Sistemas Multimodales

La interfaz entre humanos y computadoras adolece todavía de muchas deficiencias. Los sistemas multimodales, que utilizan elementos multibiométricos, interfaces multimodales y sistemas multisensoriales están empezando a paliar muchas de ellas.

Dursteler, Juan Carlos. InfoVis (2004). (Spanish) Articles>Human Computer Interaction>User Interface

 
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