Accessibility Humanized: A User-Centred Approach to Web Accessibility

Most web developers act in blindness when they design accessible websites, since they know next to nothing about disabled people and the technology they use. Accessibility guidelines and validation tools doesn't provide this insight. Accessibility should rather be approached from a user centred perspective.

Olsen, Henrik. GUUUI (2004). Design>Web Design>Accessibility>User Centered Design

Working with Others: Accessibility and User Research

After personally observing users with disabilities interacting with websites in unexpected ways, I have come to believe strongly in the value of user research--and to suspect that we really don't know quite as much about real-world accessibility as we think we do.

Boscarol, Maurizio. List Apart, A (2006). Design>Web Design>Accessibility>User Centered Design

Accessing Information: Not Everyone Does it the Same Way

As some in our profession have come to realize, social media and use of the Web in general have changed (and are still changing) the way in which people access and use information.

DMN Communications (2008). Articles>Web Design>Accessibility>User Centered Design