Beyond Google: How Do Students Conduct Academic Research?

This paper reports findings from an exploratory study about how students majoring in humanities and social sciences use the Internet and library resources for research. Using student discussion groups, content analysis, and a student survey, our results suggest students may not be as reliant on public Internet sites as previous research has reported. Instead, students in our study used a hybrid approach for conducting course-related research. A majority of students leveraged both online and offline sources to overcome challenges with finding, selecting, and evaluating resources and gauging professors' expectations for quality research.

Head, Alison J. First Monday (2007). Articles>Education>Research>Online

Beyond Internationalization: Multicultural Education in the Professional Writing Contact Zone    

To bridge the gap between composition and professional communication studies, we should add multiculturalism to the widely accepted international perspective in professional communication instruction, thus transforming the classroom into a contact zone (Pratt). The practical necessity of intercultural communication in a global marketplace necessitates internationalization. The international perspective, accounting for the heterogeneity of the technical communication audience, focuses on audience analysis and leads us to encourage students to learn about the multiple, cultural layers of audience. A multicultural perspective, however, can teach students of professional communication about the complex relationship between language and ideology and the underlying forces that shape and reflect the ways we use language. Multiculturalism's critical component provides insights into the structures and ideologies of domination/subordination and provides students with the linguistic, intellectual, and moral tools for resisting fear and prejudices. Likewise, the international perspective in professional communication can inform issues of audience analysis in composition.

Grobman, Laurie. Journal of Business and Technical Communication (1999). Articles>Education>Writing>Technical Writing

Bibliography for Performance Systems Technology and Computer-based Instruction  

Bibliographies which serve as companions to the two-part article by Reece which appears in the August and November 2000 issues of the Journal of Computer Documentation.

Reece, Gloria A. Journal of Computer Documentation (2000). Resources>Bibliographies>Education

The Big Chill: Seven Technical Communicators Talk Ten Years After Their Master's Program    

Recounts the experiences of seven professionals entering the field and the ways their perceptions of the profession and roles within it have changed. Explores the variety of roles technical communicators are expected to assume

Wilson, Greg and Julie Dyke Ford. Technical Communication Online (2003). Academic>Education>Graduate

Blogging Explained

Over the past 14 years blogging has evolved from crude and blunt internet ramblings, technical or inspired dialogues to a diverse and creative web phenomenon capable of calling the world's media to scrutiny, and no longer the province of late-night diarists but increasingly a platform and media release opportunity for industry and commerce.

Search and Go (2006). Articles>Education>Writing>Blogging

Blogs, A Primer: A Guide to Weblogs in the Classroom and in Research

I want to make two arguments. The first, a largely implicit one, concerns the life cycle of online scholarship and is marked by my added emphasis on the word 'article' in the opening sentence of this essay. My second argument, the explicit one, is about the value of blogging in the writing classroom.

Barrios, Barclay. CCCC Online (2005). Articles>Education>Writing>Blogging

Border? What Border? Documents are Interfaces  

Documents are interfaces. In situations where documents help us do tasks - whether simple or complex - they look and act like software interfaces. Academics in technical communication are in the business of helping people learn to design, build, analyze, and assess these interfaces. Yet, only occasionally do we admit this responsibility. Judging from our curricula, our research journals, and our textbooks, we still view this responsibility as somehow distinct from what we do to teach 'technical writing,' 'technical editing,' or 'document design.' It isn't.

Hart-Davidson, William. CPTSC Proceedings (2003). Articles>Education>User Interface>Theory

Breaking Professional Boundaries: What the MacCrate Report on Lawyering Skills and Values Means for TPC Programs    

In 1992, the American Bar Association released the MacCrate Report, which listed the ten skills and four professional values that all attorneys need and critiqued law schools and state bars for not doing enough to teach and encourage the development of these skills and values. In response, law schools have significantly increased the skills-based components in their curricula, and most state bar exams now include a performance test. Technical and Professional Communication (TPC) programs already provide substantial instruction in all of the skills and values described in the MacCrate Report; further, an education in TPC prepares graduates to excel in law school and on the bar exam. This knowledge offers opportunities for growth if educators, administrators, and scholars take steps to encourage students to consider not only writing for but also joining in the legal profession.

Todd, Jeff. Journal of Technical Writing and Communication (2008). Articles>Education>Legal>Business Communication

Bridges Across Many Borders: The Eastern Michigan University Write-Link Project  

In recent years, our field has been seeking ways to build bridges and to partner with technical communication programs in community colleges, practitioners in industry, and our colleagues in other areas of writing. Many in our field have also been incorporating community service into their pedagogy. Another focus has been to reach out to high schools in order to connect with students who represent the future of the profession. We all recognize the benefits to be gained from such partnerships and projects.

Blakeslee, Ann M. and Jay Steichmann. CPTSC Proceedings (2003). Articles>Education>Service Learning

Bridging the Gap Between Industry and Academe  

Using their own mentor-mentee relationship as a pilot project, the authors planned and implemented a successful mentoring program pairing professionals in the Orlando Chapter with graduating seniors in the technical communication program at the University of Central Florida. This paper (and presentation) provides a detailed description of the planning and execution of the new program, along with feedback from participants at the end of the first year, and an update on the program midway through its second year. It also provides a glimpse into the special trust that can grow between mentor and mentee--and the mutual personal and professional growth that can result from such a relationship. In addition, the session includes a turnkey package (both hard-copy and electronic) of administrative forms and materials that can readily be adapted to implement a mentoring program within another STC chapter or organization. The package is also available from either presenter or from the Orlando Chapter Education Committee.

Spivey, Bonnie and Daniel W. Voss. STC Proceedings (2005). Academic>Education>Industry and Academy

Bridging the Gap: Developing a Technical Communication Outreach Program for Students and Educators  

Establishing an Education Outreach Project on the local chapter level benefits not only teachers and students in area schools but also the chapter and individual members who participate. Such a project can be as large or as small as your chapter would like; it can range from one-time presentations to an on-going program with a school that can include job-shadowing for teachers or students.

Fisher, Ellen M. STC Proceedings (1996). Articles>Education>TC

Bringing Literature Teachers and Writing Teachers Closer Together

Many traditional college English departments now find themselves in an unpalatable predicament. Pressure from the marketplace and from other college disciplines has made clear that students need more than basic composition skills. They need skills to communicate effectively in business, research, and industrial environments. While enrollments in traditional literature courses have continued to decline, English departments are asked to staff and teach an increasing number of courses in various types of technical writing. These two trends have produced a less than harmonious climate within many English departments. Technical writing courses are often viewed by literature teachers as alien intruders unrelated both to the established goals of an English department and to the attempt to encourage and preserve the study of humanities and aesthetics. Many teachers see technical writing as intellectually arid, controlled only by format and mechanical approaches to clarity. Many more consider it antiliterature, unsympathetic to the methods used to teach literary analysis and appreciation.

Kroitor, Harry P. and Elizabeth Tebeaux. ADE Bulletin (1984). Articles>Education>Collaboration

Bringing Practitioners into Programs

Four presentations about how to connect academic programs with workplace practitioners in technical communication.

Barker, Thomas, David Dayton, Elizabeth O. (Betsy) Smith and Tracy Bridgeford. CPTSC (2005). Presentations>Education>Collaboration>Workplace

Bringing Real-World Projects Into the College Classroom  

This presentation discusses the logistics and benefits of building partnerships between universities and business by incorporating real-world projects into the student preparation. Such a collaboration enables students to learn valuable lessons about how to balance the needs of diverse audiences (developers, business managers, etc.), adapt to business constraints, and work as part of a team. Businesses benefit by having projects completed that may have otherwise not been completed because of a lack of resources.

Cooke, Lynne and Sean D. Williams. STC Proceedings (2003). Articles>Education>Service Learning

Broaden Your Horizons: Enhance Your Image and Value  

Proposes ways that technical communicators can broaden their skill sets while improving their visibility and reputations within their organizations.

Russell, Karen Golden. Intercom (2004). Careers>Education>Continuing

Build It Right And They Will Come  

Teaching through the Web requires instructors to reconsider their previous assumptions about the nature of teaching, lecture, testing, and student/teacher interaction. In online classrooms, instructors often serve many design and maintenance roles. Managing the time required for these roles is an inescapable part of online instruction. The simpler the overall course design, the less often the instructor has to shift from role to role. Online instructors must use textual, visual and interactive metaphors consistently to help guide students toward productive forms of interaction. Finally an equal mix of textual, visual and interactive rhetorics is vital for effective online course design.

Gillette, David. STC Proceedings (1999). Articles>Education>Instructional Design>Online

Building a Multiliteracy Center  

David Sheridan shares what he has learned during his 2000-2003 efforts to build a Multiliteracy Center within the University of Michigan's Sweetland Writing Center.

Homicz, Krista and David Sheridan. Kairos (2004). Articles>Education>Cyberculture

Building a Swan's Nest for Instruction in Rhetoric    

When a composition teacher incorporated community-based writing assignments into her course, she found that the curriculum did not support students’ transitions to nonacademic settings. Her success in transforming the curriculum suggests that the writing classroom can function not only as a site for “general writing skills in-struction” but also for analysis of rhetorical variation.

Bacon, Nora. CCC (2000). Articles>Education>Instructional Design>Rhetoric

Building a Technical Communication Program

I address myself briefly to two questions that will likely confront anyone who considers increasing the number of technical writing programs. First, what is the market for technical communicators? Second, how does one go about setting up a program?

Pearsall, Thomas E. ADE Bulletin (1982). Articles>Education>Management

Building a Virtual Community: A Case Study of Professional and Technical Communication  

The Diploma of Professional and Technical Communication is an Internet-based course, developed and taught by Christchurch Polytechnic in conjunction with University of Western Sydney, Nepean. Developing a student community is essential in an effective learning environment. The diploma is designed to encourage online student participation with the aim of promoting a virtual community. Elements of effective online course design include clear learning outcomes, tutors who motivate, activities to encourage participation, and prompt feedback. The analysis of student online interpersonal communication showed a successful virtual community was in fact created.

Draper, Richard, Kathy Knight and Alison Sanders. STC Proceedings (1998). Articles>Education>Community Building>Social Networking

Building an Online Learning Community

We decided to explore alternative methods for incorporating discussion into a distance-learning course in an attempt to facilitate the sense of community found in more traditional classrooms. Our goal through this study was to uncover factors that enable and hinder discussion between students in online learning environments and to determine whether the level of class discussion leads to an increased sense of community.

McDowell, Mindi, Stephanie Trunzo and Kristin Vincent. Orange Journal, The (2003). Articles>Education>Community Building>Social Networking

Building and Maintaining Student Chapters  

Developing a strong student STC chapter is a challenging and rewarding experience. Those of us who are involved in this process can certainly benefit from sharing our ideas in a directed workshop atmosphere. Participants will exchange ideas and formulate working strategies for the development, maintenance, and growth of a student chapter.

Fink, Bonnie L. and William O. Coggin. STC Proceedings (1993). Articles>Collaboration>Education>STC

Building Context: Using Activity Theory to Teach About Genre in Multi-Major Professional Communication Courses    

Instructors in multi-major professional communication courses are asked to teach students a variety of workplace genres. However, teaching genres apart from their contexts may not result in transfer of knowledge from school to workplace settings. We propose teaching students to research genre use via activity theory as a way of encouraging transfer. We outline theory and research relevant to teaching genre and provide results from a study using activity theory to teach genre in two different professional communication courses.

Kain, Donna and Elizabeth Wardle. Technical Communication Quarterly (2005). Articles>Education>Business Communication>Genre