A directory of resources inthe field of technical communication.

Design>Information Design

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The Future of Hypertext

In the short term of three to five years, I don't really expect significant changes in the way hypertext is done compared to the currently known systems. Of course new stuff will be invented all the time, but just getting the things we already have in the laboratory out into the world will be more than enough. I expect to see three major changes: the consolidation of the mass market for hypertext; commercial information services on the Internet; the integration of hypertext and other computer facilities.

Nielsen, Jakob. Alertbox (1995). Articles>Information Design>Hypertext


The Future of XML Information Management

Discusses how XML is changing the definition of 'Information Management' and the challenges associated with this change. XML provides endless opportunities when it comes to solving complex data issues companies face today from data integration to implementation of Service Oriented Architectures(SOA). Companies that choose to exploit the advantages of XML will undoubtly gain an edge over their competitors but will also be required to solve the challenges around how to best manage and service XML data without compromising data security and integrity.

Picciano, Robert. IDEAlliance (2005). Articles>Information Design>XML>Planning


Future Travels of the InfoWrangler

Some of the questions most commonly asked by professionals in a given field are 'where is the field headed?' and 'how will that affect me?' In this article, I give one person's view of where the fields of technical communication, training, and marketing communications are headed and how that might affect people working in those fields.

Carliner, Saul. Intercom (1998). Careers>Information Design


Games, Information Design, and New Technologies for Technical Communicators  (link broken)   (PDF)

Developments in communication technologies such as video scriptwriting and interactive multimedia require that technical communicators develop the skills and literacies necessary for adapting to the demands of designing information for media other than print. This paper presents a semiotic theory and model of multimedia discourse which will help technical communicators conceptualize and produce texts in new media. The model operates on the premise that communication practices can be considered as language games. The model focuses on the rhetorical and semiotic features of multimedia language games, and how to manipulate them.

Heba, Gary M. STC Proceedings (1993). Presentations>Information Design>Multimedia>Games


Ganzheitliche Informationslogistik Unterstützt die Technische Dokumentation   (Word)

Nicht selten wird die technische Dokumentation nur nebenbei erstellt, obwohl gute Gründe für eine stärkere Beachtung dieses potenziellen Marketinginstruments sprechen: Rechtliche Bestimmungen erzwingen bestimmte Informationen (wie etwa Sicherheitshinweise) sowie die Qualität und Form, in der sie angebracht werden müssen. Fehlende oder zu spät gelieferte Dokumentation verursacht Zahlungsausfälle in Millionenhöhe. Dokumentation und Information wird zunehmend als zusätzlicher Service, also Mehrwert für den Kunden interessant. Darüber hinaus stellt der Bereich der Dokumentation die Keimzelle für technische Informationssysteme z.B. für das Wissensmanagement oder auch die Qualitätssicherung dar, da in diesen Abteilungen ohnehin bereits sehr große Mengen des technischen Know-hows im Unternehmen vorliegen. Im folgenden Beitrag lesen Sie, wie XML und .NET den Produktionsprozess positiv beeinflussen.

Freisler, Stefan. Doculine (2002). (German) Articles>Information Design>XML


A Generalized Grammar for Three-way XML Synchronization

This paper proposes a general synchronization grammar which can describe synchronization rule sets. For example, when handling three input files, we show that changes to elements can be described in terms of just seven possible permutations. Similarly, PCDATA and attribute changes can be described in terms of a fixed set of permutations. Using these permutations a grammar is proposed, allowing precise description of synchronization algorithms and rule sets and providing a testable framework for their implementation. The paper applies the resulting grammar to existing synchronization tools and technologies and shows how the grammar can be applied to provide solutions for specific application areas, including document workflow and translation.

La Fontaine, Robin and Nigel Whitaker. IDEAlliance (2005). Articles>Information Design>Programming>XML


Generate a Site Plan

Generating a site plan is an optimal approach to starting your site.

Tech-Writer (2001). Design>Web Design>Information Design>Project Management


Generating and Hosting a SQL Server Reporting Services Report Using SQL Server 2005 Business Intelligence Development Studio

A step-by-step must read article on SQL 2005 Reporting Services which creates a report and hosts it on an intranet server.

Krishnaswamy, Jayaram. ASPAlliance (2006). Articles>Information Design>Databases>SQL


Generating XML Schema Dynamically Using VB.NET 2005: Essentials

This is the first article in a series concentrating on generating XML Schema dynamically using Visual Basic 2005. The series is mainly targeted at those who are familiar with XML, XML Schema and the .NET framework.

Chaterjee, Jagadish. ASP Free (2006). Articles>Information Design>XML>ASP


Geographic Information Systems   (PDF)

Explains GIS (geographic information systems), which capture and display geographically referenced information) and suggests ways that technical communicators can become more involved with this technology.

Pettit Jones, Colleen. Intercom (2003). Articles>Information Design>Technical Illustration>Geography


Get on Board the XML Train

The next century will be an XML century, make no mistake about it. All our documents, even checks, credit card slips, personal letters, recipes, technical documents, everything, will benefit from XML technologies. Students are already learning XML in schools, and big businesses are using it to publish their databases on the web. The appearance of the electronic spreadsheet ten years ago changed the way we do business. XML will change the way we write documents.

DuBay, William H. Impact Information (1999). Articles>Information Design>Standards>XML


Get ROI from Design  (link broken)

Explains that specific, measurable objectives and post-launch measurements are crucial for successfully achieving ROI (return on investment) goals. He also provides several examples aligning business and design initiatives, and prioritizing design projects relative to their ROI.

Souza, Randy. Forrester Research (2001). Design>Information Design>Usability


Get Smart With SharePoint Documents

Given the pressures on firms to provide increased value at lower costs, it’s imperative that they find ways to reduce the costs of creating and managing documents and increase their value to clients and personnel. Microsoft SharePoint provides a range of features to make your firm’s documents “smarter,” from capturing rich metadata to automating workflows to intelligent search. As applied, these features can transform passive documents into active, reusable resources. In this article I’ll describe some of the ways that SharePoint can reduce the effort to create, manage and retrieve documents and increase their value, as smart documents, to both your firm and its clients.

Gerow, Mark. End User SharePoint (2009). Articles>Content Management>Information Design>Microsoft SharePoint


Get Started with XPath 2.0

XPath 2.0 is the foundation of two essential recommendations currently in the final stages of development at W3C: XSLT 2.0 and XQuery. It is a major rewrite designed to significantly increase the power and efficiency of the language. In this article, Benoît Marchal shows how the new data model enables you to easily write more sophisticated requests.

Marchal, Benoit. IBM (2006). Articles>Information Design>XML>XSL


Get to Know XML

The XML format was developed in the 1990s in a hope to develop a universal format for documents, replacing proprietary binary formats that couldn’t integrate with one another. And we’re beginning to see the results. In this talk, Dr. Geoffrey Sauer will present an introduction to XML, with an overview that will explain to people who’re not familiar with it why this is a good thing, and how we can begin to use XML formats to our advantage as technical communicators.

Sauer, Geoffrey. EServer (2010). Presentations>Lectures>Information Design>XML


Getting a Handle on Your Content Types

“Content types” are among the least understood, and yet most potent, aspects of user experience and web design. Most people encounter them for the first time when implementing a grand-scale content management system (CMS) because you have to define content types before building templates for each kind of content you’re going to publish. Because they associate content types so closely with CMS, some make the mistake of equating content strategy with content management. They’re not the same thing, though they are certainly related. Your content strategy specifies the content types that will then be modeled for your CMS.

Content Strategy Noob (2009). Articles>Content Management>Information Design>Content Strategy


Getting Smart: Ways to Improve Your Intellectual Performance  (link broken)   (PDF)

Today's information developers are often confused by rapidly evolving technology and overwhelmed by the volumes of information they face each day. Although they might well feel that their mental faculties are taxed to the limit, research in cognitive psychology provides new strategies for coping in today's intellectually demanding environment. The purpose of this workshop is to give information developers insight into their intellectual strengths and to introduce strategies that can help them improve their intellectual performance.

Flanders, Alicia. STC Proceedings (1993). Articles>Information Design>Technology>Cognitive Psychology


Getting Standards to Emerge, or, How to Build a Recipe Book While Everyone's Busy Cooking

The UK Local e-Government Standards Body was established late in 2003, and tasked with compiling an XML based data standards catalogue for use by UK Local Authorities. This is to be achieved by mapping existing standards, identifying gaps to be filled, advising and supporting local Councils, their partners and suppliers on the interpretation and adoption of standards, and establishing processes for developing new standards as required. However, UK Local Authorities have been developing e-services for several years already, so this new effort has to take place in a context where many projects are already under way, using a variety of business models, and with diverse approaches to XML interoperability design. An additional factor is the traditional tension between central and local government, which has led to patchy and inconsistent adoption of the national UK e-Government Interoperability framework. This paper is an account of the methodology developed by CSW Group Ltd and the LeGSB to tackle this situation.

Harvey, Anna and Ann Wrightson. IDEAlliance (2004). Articles>Information Design>XML>Standards


Getting Started with DITA

A brief overview for a couple of fellow Austin writers who have asked me recently how and where to get started with DITA.

Gentle, Anne. Just Write Click (2007). Articles>Information Design>XML>DITA


Getting Started with DITA

DITA is not another tool like FrameMaker or MS Word. It is a standard and a specification that is supported more or less effectively by open-source and commercial tools. As a standard, DITA is a way of working, a way of thinking about the structure of information. It's greatest benefits come from understanding the architecture and deciding if you're ready to make the leap into a new authoring and publishing environment. It's definitely worth the effort because the benefits to productivity and quality are huge.

Hackos, JoAnn T. Info Management Center (2011). Articles>Information Design>Standards>DITA


Getting the Most Out of COCOON: A XML-Based Webs Service for a Registration Agency

Since 2005 the German National Library of Science and Technology (TIB) is established as a DOI registration agency for scientific content. Data providers transmit XML-files containing the DC-based metadata descriptions of the scientific data to a webservice infrastructure at the TIB, which was created by the Research center L3S during a project founded by the registration agency for scientific content. Data providers transmit XML-files containing the DC-based metadata descriptions of the scientific data to a webservice infrastructure at the TIB, which was created by the Research center L3S during a project founded by the German research association (DFG). This webservice infrastructure is based on the web application framework COCOON. We have however extended COCOON with full webservice functionalities. Using XSLT the webservice is furthermore able to transform XML-metadata files into well-formed PICA-files to insert the metadata information into the library catalogue of the TIB.

Brase, Jan. IDEAlliance (2005). Articles>Web Design>Information Design>XML


Getting The Most Out Of Your Library

Think of the library system as something akin to the open-source movement before software. Subsidized institutions buy books, subscribe to journals and proprietary databases, and pay people to help you find “stuff”, all essentially at no cost to you.

Hicks, William. Digital Web Magazine (2008). Articles>Academic>Information Design


Getting to "the Right Stuff"

In a world awash with information, finding what you really want can be difficult. Any database or web index can deliver a set of results. But it's particularly difficult to highlight the most relevant 'stuff.' Web search engines such as Google and Yahoo try their best to recommend some items over others, and now libraries are trying to do this for their holdings.

Tennant, Roy. Library Journal (2005). Articles>Information Design>Search


Getting To Know XML Tutorials

Unlike some other software technologies such as HTML or even Java, XML is a little fuzzier in terms of how it is applied in different scenarios.

BrainBell (2009). Articles>Information Design>XML



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