Cost Control for Online Help Localization  

Localizing a large online help system often represents the most expensive part of a localization project. However, when international customers or markets are a product’s lifelines, eliminating the online help translation is not an option, especially when customers have come to expect it. Managers of online help localization are left with a paradoxical mandate: Keep localizing, but quit spending (so much).

Kock, Benjamin C. Intercom (2003). Articles>Language>Localization>Documentaries

Exploring Technical Communication

Exploring Technical Communication is a 30-minute documentary video introducing the profession. It consists of interviews with faculty and students in the University of Washington's Department of Technical Communication and with professionals in the STC.

Garrett, Mick, Paul Foy, Robert Frantzen, Charlie Selk and Erik Willis. EServer (2002). Resources>Multimedia>Video>Documentaries