A directory of resources inthe field of technical communication.


13 found.

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Avoiding Insensitive and Offensive Language

Suggestions for avoiding language that reinforces stereotypes or excludes certain groups of people. Includes examples of sentences and words to avoid, and replacements for them. Includes the following topics: Sexism, Race and Ethnicity, Age, Sexual Orientation, Depersonalization of Persons with Disabilities or Illnesses, Patronizing or Demeaning Expressions, and Language That Excludes or Emphasizes Differences.

Nichols, Wendalyn. Random House. Reference>Style Guides>Discrimination>Ethnicity


Belonging and Diaspora: The Chinese and the Internet

The Internet has become a new global phenomenon, enlarging new democratic discourse and has helped to foster new empowerment and learning experiences. It has also been argued that the Internet can be used for social and political mobilisation. In the case of ethnic groups, the Internet can be used to create new communities or to re-create past knowledges, enabling the maintenance and cultural reproduction of 'old' communities. In the case of the Chinese community, it has been pointed out that the Internet while has been useful in creating a Chinese presence, it nonetheless privileges essentialism and communal hegemony. This has been specifically the point made by some cultural theorists. In their study of the Chinese and Chinese-ness, cultural studies theorists have criticised the hegemonic formation implicit in discussions of the Chinese. They point out that the search by diasporic Chinese for an authentic Chinese meaning is inherently flawed and futile. In deconstructing the notion of Chinese and Chinese-ness, they argue that identities are contingent, often multiple and evolving. This paper takes seriously this criticism proffered by cultural theorists. It seeks to examine and locate their claims in the context of the relationship between diasporic politics, communalism and the Internet. The paper starts with a brief overview of the Chinese diaspora; it next examines the relationship between the new information and communication technologies and the Chinese diaspora. It will also look at how this new technology is shaping and changing the way Chinese diasporic lives are experienced. In so doing, it examines the claims advanced by cultural theorists, in particular their analysis of identity and its relationship with diasporic politics and essentialism.

Wong, Loong. First Monday (2003). Articles>Cyberculture>Community Building>Ethnicity


Black Writers Alliance

Blackwriters.org is the first literary arts organization to utilize the power of the online medium to educate, inform, support and empower aspiring and published Black writers. The Black Writers Alliance (BWA) is dedicated to providing information, news, resources and support to Black writers while promoting the Internet as a tool for research and fellowship among the cultural writing community.

Black Writers Alliance. Organizations>Writing>Ethnicity


Emergent Genres in Young Disciplines: The Case of Ethnological Science   (peer-reviewed)   (members only)

Although the rhetoric of relatively stable scientific disciplines has been studied extensively, less attention has been paid to discourse formation in young disciplines. The author extends recent theories of genre and disciplinary discourse in a close rhetorical analysis of early papers in ethnological science. Practitioners apply extant rhetorical resources to new disciplinary problems as they learn to identify themselves as participants in a collective project. The young discipline 'learns' its discourse from its practitioners.

Henze, Brent R. Technical Communication Quarterly (2004). Articles>Research>Scientific Communication>Ethnicity


Health Information Accessibility and Availability and Its Impact on the Health Literacy of Hispanics

By understanding the accessibility and availability of health information, the health literacy of the Hispanic population, and the impact of poor health literacy on Hispanics, the healthcare system will better be able to understand what changes need to be made in order to improve the health literacy of Hispanics as well as the importance of these changes.

Stone, Jennifer. Xchanges (2010). Articles>Scientific Communication>Biomedical>Ethnicity


Race, Rhetoric and Technology: A Case Study of Decolonial Technical Communication Theory, Methodology, and Pedagogy   (peer-reviewed)   (members only)

This article engages disciplinary (and interdisciplinary) conversations at the intersections of race, rhetoric, technology, and technical communication and offers a case study of curriculum development that supports disciplinary inquiry at these complex interstices. Specifically, informed by a decolonial framework, this article discusses the status of cultural and critical race studies in technical communication scholarship; tentative definitions of race, rhetoric, and technology; the cultural usability research conducted and located accountability in the process of designing a graduate course that studies rhetorics of race and technology; and the implications of this inquiry for the discipline, field, and practices of technical communication.

Haas, Angela. Journal of Business and Technical Communication (2012). Articles>TC>Theory>Ethnicity


Review: Race, Rhetoric, and Technology: Searching for Higher Ground   (PDF)

In Race, Rhetoric, and Technology, Adam Banks contributes significantly to scholarship at the intersections of liter acy, technical communication, and African American rhetoric. He argues that African Americans have always had to struggle for technological access, and that, subsequently, an African American rhetoric of what he calls “transformative access” can add substantially to current conversations about technology and access.

Olson, Wendy. Journal of Literacy and Technology (2008). Articles>Reviews>Technology>Ethnicity


Speaking Ebonics in a Professional Context: The Role of Ethos/Source Credibility and Perceived Sociability of the Speaker   (peer-reviewed)   (members only)

Within a theoretical context of speech accommodation theory, this study follows Lambert et al. (1960) matched-guise technique. Seventy-two African-American students at a mid-south university listened to and evaluated a tape-recorded excerpt of a speech given by Jesse Jackson at the 1996 Democratic National Convention. The first version of the speech was translated into Ebonics. After students listened to the first four-minute speech in Ebonics, students then proceeded to answer a questionnaire concerning the ethos/source credibility and perceived sociability of the speaker. Next, students listened to the same audiotaped speech (given by the same speaker), except the text of the speech was translated (and subsequently delivered) in Standard English. The students then rated this second speaker on those same ethos/source credibility and sociability scales. The speaker who used Standard English was viewed as more credible (i.e., more competent and having a strong character) and sociable than the Ebonics speaker. Both of these scores were significant at the p .05 level. Future research replicating these results is urged across other African-American samples.

Payne, Kay, Joe Downing and John Christopher Fleming. Journal of Technical Writing and Communication (2000). Articles>Language>Workplace>Ethnicity


Toward Racial and Ethnic Diversity in Technical Communication Programs   (PDF)   (peer-reviewed)

This article presents the results of an exploratory study of the available technical communication programs in 135 Historically Black Colleges and Universities (HBCUs) and Tribal Colleges and Universities (TCUs) in the United States. We investigated how and when the HBCUs and TCUs were established, specifically social, political, and economic factors that influenced curriculum development in these institutions of higher education. To determine the number and the nature of the available technical communication programs, we closely examined the websites and course catalogues and descriptions of the colleges and universities. We also looked at their mission statements to obtain a better understand - ing of whether a technical communication degree would align with the goals and objectives of the selected institutions. The broader purpose of our investigation was to improve understanding of the status of diversity in our field and to start a dialog on how to increase diversity among technical communication students and faculty.

Savage, Gerald J. and Natalia Matveeva. Programmatic Perspectives (2011). Articles>Education>TC>Ethnicity


Tracing W.E.B. Dubois' "Color Line" in Government Regulations   (peer-reviewed)   (members only)

In this article, I present findings from a discourse analysis of an often-overlooked genre of technical communication, regulatory writing. The study focuses on post-bellum regulations that disproportionately affected African Americans and the historical contexts in which the regulations were written. Historically, African Americans of all socioeconomic backgrounds have maintained an implicit mistrust of government regulations and the government officials who write them. The justification for this mistrust is deeply rooted in the fact that for decades regulations were not written to protect the rights of African Americans nor was their input considered in regulatory writing. In Communicating Across Cultures, Stella Ting-Toomey argues, "if conflict parties do not trust each other, they tend to move away (cognitively, affectively and physically) from each other rather than struggle side by side in negotiation" [1, p. 222]. This study reveals rhetorical strategies used in historical regulatory writing that may still impact the ethos of regulatory writers.

Williams, Miriam F. Journal of Technical Writing and Communication (2006). Articles>TC>Government>Ethnicity


Use of Race and Ethnicity in Biomedical Publication

Researchers, clinicians, and policy makers face 3 challenges in writing about race and ethnicity: accounting for the limitations of race/ethnicity data; distinguishing between race/ethnicity as a risk factor or as a risk marker; and finding a way to write about race/ethnicity that does not stigmatize and does not imply a we/they dichotomy between health professionals and populations of color. Josurnals play an important role in setting standards for research and policy literature. The authors outline guidelines that might be used when race and ethnicity are addressed in biomedical publications.

Kaplan, Judith B. and Trude Bennett. JAMA (2003). Articles>Scientific Communication>Biomedical>Ethnicity


Using Blogs to Create Cybernetic Space: Examples from People of Indian Origin   (peer-reviewed)   (members only)

This article examines the phenomenon of blogging as a way to create a cybernetic space that is defined by the digital/virtual space of the blog discourse and the real space where the blogger is located. By examining several blogs it is argued that for people who have to move from place to place and undergo the diasporic experience, the anxieties of movement and placelessness produced by diaspora can be partly managed by entry into the cybernetic space produced by bloggers. Specifically, this article examines blogs maintained by people of Indian origin who produce a sense of spatial identity through their blogs.

Mitra, Ananda. Convergence (2008). Articles>Writing>Blogging>Ethnicity


Writing New Mexico White: A Critical Analysis of Early Representations of New Mexico in Technical Writing   (peer-reviewed)   (members only)

In this article, the authors analyze early technical documents produced by the New Mexico Bureau of Immigration (NMBI), including 'The Legend of Montezuma' and 'Illustrated New Mexico.' The purpose of these documents are clear: to increase the number of white Americans to create a clear white majority when New Mexico became a state and thereby prevent the Mexicans from gaining power. In analyzing these documents, the authors use theoretical frameworks from studies in the history of business and technical writing (SHBTW) and critical whiteness theory to show how early textual representations of New Mexico reproduce racist constructions of native New Mexicans and represent whiteness as the norm.

Johnson, Jennifer Ramirez, Octavio Pimentel and Charise Pimentel. Journal of Business and Technical Communication (2008). Articles>Writing>Technical Writing>Ethnicity

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