XML, the Extensible Markup Language, has gone from the latest buzzword to an entrenched eBusiness technology in record time. This newly revised tutorial discusses what XML is, why it was developed, and how it's shaping the future of electronic commerce. It also covers a variety of important XML programming interfaces and standards, and ends with two case studies showing how companies are using XML to solve business problems.
Tidwell, Doug. IBM (2002). Resources>Education>Information Design>XML
Iolis Authoring in a Web Environment 
Recently, there has been increasing focus on the acquisition of research skills by law undergraduates. One reason for this interest is a belief that many such students do not acquire an adequate level of research skills by the time that they graduate. Reflecting this concern, the Law Society/Bar Council's Joint Statement on Qualifying Law Degrees and the Quality Assurance Agency's Benchmark Standards for Law both place great emphasis on the need to improve research skills training at University level. In the light of these developments, Durham University's Centre for Law and Computing was asked to develop a self-paced learning package providing more advanced training on the skills necessary to do legal research projects. It was envisaged that the learning package in question would take the form of an Iolis style workbook. Rather than use traditional law courseware authoring tools, however, the Centre chose to experiment by attempting from the outset to develop the workbook as a website comprising interlaced text and interactions. If successful, such an approach would have the benefits of producing a prototype that was: (i) readily accessible across the Internet, or a campus intranet; (ii) customisable to the needs of individual law schools; (iii) flexible enough to reflect more of an author's own personal approach; and (iv) massively interconnectable with campus intranets and with the Internet at large.
Widdison, Robin. JILT (2002). Articles>Education>Legal>Online
Is Distance Education for You? 
Cooke discusses the benefits and drawbacks of distance education.
Cooke, Lynne. Intercom (2000). Articles>Education>Online
Is the Future Identity of Technical Communication Specialization or Diversity?

Technology has paradoxically expanded and contracted technical communication. With the expansion of jobs, particularly in computer documentation and Web development, the demand for academic programs to graduate these workers has also increased. In turn the demand for graduate programs to prepare the teachers for those programs has expanded. Even the growth of international communication as an area of study has followed largely from the export of technology.
Rude, Carolyn D. CPTSC Proceedings (2000). Presentations>TC>Education
Journal of Leadership Communication Counsel
Published monthly, the Journal of Leadership Communication Counsel presents findings and observations from its parent company's work designing and teaching demanding, intensive courses for universities, corporations and other oganizations.
This paper aims to assist instructors in informing students of various aspects involved with learning translation and interpretation in a university setting. Because such courses rarely last beyond one or two semesters, many students enroll in such classes with erroneous assumptions about course content and unrealistic expectations about what they can accomplish. The author presents ten concepts that ideally should be presented to and understood by students prior to their enrolling in a university translation or interpretation class so that they may be both realistic and productive in their learning goals.
Rubrecht, Brian G. Translation Journal (2005). Articles>Education>Translation
Learning experiences must be realistic ones. Hands-on practice in learning is critical. Learners need feedback to help them discover where they are in the learning process and to evaluate their progress.
Edwards, Verlane. STC Central Iowa (2002). Articles>Education>Audience Analysis
Knowledge by design (KBD) is an instructional paradigm for the emerging digital technologies. This nascent paradigm entails an integrated, triarchic informationmedia-interactivity model of a robust, learner-centered experience. High-performance computer platforms, inexpensive mass storage, and high bandwidth data transfer from fiber optics and orbiting satellites—are converging with the global Internet to transform the nature of the 'infosphere.' At the same time, powerful off-the-shelf multimedia tools are widely available and affordable to courseware developers and communication designers. Approaching knowledge as a design discipline may facilitate the thoughtful development of a postmodern pedagogy that can more closely realize both the technological and human potential of the next millenium.
Lasnik, Vincent E. STC Proceedings (1999). Presentations>Education>Online>Multimedia
Knowledge Management and Life Long Education in Science

In 1998 ENEA, the Italian National Agency for New Technologies, Energy and the Environment, launched an e-learning platform with the mission of sharing scientific knowledge among everyone, not just workers but also students and the unemployed, in order to use its research results to support competitiveness and sustainable development. In 6 years, more than 20.000 users have followed one or more of the 46 on line courses. Many agreements with schools, universities, private and public training organisation are now under way to improve the dissemination of scientific knowledge and to build an open data base of scientific learning objects that anyone can use.
Moreno, Anna and Sergio Grande. Data Science Journal (2005). Articles>Knowledge Management>Education>Scientific Communication
Knowledge Management Support for Teachers 
Considers how the concepts and techniques of knowledge management can be applied in public schools.
Carroll, John M. University of Toronto (1999). Articles>Knowledge Management>Education
Language Learning in Translation Classrooms
Although practicing translators and interpreters are not in the classroom to learn, one of the major benefits to teaching is definitely how much teachers do learn about the complexity of the learning process by supporting student efforts to become competent professionals. One of the common errors that new instructors at university make however is to assume that their students are already expert learners. Because university students are adults, many instructors presume that their own role consists of presenting material once, applying it briefly and then moving on to a new concept. They often assume students are able to apply newly acquired concepts in foreign situations after having been exposed only briefly. However, this may not be the case.
Goff-Kfouri, Carol Ann. Translation Journal (2005). Articles>Education>Translation
A Layered Literacies Frame for Articulating Program Goals 
Anyone who presumes to use language for workplace tasks and problem-solving will need literacies beyond the formal ones traditionally and historically at the center of technical communication programmatic instruction. Today’s technical and scientific communication students must possess multiple literacies to be successful in the dynamic workplaces they will enter, no matter what their chosen specialties&endash;environmental, safety, medical, information technology, or multimedia writing. To meet students’ needs whether they enter programs for a single course or a course of study, I propose a pedagogical frame for articulating technical communication program goals. This frame is defined in terms of six key literacies--basic, rhetorical, social, technological, ethical, and critical.
Cargile Cook, Kelli. CPTSC Proceedings (2000). Academic>Education>TC
Learner Access in the Virtual Classroom: The Ethics of Assessing Online Learning 
Web-based instruction is often valued because of the way hypertext and dynamic visual media may enhance course content. The advantages of virtual space are framed in terms of 'access' - access to broader dimensions of ideas, access to academic and non-academic databases and information, access to diverse learning communities.
LaFond, Larry. Kairos (2003). Articles>Education>Instructional Design>Online
Learner Attitudes Towards a Tutor-Run Weblog in the EFL University Classroom
The purpose of this personal mini-research project is to investigate learner attitudes towards a weblog that I recently set-up and have been running for my classroom-based university EFL learners here in Japan. What follows will be my attempt to relate my experience as a first-time researcher: from formulating the research questions to selecting research methods and describing their deployment. I will then report on the outcomes, give a short analysis, and discuss what the entire process meant to me.
Campbell, Aaron Patric. OCN (2002). Articles>Education>Content Management>Blogging
Bist argues that the best way for technical communicators to deepen their knowledge of their companyís product information is to teach it. Using examples from his own experience, he suggests how to prepare and teach a course on any professional subject.
Bist, Gary. Intercom (2000). Careers>Education
Learning from Our Students: Insights from Internships 
Wise teachers know how to learn from their students. This paper draws on the work-experience journals of graduate students in Northeastern University’s Masters in Technical and Professional Writing (MTPW) program. Written from 1993 through 1996, the journals provide insights from these internships so that we, the teachers, can better prepare future students for the world of technical communication.
Krupp, Marguerite. STC Proceedings (1997). Careers>Internships>Education
Learning the Intricacies of Effective Communication Through Game Design

As many teachers of communication come to realize, students often operate under the misconception that the effective use of language consists primarily of memorizing and applying the rules and regulations of grammar. Even worse, some students believe that they must inherit a talent for language and that without a genetic predisposition, they can never learn to use language well. Demonstrating otherwise isn't easy, but because good communication skills are crucial to success in a professional environment, teachers must attempt to do so. In Introduction to Technical and Scientific Communication, a course I teach at James Madison University, I have students complete a fairly traditional assignment in a somewhat nontraditional way, one that highlights the intricacies of effective communication in a context that students find accessible. A typical assignment for an introductory-level technical communication class requires students to write a set of instructions for a procedure they know well. This straightforward assignment is useful but rather uninspiring, not only because students have difficulty realistically defining the audience they're addressing but also because it's much too easy to tap into the already existing sea of instructions available on the Internet. I remembered an assignment from my days as a graduate student teaching freshman composition. The assignment, based on the rhetorical mode of process analysis, required students to create and explain a game generically called 'Student.'
Bednar, Lucy. Business Communication Quarterly (2008). Articles>Education>Business Communication
Instruction in the technical and scientific disciplines gives students the technical skills necessary to succeed in industry. However, these disciplines also focus on socializing students into professional identities. This study examines one exemplar discipline, mechanical engineering, to see how classroom discourse and practice constructs professional identities for students (as future engineers) and their customers. Results suggest that although students' conceptions of the customer provided glimpses of professional identity, design processes in these classrooms were ultimately driven and shaped by academic communicative practices, audiences, and goals. Given this, instructional interventions are provided to integrate professionalization processes within classrooms where situated learning is apparent.
Dannels, Deanna P. Journal of Business and Technical Communication (1999). Articles>Education>Professionalism
Learning to Write: Learning about Sustainability 
I had been involved with a program at Clemson to integrate laptop computers into the engineering curriculum. In this pilot project, I had taught first-year writing since 1998 to engineering and science majors using their own laptops in classrooms equipped with ethernet connections and a video projector. This proved to be a rich environment for sharing work and collaborating among ourselves. I wanted to see whether we could extend our collaborations to other Clemson classrooms. Mary Haque (a professor in Clemson University’s Horticulture Department) and I decided that my first-year composition classes could collaborate with her horticulture classes.
Longo, Bernadette. Kairos (2001). Articles>Education>Engineering>Writing
Carolyn Miller's oft-cited "Humanistic Rationale for Technical Writing," published in 1979, tries to give technical communication faculty more cultural capital in English departments controlled by literature professors. Miller replaces a positivistic emphasis in technical communication pedagogy with rhetoric. She shows how technical knowledge is produced by individual activity and social affirmation and not by objective descriptions of sensory impressions. Her "Rationale" is an attempt to change institutional and discursive structures by persuading literature professors that technical communication can have as much distinction in the academy as literature.
Moore, Patrick. Journal of Technical Writing and Communication (2006). Academic>Education>TC>Professionalism
Lessons Learned From Instructional Design Theory: an Application in Management Education

Given that many doctoral programs do not provide extensive training on how to present course information in the classroom, the current paper looks to educational psychology theory and research for guidance. Richard Mayer and others' copious empirical work on effective and ineffective instructional design, along with relevant research findings in cognitive science, are summarized and adapted to the management education context. The goal of this article is to enhance instructors' ability to effectively relay course material and to offer specific advice for how instructors can implement prior research findings.
Burke, Lisa A. Business Communication Quarterly (2007). Articles>Education>Instructional Design>Multimedia
Ivy-covered halls are filling up again with eager students of the user experience fields ready to change the world (or at least to study out the recession). But are these programs really teaching them what they need to know?
Olsen, George. Boxes and Arrows (2002). Articles>Education>Information Design
Let the User Write the Documentation 
Teaching non-writers how to write can be challenging, especially when they are adults using new software to do their jobs. But who knows best how to write about their jobs than the end users. Through field experiences and case studies, this paper describes methods and approaches for eflectively including the end user in the documentation process, as well as educating experienced writers who are new to the system.
Doyle, Diane J. and Janet M. Samuelson. STC Proceedings (1997). Articles>Documentation>Education>Writing
Schools should teach deep, strategic computer insights that can't be learned from reading a manual.
Nielsen, Jakob. Alertbox (2007). Articles>Education>Technology
A Lifetime of Learning and Teaching
After more than 30 years of making money as a translator, I wonder why no one ever thought of guiding me in that direction. Instead I was left to find it for myself, as the result of fortunate circumstances and opportunities I somehow created for myself.
Howell, Betty. Accurapid (2005). Articles>Education>Translation
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