People Finder: Searching Without Logic? Improving the People Finder Application

One of the most frequent tasks on many intranets is finding people within the company. Providing an effective way to search people is thus a key goal in designing intranets. This goal becomes even more important for an organization like Emirates, a leading international airline, which has over 35,000 employees with over 140 nationalities and where more people are likely to use this feature more frequently.

Deshmukh, Vivek. Boxes and Arrows (2008). Articles>Web Design>Usability>User Interface

Reality Check

Many would-be e-businesses, seduced by the lure of the emerging 'virtual-world' on the web, have ignored 40 years of accumulated wisdom in how to design usable information systems, and have seemingly forgotten that a satisfying 'user experience' is key to the successful implementation of any information system.

Macefield, Ritchie. UIdesign (2004). Design>Web Design>User Interface>Usability

The Sanctity of Elements, or Why You Shouldn't Be Double-Clicking in a TEXTAREA

All-too-frequently an external client or an internal manager or co-worker demands interface changes. They usurp the design process -- taking the decision-making away from the experts -- and deign the interface by dictum rather than traditional development processes, to the detriment of the product.

Hourihan, Meg. O'Reilly and Associates (2002). Design>Web Design>User Interface>Usability

A Usability Evaluation of Web Map Zoom and Pan Functions  

Due to limitations on screen size and resolution, the usability of web maps relies heavily on their interface design. The main goal of this research is to find better interface designs for web maps and to facilitate their usage by the public. The research consists of two stages of investigation: (a) a survey on the operation interfaces of popular web maps; and (b) a usability evaluation of simulated interfaces by measuring task performance and conducting subjective evaluations.

You, Manlai, Chun-wen Chen, Hantsai Liu and Hsuan Lin. International Journal of Design (2007). Articles>Web Design>User Interface>Usability

Usability First

This website provides information and resources for key issues related to usability in website and software design. We believe that helping people do their work in an effective and enjoyable way should be the top priority in design because if a product is not usable, people will not use it.

Diamond Bullet Design (1996). Resources>User Interface>Usability>Web Design

The Inclusion Principle

Affordance allows us to look at something and intuitively understand how to interact with it. For example, when we see a small button next to a door, we know we should push it with a finger. Convention tells us it will make a sound, notifying the homeowner that someone is at the door. This concept transfers to the virtual environment: when we see a 3D-shaped button on a web page, we understand that we are supposed to “push” it with a mouse-click.

Link-Rodrigue, Margit. List Apart, A (2009). Articles>Web Design>User Interface>Usability

Treating User Myopia

Fortunately, you don't see dialogs in web apps much, but this sort of modal dialog lunacy is, sadly, becoming more popular in today's AJAX-y world of web 2.5. Those who can't learn from history are doomed to repeat it, I guess.

Atwood, Jeff. Coding Horror (2009). Articles>Web Design>User Interface>Usability