Process Maps  

A poster-sized map showing the steps and deliverables through the UI/IA/UX project lifecycle. Maps various activities and deliverables against project roles and indicates major milestones. Excellent resource for educating clients (internal and external) about 'the process' and what to expect at each phase of the cycle. Two different 'takes' on the process are available for downloading.

Malone, Erin. AIfIA (2003). Design>Presentations>Posters>Workflow