A directory of resources inthe field of technical communication.

Design>Web Design

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Check Your PHP Code at Every Level With Unit Tests

Test-driven development and unit tests are the latest way to make sure your code is behaving as you expect through changes and refactoring. Find out how to unit test your PHP code at the module, database, and user interface (UI) level.

Herrington, Jack D. IBM (2006). Design>Web Design>Server Side Includes>PHP


Check Your Website's Usability Quickly and Cheaply

Anybody who hasn't done a usability study desperately needs to. No one knows yet how to design the perfect user interface, so even simple do-it-yourself studies often show you serious problems.

Writing that Works (2003). Articles>Web Design>Usability


Checkpoints for Web Content Accessibility Guidelines 1.0

This document is an appendix to the W3C "Web Content Accessibility Guidelines 1.0". It provides a list of all checkpoints from the Web Content Accessibility Guidelines 1.0, organized by concept, as a checklist for Web content developers.

W3C (2005). Articles>Web Design>Accessibility>Standards


Chessboard Layout Pattern

A multi-screen GUI has become a favourite amongst designers aiming at a wider and less experienced user community. It is widely held that multiple overlapping windows can be confusing and visually cluttered for the novice user. Another common motivation is that a predominantly data intensive business application must provide simple, fast and by implication 'a-modal' navigation across large sections of the problem domain. This is a common requirement when user task analysis and interviews indicate that the user is often interrupted or must frequently switch between incomplete tasks. It is also common to prefer an a-modal design when it is impossible to predict in advance what the user will prefer to view and when. Particularly true of applications for the World Wide Web where the user community can be unknown or undefined and prior research into their needs and preferences has not been done. It is proposed to provide a single (almost) full screen presentation of a single view, whilst allowing the user to quickly navigate to other related data through no more than two mouse clicks / navigation choices or selections.

UIdesign (1999). Design>Web Design>Usability


A Child's Garden of XML

Sooner or later, most web designers will be called upon to create an internal site. And will quickly learn that one's own company can be tougher to deal with than any client. Dave Linabury offers tips on surviving the process (and building something good in spite of it).

St. Laurent, Simon. List Apart, A (2000). Design>Web Design>XML


Children's Websites: Usability Issues in Designing for Kids

New research with users aged 3–12 shows that older kids have gained substantial Web proficiency since our last studies, while younger kids still face many problems. Designing for children requires distinct usability approaches, including targeting content narrowly for different ages of kids.

Nielsen, Jakob. Alertbox (2010). Articles>Web Design>Accessibility>Children


Chinese Banks Homepage Usability Research Report

The homepages of three leading Chinese retail banks are assessed for their usability.

Zhao, Ming. uiGarden (2006). Articles>Web Design>Usability>E Commerce


Choices and Challenges: Considerations for Designing Electronic Performance Support Systems   (peer-reviewed)   (members only)

Introduces the breadth of decision-making required in EPSS design. Explores choices and challenges facing designers in the design process, performance cycle, technology constraints, use of storytelling techniques, evaluation, and success factors.

Carliner, Saul. Technical Communication Online (2002). Articles>Content Management>Web Design>EPSS


Choices, Challenges, and Constraints: Putting Documents on the World Wide Web   (PDF)

A case study of the Unidata Program Center’s efforts to move information into online formats on the World Wide Web. Types of documents placed on line are discussed, as is the appropriateness of the medium for those documents. The conversion process is looked at. Obstacles to placing information online are also reviewed.

Hicks, Matthew B. STC Proceedings (1995). Articles>Publishing>Web Design


Choose an Accessible Image Replacement Method

The technique of using CSS to replace normal HTML text, mostly for headings, with a background image in order to achieve a particular look has been talked about many, many times since early 2003.Several different image replacement methods have been proposed, each with their pros and cons. Some methods create accessibility problems, while others place restrictions on the type of image you can use or force you to use extraneous markup. No method that I am aware of is perfect.

Johansson, Roger. 456 Berea Street (2007). Articles>Web Design>Accessibility>CSS


Choosing a JavaScript Framework

once you’ve decided that using a JavaScript framework is appropriate for the task you’re faced with, it can be hard to choose the one that is right for you. And to make things worse, what is right for you may not be right for your co-workers.

Johansson, Roger. 456 Berea Street (2007). Articles>Web Design>Information Design>JavaScript


Choosing an Intranet Project Sponsor

Numerous surveys across a diverse range of IT projects have identified that the lack of support from senior management (project sponsorship) is one of the biggest causes of project failure. This briefing explores the need for a project sponsor, the role they need to play, and how to choose one.

Robertson, James. Step Two (2004). Design>Web Design>Intranets>Collaboration


Choosing the Right Database System

The Web-surfing public doesn't really care about flashy-yet-useless technology. They want Web sites that do something for them: provide a service or entertainment; help get a job or a date; check bank account balances, stock prices, interest rates, availability of airline tickets, today's weather ... and so on.

Dice, Richard. Webmonkey (1998). Design>Web Design>Databases>Personalization


Choosing the Right Doctype for Your HTML Documents

In this article I will look at the doctype in a lot more detail, showing what it does and how it helps you validate your HTML, how to choose a doctype for your document, and the XML declaration, which you’ll rarely need, but will sometimes come across.

Johansson, Roger. Opera (2008). Articles>Web Design>HTML>Metadata


Choosing the Right Search Results Page Layout: Make the Most of Your Width

Page layout forms the foundation in presenting search results. Your layout decisions for search results pages will have tremendous impact on the user experience for your entire site. Choosing the right width for search results is important, and the optimal width for search results may be a great deal narrower than some people using big monitors would believe.

Nudelman, Greg. UXmatters (2009). Articles>Web Design>Search


Choosing The Right Strategy For Your Online Business: Pay for Inclusion versus Pay per Click

How to determine the ROI for Pay for Inclusion and Pay per Click marketing strategies.

Zwicky, Richard. Metamend (2004). Design>Web Design>Marketing


Chunking Content: Toward a Rhetoric of Objects   (PDF)

We need to develop a rhetoric of objects to understand the new way in which we must create and deliver content over the Web. We are facing a new multiplicity of audiences—niche groups, and even individuals, to whom we offer customization and personalization. With our new tools and new ways of thinking about what we create, we are inventing informative objects that address the needs of our audiences, letting go of the concept of a document, as we plunge into a world of small chunks of content. In this presentation, I consider how this new approach to technical communication affects our ideas of audience, invention, arrangement, style, delivery, memory, and character—the canons of traditional rhetoric.

Price, Jonathan R. STC Proceedings (2003). Articles>Information Design>Web Design>Rhetoric


"Chunking" Information

Most information on the World Wide Web is gathered in short reference documents that are intended to be read nonsequentially. This is particularly true of sites whose contents are mostly technical or administrative documents. Long before the Web was invented, technical writers discovered that readers appreciate short 'chunks' of information that can be located and scanned quickly.

Lynch, Patrick J. and Sarah Horton. Yale University (1999). Design>Web Design>Information Design>Writing



Once you have your content, arranged it into a likely architecture, and worked out where it will sit on the page, you're ready to design the display layer.

Hunt, Ben. Web Design From Scratch (2006). Design>Web Design>Writing>Rhetoric


Classificazioni per il Web

Dopo aver esplorato i principali modelli di classificazione elaborati dalla biblioteconomia, l'articolo si sofferma sulla classificazione a faccette (Faceted Classification), illustrandone le possibili applicazioni al web e i gli indubbi vantaggi che ne derivano.

Marino, Vittorio. AIB (2004). (Italian) Design>Web Design>Information Design


Classifying Web Sites   (PDF)

In this paper, we present a novel method for the classification of Web sites. This method exploits both structure and content of Web sites in order to discern their functionality. It allows for distinguishing between eight of the most relevant functional classes of Web sites. We show that a pre-classification of Web sites utilizing structural properties considerably improves a subsequent textual classification with standard techniques. We evaluate this approach on a dataset comprising more than 16,000 Web sites with about 20 million crawled and 100 million known Web pages. Our approach achieves an accuracy of 92% for the coarse-grained classification of these Web sites.

Lindemann, Christoph and Lars Littig. WWW 2007 (2007). Articles>Web Design>Information Design>Metadata


Clean Up Your Act with XHTML   (PDF)

Describes how elements and attributes are rendered in XHTML.

McLaughlin, Douglas J. Intercom (2000). Design>Web Design>XHTML


Clean, Cutting-Edge UI Design Cuts McAfee's Support Calls by 90%

When McAfee Inc. recently introduced its ProtectionPilot software--a dashboard-type management console for its Active VirusScan SMB Edition and Active Virus Defense SMB Edition suites--the trial downloads were fast and furious: In the first 10 weeks after release, more than 20,000 users went online to get a copy.

Hadley, Bruce. SoftwareCEO (2004). Articles>Web Design>User Interface


Cleaner, Sharper GIF, JPEG, And PNG Images

While they're not absolutely necessary for Website functionality, images help improve the appearance of a site. With a few gcood quality, highly optimised images, you can give your site the edge it needs to leave a lasting impression. The problem is that many Webmasters, both novice and experienced, don't feel confident when it comes to creating clean looking graphics and optimising them for the Web.

Rutter, Thomas. SitePoint (2003). Design>Web Design>Graphic Design


Cleaning Your Web Pages with HTML Tidy

A detailed article on using the HTML Tidy utility to clear up problems in an HTML file.

Nesbitt, Scott. InformIT (2004). Articles>Web Design>HTML>Software



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