#18914
Listening to the Learners: A Case Study in Health Information Website Design 
An important mantra of user-centered design is to 'know thy user.' Accomplishing this requires one to decide what should be known about the user and how to gather the information. In this paper, we focus on the specific instance where the user is a learner. Specifically, we describe our efforts to listen to the learners of an information website, the Arthritis Source, and to act on this information.
Turns, Jennifer and Tracey S. Wagner. STC Proceedings (2002). Articles>User Centered Design>Scientific Communication>Usability
#21689
Papers and Presentations from STC India Learning Sessions
View and download papers presented at STC India's learning sessions.
STC India. Presentations>Information Design>Communication>Usability
#23363
A collection of pithy quotations related to usability, communication and design. They were collected by colleagues on a usability discussion list and are loosely grouped by topics.
#34538
Investor Relations (IR) on Corporate Websites
Individual investors are intimidated by overly complex IR sites and need simple summaries of financial data. Both individual and professional investors want the company's own story and investment vision.
Nielsen, Jakob. Alertbox (2009). Articles>Web Design>Business Communication>Usability
#34902
個人投資家はあまりにも複雑なIRサイトに怖気づき、財務データのシンプルなサマリーを欲しがっている。個人投資家も投資専門家も、共に必要としているのは、企業自体のstoryとその投資ビジョンである。
Nielsen, Jakob. Usability.gr.jp (2009). (Japanese) Articles>Web Design>Business Communication>Usability
