Caroline Jarrett on User Interface Design

Jarrett is one of the authors of User Interface Design and Evaluation, a beginning text for technical communicators moving into user interface design. Jarrett says this book is a perfect start for users looking to add usability basics to their toolbox. She also talks about forms, and how the best forms are ones you barely notice.

Jarrett, Caroline and Tom H. Johnson. Tech Writer Voices (2007). Design>User Interface>Interviews>Forms