In this audio-visual age, technical writers need an easy way to deliver Flash-based, dynamic screen demos for their help content.
Johnson, Tom H. and Kevin Siegel. Tech Writer Voices (2007). Articles>Documentation>Multimedia>Flash
The Structure of FlashHelp Skins
The real magic of FlashHelp, however, lies in its Flash-based presentation layer, or 'skin.' You can completely customize FlashHelp skins to match the look and feel of any application, no matter how unique.
Joseph, Amar 'AJ'. Adobe (2004). Articles>Documentation>Multimedia>Flash
Tips and Tricks for Including AVI (Video) Demos in Your Online Tutorial 
This presentation focuses on creating video demonstrations of software for online tutorials, using AVI files, and Inserting these files into Windows Help or HTML.
Rosenberg, Nad. STC Orange County (1998). Presentations>Documentation>Multimedia>Video
Creating video tutorials is no trivial task. When you sit down to create 20+ video tutorials for a project, you’re faced with dozens of questions. What screen size should the videos be, what recording tool should you use, what microphone is best, how long should the videos be, what file size is acceptable? Should you use voice or captions? Where will you create the recording? You can create video tutorials using dozens of different methods. There are no official steps to create videos, because situations and audiences vary so widely.
Johnson, Tom H. I'd Rather Be Writing (2008). Articles>Documentation>Multimedia>Video
I am ill equipped to write for an emerging segment of the marketplace. But that doesn't mean I'm used up like a worn-out number two pencil stub (my favorite simile these days). But it does mean that I need to reevaluate where and how I add value.
Hughes, Michael A. User Assistance (2008). Articles>Documentation>Technical Writing>Multimedia
How Video Can Turn Your Career Around
When I talk to most technical writers, video is a format they haven’t done much with. This surprises me, because I find that, as a user, video tutorials are often the most helpful type of material for me to learn software. Video most closely simulates the universal desire we have for a friend to show us how to do something in an application. Perhaps I’m a visual learner, but the majority of us (some say 60 to 65 percent) are visual learners. But video doesn’t appeal only to end users. Video can be an appealing format for technical writers as well. Creating videos can turn your career around, especially if you find technical writing a little dull.
Johnson, Tom H. I'd Rather Be Writing (2009). Articles>Documentation>Multimedia>Video
How to Avoid Extinction as a Technical Communicator
Although there will always be a need for people to explain technical material non-technical people, Ellis Pratt said, others may be doing it instead, through the formats users prefer. To survive, technical writers may need to morph into content strategists, managing the information in a systematic way rather than merely creating it.
Johnson, Tom H. I'd Rather Be Writing (2009). Articles>Documentation>Multimedia>User Centered Design
Video has the potential for enhancing documentation. But is video the be all, end all? Is it really the next stage in the evolution of documentation? Will it supplant text and static images? This post looks at the pros and cons.
Nesbitt, Scott. DMN Communications (2009). Articles>Documentation>Multimedia>Video
Last week Google released Google Voice, a service that allows you to integrate all your phones into one number and includes a host of features, including voice mail, recording, conference calling, and other services. To help users get started, Google Voice has a list of 20 short videos. Only the overview video contains animation. It’s certainly the video they’ve put the most work into, and it also functions as marketing collateral.
Johnson, Tom H. I'd Rather Be Writing (2009). Articles>Documentation>Multimedia>Case Studies
Adobe Captivate 4: Backup, Backup, Backup
As simple as the concept of backing up your work might be, I am constantly surprised when I hear from even veteran Captivate developers that a project has become corrupt (the project, which was fine yesterday, won't open today). The fix? If the project won't open, there's a good chance that the only thing anyone can do is copy a backup project to the local disk and then open the backup. Oh, you don't have a backup? Ouch!
Siegel, Kevin A. Blogs.com (2009). Articles>Documentation>Multimedia>Adobe Captivate
Move Over Text: Video Documentation Meets DITA
In the US today, there are 82.5 Million Content Creators 13.9% create content in virtual worlds 18.1% create video content 23.9% create blog content 79.7% create content on a social network. All we need is a standard that will support the topic- based nature of “how to” video content XML, and by extension, DITA, seemed to be a perfect fit.
Abel, Scott and Sean Healy. SlideShare (2009). Presentations>Documentation>Multimedia>Video
Checklist of key criteria for selecting a tool to create interactive software demos (so-called screencasts). Software demos are not only used on web sites but increasingly also as standalone tutorials or embedded within online help files and other sorts of software documentation.
Achtelig, Marc. indoition engineering (2009). Articles>Documentation>Multimedia>Screen Captures
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