How to Make Wireless Directory Services Useful

Wireless directory services need to recognize both the limitations and the benefits of mobile phones, by making search results more to-the-point and context-sensitive.

Baker, Adam. Merges.net (2001). Articles>Information Design>Wireless Web

Lessons from the Medical Community: Physicians Access Patient Information via PDAs

Genesys, a system of medical care facilities in central Michigan, has introduced an innovative way to couple emerging mobile communication technology with sophisticated medical care. Recently, the hospital system introduced the use of hand-held wireless personal digital assistants (PDAs) by physicians in its 440-bed system, which is made up of three local hospitals merged into one.

Ficorelli, Cindy. Communication World Bulletin (2005). Articles>Information Design>Wireless Web>Biomedical

Make it Mobile

Handheld devices are everywhere. How can you start delivering Web content that can be viewed on these devices? This article discusses the challenges of writing for these devices, what specific issues are involved. Also included in this discussion is a case study of one organization going mobile and the challenges it faces.

Rose, Emma. EServer (2001). Design>Information Design>Wireless Web

Mobile Phones: Europe's Next Minitel?

Europe's cellular phone system is far superior to that in the United States. However, telephones will not be the platform for the mobile Internet. Given this, Europe's advantage may in fact be an obstacle to real innovations, as France's experience with Minitel shows.

Nielsen, Jakob. Alertbox (2001). Design>Information Design>Wireless Web

Mobile: The State of the Art

The world of mobile phones is a jungle of technologies with few established standards that, in some ways, resembles the early days of personal computing. Here the author presents an impressionistic landscape of this world, a glimpse of the near future, and thoughts on what it might mean for IAs.

Smith, Shawn. Boxes and Arrows (2002). Articles>Information Design>Wireless Web

The Possibilities Are Wireless: Designing and Delivering Information in the Wireless Space    

Wireless communication is poised to become the next big thing since the advent of the Web. This article discusses the specific challenges associated with designing and delivering information in the wireless world and examines the impact that the wireless exchange of information will have on the creation of business and consumer services. Specifically, the article explores 1. Tools and technologies of wireless communication such as WAP and WML 2. The challenges of wireless communication and techniques to overcome them 3. Methods for designing information for the wireless world The article examines the interrelationship between technology and communication. It should help technical communicators understand the potential of wireless communication, its impact on our profession, and its new possibilities.

Chu, Steve W. Technical Communication Online (2001). Design>Information Design>Wireless Web>WAP

Solving Mobile Challenges with Psychology-Driven Information Architecture

As the field of information architecture matures, we are beginning to understand the new challenges it raises for wireless media. This article suggests that some of these challenges can be best addressed through an approach called 'psychology-driven information architecture,' which bases design decisions and solutions on the psychological profile of the end user.

Napchi, Oded. Boxes and Arrows (2003). Design>Information Design>Wireless Web>Web Design

What Is Information Design, and How Does It Relate to the Web?  

Most of the time-tested rules for designing information apply to information intended for the Web. However, this new media requires the combined skills of three individuals: content specialist, graphic specialist, and Web engineer. Each plays a different, but critical role. A Web specification can be the means for bringing it all together.

Bidondo, Jerry, Kari Kelly and Tom Vail. STC Proceedings (1998). Design>Information Design>Wireless Web

Toward a Rhetoric of Locale: Localizing Mobile Messaging Technology into Everyday Life    

This article explores the social meaning of locale in mobile communication research and introduces an approach of user localization to study technology integration. It investigates how locale forms an essential role in mobile communication in the way that practice, agency, and identities are articulated into a user localization process of incorporating technology into user's everyday life. It argues that the use of mobile communication technology is both a complex and dynamic interaction with its surrounding social, cultural, technological, and economic conditions, and an articulation work of self and locale.

Sun, Huatong. Journal of Technical Writing and Communication (2009). Articles>Information Design>Wireless Web>Geography