How Genre Choices Effect Learning in a Digital Environment    

Makes the argument that research into the impact of media on learning often misses the impact of genre choices on learning. The article presents a series of studies that imply that genre choices are more important than media choices.

Hailey, Christine E. and David E. Hailey. Journal of Engineering Educators (2003). Academic>Education>Multimedia>Bandwidth

How Much is Enough? The Assessment of Student Work in Technical Communication Courses    

The information that follows is the text of the web-based survey described in 'How Much is Enough? The Assessment of Student Work in Technical Communication Courses,' TCQ Winter 2003.

Cargile Cook, Kelli. Technical Communication Quarterly (2001). Articles>Education>Assessment

How the Web Is Changing the Role of the Service Course    

The service course is undergoing another change in its role in the Technical Communication program. Over the years, the service course has evolved from a way of providing students with mastery of genre and style to a way of introducing students to their role as communicators in the rhetorical situation. The Web drives the new role evolving out of this solid past. The service course now provides students with a basis for independent creation. Programs must fill four key needs for students entering the job market. Students must: learn to learn; master the processes involved in creating information; learn applications quickly and graduate having mastered several; and understand information design.

Riordan, Dan. CPTSC Proceedings (2001). Articles>Education>Writing>Technical Writing

How to Create Web-Based Training (WBT)  

The market for Web-based Training (WBT) products and services is expected to grow from $197 million in 1997 to $5.5 billion in 2002. Many technical communicators and trainers are already interested in creating WBT, but they do not know how to get started. In this session, I will explain the advantages and disadvantages of WBT, when to consider WBT, who is using it—and why, how much it costs to develop WBT, and design issues to consider. I will also share some WBT examples.

DeLoach, Scott. STC Proceedings (2001). Presentations>Education>Instructional Design>Online

How to Develop and Implement a Usable Training Database  

The results of a Motorola human resources survey revealed an inadequate procedure for selecting training programs pertinent to specific job functions and individual career aspirations. A cross-functional team was formed to remedy the situation within one division. The team selected skill and knowledge criteria for career paths (early, middle, and late) in specific technical disciplines, such as applications engineering, technical communications, applications support, etc. The new training database also includes training, book, and article evaluations that other employees can review. In addition, the database provides access to the Motorola University training catalog and the Motorola technical libraries.

LeVie, Donald S., Jr. STC Proceedings (1997). Articles>Education>Instructional Design>Databases

How to Figure Out Your Learning Style

Learning style refers to your natural preference for having new ideas and information conveyed to you. It does not mean that you can't learn in other ways, only that you have a particular manner that suits you best. When things are not presented in your preferred method, it can become frustrating for both you and your instructor as you struggle to understand concepts which seem to be clearly within your grasp.

OEDb (2007). Articles>Education>Instructional Design

How to Stage a Successful Student Competition  

One of the functions of the Society for Technical Communications (STC) is to promote and encourage the professional development of its members. A student chapter of STC has additional responsibilities; it must also seek to build bridges between the students and the professional community.

Bowman, Michelle L., Leonard B. Jones Ill, Winnifred R. Leonard and Marisa J. Mueller. STC Proceedings (1995). Articles>Education>Community Building>STC

How We Educate Technical Communicators in the United States

Schools sending a representative to the annual CPTSC meeting have increased over the years from 9 in 1974 to 39 in 1993. Approximately 10 to 12% of the Society for Technical Communication membership identifies itself as being associated with academic programs-- although not all these programs offer certificates or degrees in technical communication.

Warren, Thomas L. TC-FORUM (1998). Articles>Education>TC

Hybrid Classes: Maximizing Resources and Student Learning

Hybrid courses are courses in which significant portions of the learning activities have been moved online, a combination of traditional classroom and Internet instruction. Time traditionally spent in the classroom is reduced but not eliminated. The goal of hybrid courses is to join the best features of in-class teaching with the best features of online learning to promote active independent learning and reduce class seat time. Using computer-based technologies, instructors use the hybrid model to redesign some lecture or lab content into new online learning activities, such as case studies, tutorials, self-testing exercises, simulations, and online group collaborations.

Spilka, Rachel. Durham Technical Community College (2002). Articles>Education>Instructional Design>Online

Hypermedia, Multimedia, and Reader Cognition: An Empirical Study    

In this article, we present the results of five tests done in a two-year project examining usability and instructional capabilities of modules developed in hypermedia and multimedia formats. Based on the results of these tests, we reinforce arguments that digitized media may be preferred by learners over traditional media and that learners tend to prefer a graphical user interface metaphor that is personally meaningful over the page metaphor typically used in computer based training. We also reinforce the argument that multimedia does no harm when used to replace more traditional approaches to instruction. On the other hand, we have determined that in some cases hypermedia and hypertext may be counterproductive as instructional media. In brief, we have determined that within the context of this study a majority of students have more difficulty learning in a hypermedia/hypertext environment than in an otherwise identical linear digital environment. In fact, in this study only the very best students were able

Hailey, David E. and Christine E. Hailey. Technical Communication Online (1998). Articles>Education>Multimedia

Hypertext in the Computer-Facilitated Writing Class  

The advent of new print-based communication technologies can facilitate the convergence of composition theory and praxis in the computer-assisted composition classroom.

Eyman, Douglas. Kairos (1996). Articles>Education>Hypertext

Power Tools for Technical Communication Instructors Manual  

A PDF version of the instructors manual for Power Tools.

McMurrey, David A. Illuminati Online (2001). Books>Education>Textbooks

Writing4Practice in Engineering Courses: Implementation and Assessment Approaches      

In this article, we analyze a two-semester effort to integrate writing instruction into a multi-disciplinary sophomore engineering design course in Northern Arizona University’s College of Engineering and Technology. Specifically, we describe the programmatic implementation and assessment approach to evaluate whether student writing improved over the course of the semester. After discussing the reasons for taking a writing-intensive approach to engineering, we analyze the results of a pre- and post-test administered over the span of an academic semester. Although the outcome of our assessment did not show significant improvement, we argue that writing instruction is important for increasing students’ overall learning skills. We conclude by pointing out several benefits and disadvantages of trying to assess writing improvement over two one-semester periods.

Gruber, Sibylle, Debra Larson, David Scott and Melvin Neville. Technical Communication Quarterly (1999). Articles>Education>Engineering

Idea Watch: A New Approach for your Professional Development  

Our field is young, yet great books and great ideas by technical communication gurus abound. How many of us, though, are steeped in these works? How many of us can intelligently discuss the great ideas and latest research? If new STC members ask us which authors constitute the foundation of our field, can we tell them? If so, have we read them cover to cover? Can we discuss ideas more? This paper presents the professional development programs that two STC members began in the fall of 1999. After realizing that their programs might be of interest to others, they formed a SIG called Idea Watch. In addition, they have informally polled numerous gurus and drawn up a list of “essential books.” This list is presented at the conclusion of this paper.

Hansen, Heidi and Jennifer Square. STC Proceedings (2002). Careers>Education>Professionalism

IDII: A Life Changing Experience

Almost two years ago, twenty students from all over the world came to Ivrea, a city that once was the epicenter of Olivetti and of the Italian Hi-tech. They came to study interaction design.

Kikin-Gil, Erez and Ruth Kikin-Gil. uiGarden (2005). Articles>Education>User Centered Design>Italy

If You Build It, Will They Come? The Importance of Promoting Technical/Professional Writing Programs  

Although the field of technical/professional writing continues to grow apace with the demand for its graduates, a large number of people, especially students, have never heard of it, or, if they've heard of it, have no idea what it is. Consequently, our program has begun an aggressive promotional campaign.

Patterson, Celia. CPTSC Proceedings (2000). Academic>Education>WPA>Marketing

The Impact of Current Trends on TCOM Curricula  

Rapidly changing processes in internationalization, in emerging technologies, and in instructional delivery systems require program directors and faculty to constantly evaluate and re-evaluate the extent to which they consider these changes in curricula development. This evaluation should not necessarily result in curricula molded in the image of industry, for many changes in technological processes are ephemeral.

Rainey, Kenneth T. CPTSC Proceedings (2003). Presentations>Education>TC

The Impact of EQ Training on Collaborative Professional Writing  

Over the course of each semester, students in 300-level business communication courses can expect to produce a number of various types of messages and reports with emphasis on the psychological development of the message. Although education has traditionally demanded an individual approach to most writing tasks in order to assess student performance, most practitioners in the field of business communication recognize the importance of collaborative writing as a necessary skill in preparing students to enter the job market where teams rather than individuals are the primary work unit.

Sigmar, Lucia S., Tab W. Cooper, Geraldine E. Hynes and Kathy L. Hill. Association for Business Communication (2008). Articles>Writing>Education>Business Communication

The Impact of Student Learning Outcomes Assessment on Technical and Professional Communication Programs    

Because of accreditation, budget, and accountability pressures at the institutional and program levels, technical and professional communication faculty are more than ever involved in assessment-based activities. Using assessment to identify a program's strengths and weaknesses allows faculty to work toward continuous improvement based on their articulation of learning and behavioral goals and outcomes for their graduates. This article describes the processes of program assessment based on pedagogical goals, pointing out options and opportunities that will lead to a meaningful and manageable experience for technical communication faculty, and concludes with a view of how the larger academic body of technical communication programs can benefit from such work. As ATTW members take a careful look at the state of the profession from the academic perspective, we can use assessment to further direct our programs to meet professional expectations and, far more importantly, to help us meet the needs of the well-educated technical communicator.

Allen, Jo. Technical Communication Quarterly (2004). Articles>Education>Assessment>Technical Writing

The Impact of Web-Based Learning Supplements on Engineering Students in India: A Study with Audio-visual Aids    

The incorporation of Information and Communications Technologies (ICT) in the teaching-learning process of technical education programs in Indian universities is a relatively recent and gradual phenomenon. Most technical education colleges in the country still follow the traditional classroom and blackboard oriented teaching approach. This study, conducted on a group of engineering students at Agra, India, evaluated the impact of using web-based audio-visual study aids alongside (and as a supplement to) the traditional classroom teaching methodology and observed a substantial improvement in the students' academic performance.

Sinha, Madhulika. International Journal for Technical Communication (2007). Articles>Education>Engineering>Online

Implementing the Online Classroom: Curriculum Development, Tutoring, and Teaching Initiatives  

Three facets of implementing the online classroom at University of Maryland University College have yielded promising results. The first facet, Curriculum Development, involved remaking a popular writing course. Humanities 390, Writing for Managers, was redesigned for online delivery with a new Course Guide, a revised syllabus, and new assignments, activities, and presentation strategies. The second facet, Tutoring, was realized in a project to match student users with online tutors for basic writing instruction. The third facet, Teaching, has provided training and support for online faculty -- including computer conferencing on Writing and faculty workshops for 'going online.'

Burke, Kathleen M. and Susan Nickens. STC Proceedings (1994). Articles>Education>Online

The Importance of Staff Induction

Staff induction activities are designed to provide new-starters with the information they need, as well as getting them up to speed on how the organisation works. Induction processes are vital to ensuring that new staff are productive as quickly as possible, and should play a key role in knowledge management initiatives.

Robertson, James. Step Two (2004). Articles>Education>Tutorials