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	<title>Design&gt;Web Design&gt;Accessibility&gt;Government</title>	<link>http://tc.eserver.org/dir/Design/Web-Design/Accessibility/Government</link>
	<description>A listing of the most recently indexed works about Design and Web Design and Accessibility and Government in the field of technical communication.</description>
	<language>en-us</language>
	<copyright>Copyright (c) 2005-08 by the EServer. All rights reserved.</copyright>
	<managingEditor>tclib-editorial@eserver.org (TC Library Editorial Board)</managingEditor>
	<webMaster>webmaster@eserver.org (Geoffrey Sauer)</webMaster>
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		<title>Design&gt;Web Design&gt;Accessibility&gt;Government</title>
		<link>http://tc.eserver.org/dir/Design/Web-Design/Accessibility/Government</link>
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		<title>This is How the Web Gets Regulated</title>
		<link>http://tc.eserver.org/33309.html</link>
		<guid>http://tc.eserver.org/33309.html</guid>
		<description>As in finance, so on the web: self-regulation has failed. Nearly ten years after specifications first required it, video captioning can barely be said to exist on the web. The big players, while swollen with self-congratulation, are technically incompetent, and nobody else is even trying. So what will it take to support the human and legal rights of hearing impaired web users? It just might take the law, says Joe Clark.</description>
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		<title>Serving Citizens’ Needs: Minimising Online Hurdles to Accessing Government Information</title>
		<link>http://tc.eserver.org/33232.html</link>
		<guid>http://tc.eserver.org/33232.html</guid>
		<description>With the rapid spread of the Internet across society, government institutions are taking advantage of digital technology to distribute materials to citizens. Is merely having a website enough, or are there certain usability considerations site creators must keep in mind to assure efficient public access to online materials? This project looked at typical people&apos;s ability to locate various types of content online, in particular, their ability to find tax forms on the web. Findings suggest that people look for content in a myriad of ways, and there is considerable variance in how long people take to complete this online task. Users are often confused by the ways in which content is presented to them. In this paper, two common sources of confusion in users&apos; online experiences with locating tax forms online are distinguished: (1) URL confusion and (2) page design layout. Ways are also suggested to decrease these two sources of frustration, yielding less exasperating and more productive user experiences.</description>
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		<title>More Than Screen Deep: Toward Every-Citizen Interfaces to the Nation&apos;s Information Infrastructure</title>
		<link>http://tc.eserver.org/25801.html</link>
		<guid>http://tc.eserver.org/25801.html</guid>
		<description>The spread of information systems and, in particular, information infrastructure throughout the economy and social fabric raises questions about the technology&apos;s ease of use by different people, from those with limited technical know-how to those with various disabilities to the so-called power users who push for higher performance on many dimensions.</description>
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		<title>The Access Board</title>
		<link>http://tc.eserver.org/23081.html</link>
		<guid>http://tc.eserver.org/23081.html</guid>
		<description>The Access Board is an independent Federal agency devoted  to accessibility for people with disabilities. It operates with about 30 staff and a governing board of representatives from Federal departments  and public members appointed by the President. </description>
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		<title>Designing for Accessibility</title>
		<link>http://tc.eserver.org/23078.html</link>
		<guid>http://tc.eserver.org/23078.html</guid>
		<description>Here are some useful tools for people designing accessible websites for the Federal government.</description>
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		<title>Accessible Taxes? A Blind Consumer&apos;s Experience with the US Tax System</title>
		<link>http://tc.eserver.org/22965.html</link>
		<guid>http://tc.eserver.org/22965.html</guid>
		<description>One of the most common, and least enjoyable, experiences of citizens of the United  States is that of filing income tax forms. This year, Sachin Pavithran, who  is blind, attempted to complete the forms and file them without assistance from sighted friends. Find out whether he was successful or not.</description>
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