Single sourcing, XML, and other forms of multimedia have changed technical communicators' work processes and on-the-job duties. Beyond the requirements for traditional skills in writing, editing, and designing, technical communicators must now play enhanced roles within professional environments including organizing, creating, and managing information. To help simplify the complex tasks of creating multimedia documents, in this article we examine the impact that new technologies have had on the technical communication profession. Referring to a wide variety of sources about the fundamental changes to our profession, we synthesize information regarding managing multimedia documents. Although in this article we focus on object management, with an emphasis on the tasks, skills, and tools required of authors of such documents, in future articles we will address object creation and object presentation.
Mott, Richard K. and Julie Dyke Ford. Technical Communication Online (2007). Articles>Information Design>Single Sourcing
“Single source” has come to mean many things to many different people. The basic distinctions are two: (1) distributing the same content in multiple formats and (2) distributing complementary content in the most appropriate medium. The two concepts are not mutually exclusive, i.e., you may have an information strategy that encompasses both ideas. Each methodology has its own advantages, suitability, and requirements. Distributing complementary content in the most appropriate medium requires research and planning, and often results in more effective documentation.
Florsheim, Stewart J. STC Proceedings (2000). Presentations>Information Design>Single Sourcing
The Impact of Single Sourcing and Technology

Design of information tends to be controlled by the functionality of the tools and technology. The last decade has seen a powerful move to online materials and a move away from paper. The next 5 years will see a move to new ways of structuring information for multiple media, multiple audiences, and multiple types information. The use of document databases, single sourcing, and knowledge webs will redefine 'writing.' As we move into the next millennium, information developers need to take control of the technology to support information design. This article addresses the changing face of technology, information design, and skills required to ensure effective information development in support of user needs.
Rockley, Ann. Technical Communication Online (2001). Design>Information Design>Single Sourcing
Basic know-how, checklists, tools and links, which will help you to write create clear and concise user-friendly manuals, online help files, software demos, tutorials and other forms of user assistance.
Achtelig, Marc. indoition engineering (2005). Resources>Information Design>Single Sourcing>Writing
Information Modeling for Single Sourcing 
Single sourcing involves identifying all information requirements up front, then developing them from a single source. Information is broken down into elements, which are reused wherever they are required. Information models identify to writers all the required elements, how to structure them, and how to reuse them. This paper describes the process of information modeling.
Kostur, Pamela and Ann Rockley. STC Proceedings (2001). Presentations>Information Design>Single Sourcing
Single sourcing your information enables you to create materials for multiple media (paper, online), multiple types of documentation (user documentation, Help, training), multiple users and multiple products. XML is a new information format that supports the creation of single source materials. This session looks at how XML enables you to create single source materials, it is not an XML 'how to.'
Rockley, Ann and Steve Manning. STC Proceedings (2000). Presentations>Information Design>Single Sourcing
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