Making the Web Friendlier for Lower-Literacy Users  

Describes techniques for improving the experience of lower-literacy Internet users that do not violate the principles of Web design for other users.

Summers, Kathryn. Intercom (2004). Design>Web Design>Accessibility>Writing

National Policies for Government Web Writers

Every country has its own requirements for public sector web sites. Legislation and policies vary greatly, and express an attitude. I base my Quality Web Content workshops for government web content writers on the policy of the country concerned. Some countries consider that an accessible site requires accessible writing. Others don't.

McAlpine, Rachel. Quality Web Content (2004). Articles>Web Design>Accessibility>Writing

Writing a Good Accessibility Statement

Accessibility statements are an ideal place to empower visitors to your website. Most accessibility statements are too technical, and don't necessarily address the needs of the visitor. Those that do address the needs of visitors often have the information lost in a myriad of other information that is unlikely to be understood by the average visitor to the website. What should and shouldn't be included in an accessibility statement?

Lemon, Gez. Juicy Studio (2006). Design>Web Design>Accessibility>Writing

Best Practices: Writing for Accessibility

Most of the time, the primary focus of information about accessibility has to do with making non-text information available as text. Captioning and audio description for video, transcriptions for audio, simple text alternatives for static images. But what about the content itself?

Dolson, Joe. Accessible Web Design (2008). Articles>Accessibility>Web Design>Writing

New Accessibility Guidelines Part III: Understandability

The understandability of text is crucial to web accessibility. At broad levels, this means specifying text languages, explaining the meanings of jargon or idioms, and expanding abbreviations to clarify text. It's not just text that can present a barrier to accessibility, however. A lack of organizational predictability or proper error management can greatly decrease the accessibility of any website.

Dolson, Joseph C. Practical eCommerce (2009). Articles>Web Design>Accessibility>Writing