#28824
Conducting a (User-Centered) Expert Review 
How do you review a product for usability, but make that review user-centered?
Quesenbery, Whitney and Caroline Jarrett. STC Proceedings (2007). Presentations>Usability>Testing>User Centered Design
#29631
Conducting Usability Studies at User Group Meetings 
In this day and age, getting closer to your user base is imperative for creating user-centric documentation. This paper discusses how the Technical Publications group at Mentor Graphics tapped into their annual User Group meeting (MUG) to conduct usability studies. We cover: Convincing management of the ROI of participating in the User Group meeting; establishing relationships with meeting organizers; defining proper "protocol" for interacting with users and other meeting attendees; planning for and dealing with equipment setup; recruiting users to the usability lab; considering and acquiring incentives for usability lab participants.
Yaspo, Catherine and Sarah E. Leritz-Higgins. STC Proceedings (2005). Articles>Usability>Testing>User Centered Design
#26258
The User Advocate: Interactive Prototyping, Part 1: Easy PDF Prototyping
I've often observed that once wireframing begins, it's off to the races! In the rush to launch, we sometimes forget end-users. Is there a way to ensure that they get a voice during this always-hectic phase?
Rogers, David J. GotoMedia (2005). Articles>User Centered Design>Usability>Testing
#26260
The User Advocate: Interactive Prototyping, Part 2: Building a PDF Prototype
This tutorial shows a very high-fidelity prototype—based upon the current gotomedia site—that might be created very late in the design process.
Rogers, David J. GotoMedia (2005). Design>User Centered Design>Usability>Testing
