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201. #25228 Don't Distract Readers From What They Are Doing You’ll be on a second or third-level page, well on your way towards achieving the task you have in mind, and suddenly you’ll find your attention being distracted by links, ads and offers unrelated to that task. Usborne, Nick. Excess Voice (2004). Design>Web Design>Usability 202. #27727 Don't Force New Windows on Users A web site should never force new windows on users. If it is necessary as exception to the rule, target="_blank" is the method to use. JavaScript's window.open does not send information about the referrer in IE. Tverskov, Jesper. Smack the Mouse (2003). Design>Web Design>Usability 203. #23985 Don't Get Burned by Bad Mapping The term mapping describes the relationship between a control, the thing it affects, and the intended result. Poor mapping is evident when a control does not relate visually or symbolically with the object it affects, requiring the user to stop and think, 'what's going to happen when I turn this knob?' Greenwood, Wayne. Cooper Interaction Design (2002). Design>Web Design>Information Design>Usability 204. #21086 Donation Gravity: An Analysis of Donations Made to the Red Cross through Amazon's Honor System In light of recent terrorist attacks on the United States, Amazon.com set up a page to collect donations for the Red Cross. Over the course of about two and half days, I recorded the donation activity on that page. An analysis of the data revealed that the average amount of money donated by each person steadily increased (i.e., donation gravity). This manifestation of donation gravity is discussed, along with several usability ideas that can help you design a better online donation web page. Rhodes, John S. WebWord (2001). Design>Web Design>E Commerce>Usability 205. #19291 Obviously it isn’t true that download times don’t matter. Presumably the research methods used to arrive at such conclusions are flawed in some way – or alternatively Jared is so keen to convey the importance of other factors than simple speed of download (a noble aim in itself) that he is willing to inaccurately dismiss download speeds as completely irrelevant. Either way, this kind of statement is hardly a good advertisement for the usability industry. Farrell, Tom. Frontend Infocentre (2001). Design>Web Design>Usability>Bandwidth 206. #11865 Drop-Down Menus: Use Sparingly Drop-down menus are often more trouble than they are worth and can be confusing because Web designers use them for several different purposes. Also, scrolling menus reduce usability when they prevent users from seeing all their options in a single glance. Nielsen, Jakob. Alertbox (2000). Design>Web Design>Usability 207. #19006 I denne artikel ses der på dynamisk hukommelse i relation til usability. Usability har I realiteten altid handlet om metoder (eller heuristikker jf. Nielsen) som skal sikre, at brugeren kan forstå det indhold, som bliver tilbudt på et givent site. Dette er naturligvis vigtigt og relevant, men det er alt sammen underlagt brugerens kontekst, og denne kontekst er igen underlagt brugssituationen. Quark, The (2002). (Danish) Design>Usability>Methods>Web Design 208. #24552 Prevent major user annoyance by checking all your web forms: feedback, comment posting, product orders, newsletter sign-up, newsletter opt-in, unsubscribe option, site registration, etc. When a form won't submit, or otherwise fails, after user inputs lots of data, it causes extreme ill will toward your web site, and may be legal violation (UCE laws). Streight, Steven. Blogger.com (2004). Articles>Web Design>Forms>Usability 209. #24734 People are increasingly relying on web channels to check on their billing relationship with companies. The problem: Not all billing applications present information that’s easy to navigate and action. Szuc, Daniel and Gerry Gaffney. Usability Professionals Association (2004). Articles>Usability>Web Design 210. #30221 E-Commerce Imagery: Persuading with Pictures The use of effective images to sell online is crucial. Read through these essential guidelines and find out how to use images to increase conversion rates. Kodali, Mrudula. Webcredible (2007). Design>Web Design>Usability>E Commerce 211. #19607 This website is for people who want to improve the usability of their e-commerce site. Userfocus (2003). Design>Usability>E Commerce>Web Design 212. #10554 I am personally calling this the year of the e-Tailer. I have seen more hype in e-commerce this year than in any other holiday season in the past including the year the almighty Amazon.com launched its e-commerce site. I consider myself an avid web user and I know what it takes to develop a full-fledged e-commerce site because I have been there in the trenches developing some of those sites in time for the holiday season. I have seen battles won and lost in as few as a week's time. Nothing turns me off more than a poorly constructed e-commerce site and this year, the numbers seem to be taking a turn for the worse. Finck, Nick. Digital Web Magazine (1999). Articles>Usability>Web Design 213. #21611 En el número 126 nos preguntábamos ¿existe el color?. Ahora, dos revisiones de la literatura que cubren cien años de investigación sobre el factor humano del color revelan cómo y dónde existe el color, y cómo los diseñadores pueden hacer mejor uso de él en entornos reales y simulados. Jim Wise nos lo explica. Wise, James A. InfoVis (2003). (Spanish) Design>Graphic Design>Usability>Color 214. #18663 Although his books mostly predate the Internet phenomenon, Tufte's ideas certainly have applications in web site design. As was pointed out on a handout, they can also be used for teaching, news graphics, technical illustrations, displaying financial data, decision-making, animation, and a host of other areas. It appeared that many in the audience were primarily interested in web design, and Tufte spent some time discussing this. Kuro5hin (2001). Design>Web Design>Usability>Technical Illustration 215. #25405 The purpose of this experiment was to examine the effect of different web page text/background color combinations on users' retention and subjective perception. One hundred and thirty-six participants were randomly assigned to one of four groups: black text on a white background (BW), white on black (WB), light blue on dark blue (B), or teal on black (TB). They then studied two Web pages, with a color combination consistent with their group assignment. One page contained information on the Neuron and the other consisted of information on a fictitious TV/DVD player. After studying each page they completed a quiz and survey. Analysis of the data indicated: a) Retention scores did not differ as a function of text/background color combinations; b) BW and B pages received the highest ratings for readability, and TB the lowest; c) B pages received the highest ratings for the aesthetic qualities; d) BW pages were perceived as most 'professional'; e) Subjective readability ratings significantly predicted retention; and f) Users view 'professionalism' as more strongly related to readability than aesthetics. Taken together, these results indicate that the relationship between font/background color combinations and outcomes is complex and often inconsistent with web guidelines posed by 'web gurus'. Hall, Richard H. and Patrick Hanna. University of Missouri-Rolla (2003). Design>Web Design>Usability>Color 216. #31191 The Effect of Website Typeface Appropriateness on the Perception of a Company's Ethos This study investigated the effect of website typeface appropriateness on the perception of the site's company. Results indicate that typefaces that are high in appropriateness should be used for websites. Neutral and low appropriate typefaces significantly decreased the perception of the company as judged by professionalism, believability, trust, and intent to act on the site. Shaikh, A. Dawn. Usability News (2007). Design>Typography>Usability 217. #19333 Forms are often an essential element of an application or website. In fact they are the most popular way of gathering information or encouraging user feedback. Given the sort of information that forms are used to collect (such as registering for a service, or placing an order), the importance of ease-of-use hardly needs to be emphasised. These are tasks central to the success of many online businesses. Farrell, Tom. Frontend Infocentre (2000). Design>Web Design>Usability>Forms 218. #22376 Search result pages must make information easy to find and present results in a format that is easy to use. Bohmann, Kristoffer. Bohmann Usability (2000). Design>Web Design>Usability>Search 219. #24516 Learn how to create site navigation so your users can find what they're looking for quickly and efficiently, ultimately increasing their satisfaction with your site. Moss, Trenton. Webcredible (2004). Design>Web Design>Usability 220. #27527 The Effects of Line Length on Reading Online News This study examined the effects of line length on reading speed, comprehension, and user satisfaction of online news articles. Twenty college-age students read news articles displayed in 35, 55, 75, or 95 characters per line (cpl) from a computer monitor. Results showed that passages formatted with 95 cpl resulted in faster reading speed. No effects of line length were found for comprehension or satisfaction, however, users indicated a strong preference for either the short or long line lengths. Shaikh, A. Dawn. Usability News (2005). Articles>Web Design>Typography>Usability 221. #23120 Effects of Link Arrangement on Search Efficiency The subjects that used the 155-link Web pages had a significantly faster search time using a three-column link arrangement, while the two-column link arrangement had the slowest search time. Results for the 30-link Web pages did not show a significant difference in search times for any specific link arrangement. Dietrich, Jon, Karen Gordon and Marc Wexler. SHORE (1997). Design>Web Design>User Centered Design>Usability 222. #23305 The Effects of Perceptual Grouping on Text Entry Performance One of the primary challenges confronting designers of mobile computing devices is the issue of efficient text entry. One potential solution is to group multiple letters onto single keys, similar to the T9 keyboard currently used on telephones. Two experiments examined the effects of perceptual grouping on soft keyboard transcription rates. Results from Experiment 1 showed significantly slower transcription rates for QWERTY keyboards with grouped keys. Results from Experiment 2 showed various levels of perceptual interference due to the different Gestalt grouping effects. These results indicate that perceptual grouping can negatively affect text entry performance, and placing multiple letters onto single keys reduces the speed at which users can transcribe words. Hamblin, Christopher J., Michael Bohan and Alex Chaparro. Usability News (2004). Design>Usability>Human Computer Interaction>PDA 223. #29821 Effects of RSVP Display Design on Visual Performance in Accomplishing Dual Tasks with Small Screens Rapid serial visual presentation (RSVP) represents a mechanism for exhibiting temporal information instead of spatial information to overcome the limitations of small-screen devices. Previous studies examining this area focused only on information presented by RSVP displays and disregarded changes in the performance of accompanying tasks associated with such displays. Therefore, this investigation performed a dual-task experiment (a search task for static information and a reading task for RSVP display information) to examine the effects of presentation mode (character-by-character, word-by-word, and one-line format), speed (171, 260, 350, and 430 characters per minute, or cpm), and text-flow orientation (vertical and horizontal orientation) of RSVP display information on the visual performance of users during different stages of usage (whether current usage is the first, second, third, fourth, fifth, or eighth day of usage) for a small screen. Chen, Chien-Hsiung and Yu-Hung Chien. International Journal of Design (2007). Design>User Interface>Information Design>Usability 224. #26487 Eight Guidelines for Usability Testing Eight essential guidelines for usability testing, helping you to plan, run and analyse usability tests. Fidgeon, Tim. Webcredible (2005). Design>Web Design>Usability>Testing 225. #21160 Eight Quick Tips for a More Usable E-Commerce Web Site If you are a Web site developer and you want to create a safe, warm, and comfortable e-commerce environment for your users, then you will want to consider several issues. Start first by thinking about your own online shopping and purchasing concerns. What do you like? What don't you like? What do think are the indicators of online security and personal and financial privacy? Rhodes, John S. WebWord (1999). Design>Web Design>Usability>E Commerce
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